Susan Stavitzski

Customer-Driven Product Person

Product Leader with experience working in the software industry for start-ups, smb and enterprise companies. Passionate about e-commerce, subscription, marketplace and retention focused products. 

I have a passion for taking manual, bulky processes and turning them into powerful, automated, scalable solutions to empower teams 💪

Message me to talk about a tough customer problem, hosting a customer discovery workshop or to brainstorm a wacky product idea 💡 

Skilled in Product Management, Product Design, User Interviews & Testing, Prototyping, Data Analytics, Product Marketing,  Ecommerce, Self Service, Advertising, Sales, Event Management, Market Research, and Account Management.

Follow me on Medium - https://medium.com/@susan_ski

Senior Product Manager

CarMax is the way car buying should be. Whether in-person or online, creating the best omni channel experience for our customers.

As a Senior Product Manager, I focus on creating the best in-person car selling experience for customers and associates through expanding self-service platforms and improving communication with tailored notifications.

Marqeta

Senior Director of Product Management

Uber

- Led the global financial products (Debit/Credit Cards Issuance, SMB Lending - Working capital loans, Wallet Payments, Global Remittance etc.) & Fintech strategy for millions of Drivers, Merchants & Consumers at Uber Marketplace
- Head of the Global Payouts product portfolio that enables Standard & Faster payments (RTP, OCT etc.) over ACH (Bank) / Card / Digital wallet rails to millions of gig workers, vendors & merchant partners in 70+ countries, 50+ currencies, associated with different Uber businesses (Rides, EATS, Transit, Mobility etc.). Responsible for disbursing billions of dollars in Cross-border payments through multiple payout rails for B2B & B2C payments globally in a locally compliant way

Head of Product - Global Financial services

PayPal

Product lead for the global payments monetization, Enterprise billing and pricing strategy for Merchants, Marketplace & Consumer financial products

Senior Manager, Product management - Core Payments

McAfee

Led the Product team for the Global Consumer Commerce platform that powered millions of online transactions annually, using multiple payment methods (Global & local) in 100+ countries, originating from hundreds of McAfee affiliates including all major worldwide PC/Mobile OEMs, ISPs, Retailers & McAfee direct website. 

- Drove the Growth strategy for the Global Consumer business with a keen focus on monetization & subscription billing success

- Hired and Managed a team of multiple PMs spread across different timezones
 
- Led the key initiatives around Online Payment processing, Conversion funnel optimization, Global Payment processor integration, Fraud and Risk management, Recurring billing and Subscription management for Consumer products

Key activities: 
Business case modelling, Product Strategy, Roadmap planning & execution, Requirements definition & prioritization, Competitive analysis, Vendor evaluation and management etc.

Head of Product - Checkout, Payments & Risk

Envestnet | Yodlee

Yodlee delivers innovative Cloud-based financial applications that make online banking more profitable for financial Institutions. Yodlee patented solutions help consumers achieve greater financial awareness, control and satisfaction through the online channel.

• Product Owner for the cloud-based Yodlee QuickPay suite of Online Banking - Bill Payment product line (Enterprise SaaS product)
• Lead the launch of v1.0 of Yodlee QuickPay billpayment solution and integrated point products to the flagship product to create a compelling solution and add business value
• Created "Universal Biller Directory" web application to manage the Payment Processor/ Direct Biller integration with Yodlee Biller Network and improved electronic payments rate through constant optimization based on analytics
• Managed the vendor relationships and Integrated with Western Union and PayPal to enable same day payment coverage to major Billers in the network
• Launched Enterprise Electronic Bill Payment and Presentment system for the largest bank in USA by integrating Yodlee QuickPay to the Online banking platform and thus paved the way for multiple successful launches at other major financial institutions

Product Manager - Financial Products

Trilogy

Trilogy delivers profitable new customers to automotive, insurance and telecommunications companies worldwide. It uses web and mobile technology to learn what consumers want - then present offers and experiences that create buyers and deliver sales. 

- Launched v1.0 of a new consumer portal which helped reduce Mobile expenses for users by recommending best tariff plans suited to their phone/data usage pattern and needs

- Managed the roadmap definition and execution for the automotive product inventory management solution through key feature enhancements and drove implementation at the top auto brands in USA

Product Management - Mobile

Product Leader - Financial services @ Uber | Cards, Lending, Payouts & Payments Monetization

Leading Marqeta’s Next-gen Financial products strategy & innovation globally. Incubating multiple 0-1 products in Cards & Embedded finance domains and driving an exciting innovation roadmap ahead.

As the Product leader for Uber financial services globally, I managed the Business strategy and roadmap for financial products (Cards, Loans, Pay-In/Outs, X-border payments etc.) for Uber businesses like: Rides, Eats, Freight, Ads etc. During my 20+ years of fintech domain experience, I have managed Global Commerce, Payments cost optimization, Pay-In/Payout strategy & launched innovative financial products at major global brands like: Uber, PayPal, McAfee, Intel etc.  

My core competencies include fintech domain expertise, Payments strategy, Technical depth, P&L management, and team building. I have successfully launched and grown multiple 0-1 products (scaled to xxxM$ ARR), such as Issuance of Cobranded Debit and Credit cards, Faster payouts, Lending (Working capital loans for SMBs, Consumer micro lending), and Cross-border payments for 70+ world markets. 
I have successfully built and managed PM, Eng, DS & Design teams across international sites, and partnered with cross-functional stakeholders to drive product market fit and business outcomes. 

My mission is to empower people and businesses with accessible, affordable, and seamless financial services.

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Susan Stavitzski

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