I recruit the High Impact CTOs who build High Growth Tech Companies that improve people’s lives. I partner with CEOs, Founders & Investors to hire “best-in-market” industry talent | CTO EXECUTIVE SEARCH | CTO RECRUITMENT

𝗖𝗘𝗢𝗦, 𝗙𝗢𝗨𝗡𝗗𝗘𝗥𝗦, 𝗩𝗖 & 𝗣𝗘 𝗜𝗡𝗩𝗘𝗦𝗧𝗢𝗥𝗦 — 𝗜 𝗦𝗢𝗟𝗩𝗘 𝗧𝗛𝗘 𝗛𝗜𝗥𝗜𝗡𝗚 𝗣𝗥𝗢𝗕𝗟𝗘𝗠 𝗧𝗛𝗔𝗧 𝗦𝗧𝗢𝗣𝗦 𝗬𝗢𝗨 𝗦𝗖𝗔𝗟𝗜𝗡𝗚

You can’t scale a product, secure funding, or hit milestones without strong tech leadership. 

But hiring the right CTO, CPO, CIO or other senior tech lead and the Tech Team that reports into them is hard—and a mis-hire can set you back months.

I help high-growth startups and scaleups—VC/PE-backed or bootstrapped—solve this exact problem.

Through Edison Hill Search we run retained searches for mission-critical tech leadership roles. Since 1997 we’ve specialised in senior-level technology hires.

For fast-growing teams without internal TA, we offer Edison Hill Scale—a flexible, embedded Recruitment-as-a-Service (RaaS) solution. It gives you the delivery firepower of an in-house team, without the overhead or delay of building one.

𝗣𝗥𝗢𝗕𝗟𝗘𝗠𝗦 𝗪𝗘 𝗦𝗢𝗟𝗩𝗘:
•	Your last tech hire didn’t work out—costing you time, money & confidence
•	You’re growing fast and need tech leadership that can keep up
•	You’re pre-raise or pre-exit and investors are asking tough questions
•	You’re trying to scale engineering but lack internal hiring support
•	You don’t have time to waste on CVs/Resumes from recruiters who don’t understand your business or your tech

𝗪𝗛𝗘𝗡 𝗬𝗢𝗨 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 𝗠𝗘, 𝗘𝗫𝗣𝗘𝗖𝗧:

➡️ 96% retention rate for new hires
➡️ 100% retained search success rate since 2015
➡️ 12-month replacement guarantee
➡️ Reduced commercial downtime and time-to-hire
➡️ A proven, right-first-time process
➡️ Reduction in overall cost-to-hire
➡️ Better candidate experience and brand reputation

𝗙𝗥𝗢𝗠 𝗔 𝗧𝗘𝗖𝗛 𝗙𝗢𝗨𝗡𝗗𝗘𝗥:
“I have over 20 years’ experience with global tech startups. One of these was UK-based, and Edison Hill Search were engaged to source three senior appointments. Warren delivered a Head of Finance, Head of Sales, and Head of Technology—all of whom were a great fit and successful. I confidently recommend Warren to any business, especially startups.”
— John Goggin, Serial Entrepreneur & Founder of Fleetmatics

𝗡𝗘𝗘𝗗 𝗧𝗢 𝗛𝗜𝗥𝗘 𝗪𝗜𝗧𝗛 𝗖𝗢𝗡𝗙𝗜𝗗𝗘𝗡𝗖𝗘?
Let’s see if our hiring blueprint would work for you:

☎️ Book a FREE 10 Minute call to understand if our hiring blueprint would work for you: https://calendly.com/warrenctosearch/10-minute-discovery-chat

Or drop an email to: warren@edisonhillsearch.com

Warren Beazley (FIRP)

The Hyde Group

I lead and evolve the IT  Service Delivery Teams, improving technology and processes by providing  solutions  to  complex  problems. Key to making this happen is building relationships across teams and business partners. 

- Management of the IT Service Desk and 2nd Line Technical Analysts, serving 1500 users across 16 offices and 30 micro sites
- Running daily stand-ups to fast-track collaboration
- Management of ticket swarming practices across multiple resolver teams.
- Major Incident, Problem and Change Control.
- Access Control, IT Asset Mgt, Licence Mgt
- Continual Improvement & Knowledge Management
- Business, Supplier & Service Catalogue Management
- Daily, Weekly, Monthly reporting
- ITSM Tooling enhancements (Cherwell).

IT Service Delivery Manager

Achievements
- Transformed Change Control from a siloed process to a dynamic, collaborative and peer reviewed practice
- Reduced the open problem backlog by 50% over 2 years which also reduced major incident frequency
- Improved client satisfaction with two departments via regular service reviews, reducing live action items by 60%
- Reduced monthly tickets from 2500 to 2000 using new Tech and Self-Service

IT Service Manager

No-Nonsense Leadership

Pro-bono strategic advisor.

- Thought leadership.
- Content creation.
- Coaching and mentoring.

Principal Consultant (IT Service)

Sprout Technologies Ltd (SproutIT) [CTS]

Global Support Model with operations based in London and New Zealand, supporting 25 client companies in the Legal Sector. 

Member of senior management team.

Responsible for a highly collaborative set of teams: IT Service Desk (1st - 3rd Line) and Field Engineers.
• Leadership of 20 staff (6 direct reports, 2 team leads)
• Major Incident, Problem, Event and Change Management 
• Dynamic reporting via BrightGauge (SLA, Backlog, KPI)
• Knowledge Management via ITGlue & SharePoint, ITSM:ConnectWise.

Head of Support Services | Legal IT (IT Managed Services)

Partnership

Responsible for IT Service Desk, Desk-side Support, Service Level Management, Service Reviews, Problem Management, Critical Incident Management, Access Control and ITIL processes. Kanban & Agile formed our delivery model in the project space.
•	Management of 6 staff across two offices (London/Redhill)
•	Customer Relationships / VIP support / Supplier management
•	Service Introduction / Service Catalogue / Continuous Improvement.

Partnership Assurance Group plc is a provider of non-standard annuities for individuals with medical or lifestyle conditions. In April 2016 it became part of the JRP Group.

IT Service Manager | Financial Services

Advanced

Managed a department of 30 staff with 3 team leads. Supported 75 companies handling 4000 tickets per month. Major Incident Manager (on-call 24x7).
•	Progressed 12 support staff into new careers.
•	Created the Service Request Team to improve quality control
•	Managed the 24x7 NOC team
•	Integrated TUPE staff from two external client companies.

Manager | Service Desk & 24x7 NOC (IT Managed Services)

CULVERTON SIDCUP MANAGEMENT COMPANY LIMITED

Director from May 2008 - February 2012. Part time. Property Management of 12 apartments. Arranging accounts, book keeping, solicitor enquiries, tenant dispute handling and building works. Sold my apartment in 2012 (retired as Director) but still played an active part in the administration up to Feb 2018.

Director (2008-2012)

Accenture

Managed the Service Desk & Desktop team: 10 staff & 2 team leads. Our customer was the MHRA - the UK's medicines regulator. 1000 end users. I also managed the global coordination between the London-Bangalore Service Desks. Transitioned HP Service Desk to Remedy ITSM.

Manager | Service Desk & Incident-Problem Mgt | IT Outsourcing

Managed a team of 4. Set up a service desk in Bangalore and won the Accenture People Development Award.

Service Desk Team Lead | IT Outsourcing

An IT Support role. Created the knowledge base for two merging helpdesks and cross-trained the newly merged teams. Designed processes using Visio and Dreamweaver.

IT Service Management Analyst | IT Outsourcing

Application programming using Plexus 4GL, VB, E-SQL and FoxPro; documentation of processes; infrastructure support of Windows NT, UNIX and backups.

Software Analyst | Application programming

BAE Systems

Aerospace and defence. Working in large, collaborative teams to develop mission critical, real-time software using C and ADA. Detailed  design, coding and testing. Worked on the Eurofighter Typhoon project.  (www.eurofighter.com).

Software Engineer | Defence-Avionics

Scotting Services / PTL Interiors

Worked in various roles in the construction industry to fund Global travel after University and support myself during my Postgraduate Degree.

Construction Industry ⚒

Ian Scotting

We live on a wonderful planet, one just has to make time to explore it. I had a dream to visit the places I had learned about as a boy. The rainforests, coral reefs, mountains, canyons and glaciers. So I worked, saved up, and went... https://scotting.com/wanderlust

Explorer - Backpacking World Tour 🌏

“The Service Delivery Evolutionist”

As a leader, manager, scientist and engineer, you could also say I’m something of a service improvement warrior. 

Co-creating improvements one idea at a time…

I hold a degree in Marine Biology and a PDip in Computer Science.

I have traveled extensively. If curious check out www.scotting.com/wanderlust

I’m a voracious reader of self-help and productivity books. More on this at www.scotting.com/adventure 

And the work I love doing?

IT Tech, Leadership and Customer Service.

- I primarily work with IT Service Delivery Teams
- Build team cultures that think creatively 
- Improve customer service and satisfaction
- Improve processes that work for your company 
- Help people grow their tech and customer service skills.

DM me if you want some help to evolve your IT Service Operation.

www.scotting.com

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The Battle

Warren Beazley (FIRP)

Ian PJ Scotting

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