Teresa Torres

World Pulse

Board Member

Product Talk

I help digital product teams adopt continuous product discovery practices including a regular cadence of customer interviews, rapid prototyping, and assumption testing. I emphasize strong critical thinking practices to ensure there is a strong connection between what the teams are learning in their research activities with the product decisions that they are making. 

Recent clients include: Allstate, CarMax, CapitalOne, Snagajob, Spotify, among others.

Product Discovery Coach

Master of Science in Learning & Organizational Change at Northwestern University

Instructor, Designing Solutions for Organizational Effectiveness

Executive Learning & Organizational Change Program at Northwestern University

Instructor, Co-Creating Change

Kindling

Advisor

AfterCollege

- Relaunched www.aftercollege.com to move away from traditional search and toward career exploration and discovery to better meet college students needs. 
- Repositioned employer products away from transactional job listing-based recruiting and toward on-campus relationship-building recruiting.
- Grew engaged users by 65% month over month and reduced audience churn by 3x.
- Redesigned product email strategy tripling MAU in first quarter.
- Introduced user-centered, hypothesis-driven product development practices.
- Launched content marketing strategy targeting college students (blog.aftercollege.com) and employers (employers.aftercollege.com).

Vice President, Products

Affinity Circles

Affinity Circles was acquired by Mingle LLC. 

Affinity Circles operates exclusive social networks for over 150 university alumni associations, professional organizations and honor societies, connecting 18 million members.

President & CEO

- Led an operational turnaround by focusing on core products, implementing new sales and account management processes, growing a key channel partner relationship and reducing operating expenses. 
- Extended operating runway from months to sustained profitability.

Vice President, Operations

- Drove product vision, strategy and execution for 2 revenue-generating product lines, including a social networking platform used by Stanford, Johns Hopkins, Purdue and 150+ other organizations and a corporate recruiting solution used by Google, Merrill Lynch, UBS and dozens of other Fortune 500 clients.
- Drove product discovery through client interviews, user research, usability studies and traffic analysis. 
- Managed a 4-person team of product managers and an interaction designer.

Senior Director, Product Management & User Experience Design

Become, Inc.

Become.com provides shoppers with product research and price comparison.

- Led design on core product from site launch to 3.5 million monthly unique visitors.
- Drove product discovery through user research, usability studies and site traffic analysis.
- Led design and development of key-performing features from concept to launch: “Suggest as You Type” Search Suggestions, “My Favorites” shopping cart, innovative shop filters including Find by Color and community-based shopping lists.

Product Manager / UI Designer

HighWire Press

HighWire Press, a division of the Stanford University Libraries, is the online publisher for over 1400 journals, books, reference works and other scholarly publications.

- Lead interaction designer for several Knowledge Environments (i.e. research collaboration communities) for the American Association for the Advancement of Science (AAAS), Oxford University Press and the International Bone and Mineral Society.
- Managed client design projects from concept to launch.
- Drove the design and implementation of several core features that became part of the Knowledge Environment platform including a suite of personalization services (i.e. saved searches, research folders, etc) and an innovative virtual journal that pooled topical articles from multiple publications.
- Implemented a robust template system that allowed diverse Knowledge Environments to maximize shared code while accommodating customizations.

Interaction Designer

As a product discovery coach, I help product teams make better decisions about what to build. I teach them how to:
- Identify clear business outcomes 
- Uncover unmet customer needs, pain points, and desires
- Discover the right solutions that deliver both business value and customer value

My book Continuous Discovery Habits has sold over 100,000 copies, we've taught over 15,000 students from 102 countries through the Product Talk Academy, and reach 100,000s of product people through our free blog posts and social media content.

If you aren't satisfied with how your teams decide what to build, get in touch.

I help digital product teams adopt continuous product discovery practices including a regular cadence of customer interviews, rapid prototyping, and assumption testing. I emphasize strong critical thinking practices to ensure there is a strong connection between what the teams are learning in their research activities with the product decisions that they are making. 

Recent clients include: Allstate, CarMax, CapitalOne, Snagajob, Spotify, among others. 

Safeguard Medical

Driving the transformation of product management into a strategic growth engine at Safeguard Medical. I lead global product strategy across our trauma and simulation portfolios, uniting cross-functional teams to prioritize the right investments, accelerate innovation, and enable our go-to-market success. Focused on building structure, clarity, and customer-centricity into every phase of the product lifecycle—while developing a high-impact team and scaling a more agile, insight-driven approach to product leadership.

Director of Product Management

CK Ventures NC

Founder and managing partner of CK Ventures NC, portfolio of owned businesses including Chill Dogs—a fast-casual restaurant concept strategically positioned in a high-growth corridor of Harrisburg, NC. Responsible for end-to-end business development including market analysis, financial forecasting, capital allocation, and brand positioning. Chill Dogs is designed to scale, offering a differentiated product mix of gourmet hot dogs and premium ice cream with strong unit economics, high-margin offerings, and community-centric growth strategies.

Proprietor

CC Advisory

Lead advisor providing fractional product leadership and strategic consulting to early-stage ventures and growth-minded founders. Specializing in product operating models, go-to-market strategy, and experience design across retail, eCommerce, and service industries. CC Advisory also serves as the strategic backbone behind CK Ventures NC.

Product Management Consulting, Advisory, and Execution

Lowe's Companies, Inc.

- Led product strategy for the Order Management System (OMS), modernizing omnichannel fulfillment and payment processes.
- Drove significant projected revenue through the enablement of key innovations such as same-day delivery, InstaCart integration, and consumer loyalty programs. 
- Spearheaded system upgrades to develop configurable tools, improving operational efficiency and the omnichannel customer experience.

Director, Product Management - Omnichannel Platform | OMS

GameStop

- Developed an innovative eCommerce roadmap with a focus on mid-funnel improvements, including the product detail page, during a critical transition period for GameStop. 
- Drove a significant increase in conversion rates, resulting in substantial annual revenue growth through targeted product enhancements and addressing key customer pain points.

Director, Product Management - eCommerce

- Directed a portfolio of digital products, delivering a full overhaul of key shopping features on the Product Detail Page.
- Launched 0-to-1 experiences, improving user engagement and revenue growth with configurable selling experience and bundles and collections.
- Led infrastructure modernization to improve scalability, creating seamless omnichannel customer journeys.

Product Detail Page, Multi-Item Buying/ Collections and Bundles, Configurable Items, Digital Taxonomy, Availability and Fulfillment Experience

Sr. Manager, Product Management - eCommerce

Managed the end-to-end telecom and eCommerce product lines, leading a transformation to SAP Hybris to reimagine the customer shopping experience. Oversaw the wireless device portfolio, services, and carrier relationships, driving product innovation and operational efficiency.

Sr. Product Manager - Wireless Telecom - MVNO - Hardware, eCommerce, Services

iWireless

Director of Marketing and Product Development (Now T-Mobile)

Carolina West Wireless

Owned sales, marketing, and product development initiatives for Carolina West Wireless - A regional wireless carrier. Led cross-functional teams to drive growth, launch new products, and develop go-to-market strategies, resulting in improved market presence and customer engagement.

Director of Sales, Marketing and New Revenue Development

Cricket Wireless

Retail Business Manager & Indirect Account Manager

Strategic Product Management Leader | Driving Digital Transformation, E-commerce, Omnichannel Solutions & Revenue Growth | Specializing in Product Strategy, Generative AI, & Building/Transforming Product Operating Models

Product Management executive with 16+ years of experience leading full lifecycle development across both physical and digital product portfolios. I specialize in uniting cross-functional teams—engineering, R&D, regulatory, sales, and marketing—to bring high-impact products to market and scale them effectively.

I’ve built and led product organizations that drive innovation, operational clarity, and commercial growth. My approach blends rigorous prioritization, customer insight, and product operating models to ensure alignment between product strategy and business outcomes.

taplio

The Battle

Teresa Torres

Casey Clement

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?