Make Calm your new KPI // Host, Beyond Margins Podcast // I help business owners build calmer businesses with comfortable margins // Speaker, CFO + COO, Consultant

Susan Boles

Stay safe when you show up online// Founder at Unpublic & Beyond Margins // I help creators stay safe when they show up online // Make Calm Your New KPI

Most privacy companies will tell you to get off social media. 
That's not realistic for creators. 

You NEED visibility. 𝗕𝘂𝘁 𝘆𝗼𝘂 𝗮𝗹𝘀𝗼 𝗱𝗲𝘀𝗲𝗿𝘃𝗲 𝘁𝗼 𝗯𝗲 𝘀𝗮𝗳𝗲.
 
You can be both. You just need the right systems - systems that protect what matters (your home address, your family, your peace of mind and mental health and sensitive info) while letting you stay visible where it counts (your platform, your content, your public appearances).
 
Think of it like this:
 
In the Old West, stagecoaches crossing dangerous territory had a guard with a shotgun riding beside the driver. (Yep, that’s where “shotgun” comes from when your friends pile into the car.)
 
The guard didn't grab the reins. Didn't tell the driver where to go. They watched the road for trouble so the driver focused on getting everyone to their destination.
 
That's what safety should be for creators: someone riding shotgun while you drive.
 
You've got the reins. You're building something that matters. You've got somewhere important to go.

That's why I created Unpublic. We handle the landscape so you can focus on the road ahead. We’re riding shotgun so you can enjoy the drive and get there faster.

We need to rethink the role of safety in our creator businesses and online platforms:
 
❌ Go from thinking: "I'm not big enough to be at risk"
✅ To instead embrace: Risk exists at every level. Prevention is easier than reaction.
 
❌ From "I feel fine" (incomplete tips from friends or ChatGPT)
✅ To actually BEING protected (layered, systematic approach)
 
❌ From safety as emergency response
✅ To safety as business infrastructure
 
This ensures you’re prepared, not scared.
 
This isn't about hiding or going private. You can't - and shouldn't - stop building your platform. This is about 𝘀taying safe while staying visible … so you can get even more visible.
 
Most privacy companies will tell you to get off social media. That's not realistic for creators. You NEED visibility. But you also deserve to be safe.
 
You can be both. You just need the right systems - systems that protect what matters (your home address, your family, your peace of mind and mental health and sensitive info) while letting you stay visible where it counts (your platform, your content, your public appearances).

Privacy isn't a crisis response plan. It's business infrastructure. 

You can't build a calm, sustainable business without it. 

Every growing business runs on invisible systems - finance, operations, publishing, monetization. Privacy, security and safety belong in that list. They're not exciting - they're foundational. And like your accounting system, they should work in your favor without constant attention. 

Here's what all these systems have in common: when they fail, everything stops. 

You don't wake up excited to think about your chart of accounts or your privacy settings. But the moment something breaks - or you realize there's no system at all - it becomes the ONLY thing you can think about. Existential. All-consuming. The opposite of calm. 

That's the difference between infrastructure and crisis management. 

Reliable systems create margin. Broken systems - or missing ones - create chaos. 

Privacy is no different than any other foundational system. The question is whether you build it before you need it or scramble to fix it when everything's on fire.

Safety as a creator shouldn't require going dark. 

As a creator, you build your platform to connect, to teach, to entertain, to sell. 
That work matters. Your voice matters. 

And you shouldn't have to disappear in order to feel safe.

Grace Social Sector Consulting, LLC

I bring left-brain strategy and analysis + right-brain wisdom about human complexities = a proven, whole-brain, whole-organization process through which every stakeholder thrives.

I help staffed, human-centered association and nonprofits who:
- are ready to envision their future direction and design key goals through strategic planning and have some fun while doing it;
-want to map their organization's outcomes to be able to demonstrate their impact
- need an organizational assessment.

Principal

All In Consulting Co.

We help create organizational cultures that work for everyone.

Organizational Strategy Consultant

Nonprofit Mission: Impact podcast

Nonprofit Mission: Impact is the podcast for nonprofit leaders who want to do good in the world without being a martyr to the cause.

Host

Institute for Conservation Leadership

I provided consulting, coaching, meeting design and facilitation to organizations and networks focused on environmental issues. Projects included:
- Strategic planning for local watershed organization
- Organizational sustainability training for a national network
- Collaboration support for a regional network

Senior Associate

NAFSA: Association of International Educators

I worked with cross-functional teams to imagine, design and test new programs & services for key audiences. Six teams created 35 concepts. We tested the concepts with target audiences both in person and virtually. Based on audience feedback, two were prioritized for development, including: 
 - a career assessment for which I won the American Society for Association Executive Foundation's Innovation Grant;
- a strategic retreat for  senior education abroad professionals. I worked with the team design and facilitate the inaugural retreat.

Senior Director, Program and Service Development

I led a team of seven to design and deliver a comprehensive portfolio of professional development programs for international educators.  I collaborated with staff and volunteers to launch new online programs including e-learning courses and online conferences.  We completely overhauled how our volunteer trainers were prepared to deliver content using adult learning principles using a blended learning approach. We redesigned our program evaluations to track impact. We also substantially grew the associations' webinar program.

Senior Director, Professional Learning Services

American Association of Colleges for Teacher Education (AACTE)

Manager, Leadership Development

The Mountain Retreat & Learning Centers (MRLCs)

Manager

Grantmakers for Children, Youth & Families (GCYF)

Interim Director

Women Work! The National Network for Women's Employment

Program Manager

Coalition on Human Needs (CHN)

Program Associate

strategic planning for nonprofits | evaluation for nonprofits | equity-focused nonprofit strategy consultant 🎙️ Podcast Host | Mission: Impact

I’ve devoted my career to closing the gap between nonprofits’ external missions and their internal capacities to realize those missions. I call my process Wholistic Effectiveness – or WE. Because indeed, when we team up, WE address that gap with grace—a simplicity, a strength, an openness to possibility. And your entire organization runs at its best.

So, whether we meet in person, online, or a bit of each…I’ll arrive with a bias for action. Listen deeply. Speak candidly. Remain down-to-earth. Bring a learning orientation. Serve as a safe rudder in a storm. And guarantee we laugh. A lot.

Whether we are working on strategic planning, mapping your organization's impact, auditing your service offerings or starting out with an organizational assessment, our process is analytical. It’s also rooted in honoring group dynamics—how everyone is feeling and engaging. That’s why our equity-driven work combines both left brain (analysis) with right brain (emotions). Over time, we’ll move through a whole-brain process via which your entire organization thrives.

What I know for certain: The best teams laugh together as they work together. They’re curious and inquisitive as they challenge conventional wisdom, imagine new possibilities, and solve pressing challenges.

They ask unusual questions, like this one (among my favorites): “What if we were to…?” 

As your strategic collaborator, I’ll ensure you and your team:
•	Boost your ability to move your mission forward
•	Cultivate healthy, equitable, inclusive, and thriving cultures in which all stakeholders are heard 
•	Secure a proven expert whose sole focus is systems-based strategy 
•	Generate results-driven change based on your top strengths
•	Identify big and small opportunities for innovation within your organization and/or mission
•	Feel confident about tackling and intentionally realizing your strategic priorities 
•	Make more effective decisions—even if you work with a large or a consensus-driven group
•	Achieve bigger goals—without arguing, lobbying, and turf wars

Want additional cred?
•	Work with a broad range of clients on strategic planning, impact mapping, assessment, and service offering reviews + audits—all through an equity lens
•	Deeply understand strategic planning within nonprofit sector—it’s been my primary focus for years
•	Host of the Nonprofit Mission: Impact podcast: https://podbio.me/missionimpact
•	Bring expertise on organization development (in fact, I have a Master’s in OD)…a fancy term for helping groups work better together via improved group dynamics and smarter strategy.

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