Susan Stavitzski

Customer-Driven Product Person

Product Leader with experience working in the software industry for start-ups, smb and enterprise companies. Passionate about e-commerce, subscription, marketplace and retention focused products. 

I have a passion for taking manual, bulky processes and turning them into powerful, automated, scalable solutions to empower teams 💪

Message me to talk about a tough customer problem, hosting a customer discovery workshop or to brainstorm a wacky product idea 💡 

Skilled in Product Management, Product Design, User Interviews & Testing, Prototyping, Data Analytics, Product Marketing,  Ecommerce, Self Service, Advertising, Sales, Event Management, Market Research, and Account Management.

Follow me on Medium - https://medium.com/@susan_ski

Senior Product Manager

CarMax is the way car buying should be. Whether in-person or online, creating the best omni channel experience for our customers.

As a Senior Product Manager, I focus on creating the best in-person car selling experience for customers and associates through expanding self-service platforms and improving communication with tailored notifications.

IBISWorld

Client-Centric API Management: Manage a robust API product tailored to meet diverse client technical requirements, ensuring seamless integration and optimal performance.

Strategic Partnership Development: Identify and prioritize high-impact partnership opportunities to integrate partner apps seamlessly, enhancing value for clients and partners.

Innovative Partner App Launches: Develope and launch partner applications across prominent third-party platforms, including Coupa and Salesforce, expanding product reach and functionality.

AI Integration Excellence: Manage AI partnerships for clients and partners, enabling the seamless integration of IBISWorld’s data and content into their proprietary large language models (LLMs) and AI applications.

Technical Product Manager

Stewarded Product Life Cycle: Orchestrated the end-to-end product life cycle for IBISWorld’s comprehensive product ecosystem, catering to procurement and industry data clients.

Led Major Overhaul Initiatives: Spearheaded a complete back-end and front-end transformation of the procurement data product for the US market. Successfully launched the European procurement data product and introduced a global procurement data dashboard.

Innovated Custom Research Solutions: Conceived, developed, and managed CustomIQ, a bespoke research service tailored to the unique needs of procurement clients, enhancing customer satisfaction and driving business growth.

Product Manager

Comprehensive Market Analysis: Conducted in-depth research and analysis on pricing, supply chain risk, and procurement best practices across diverse markets, including oil and gas, professional services, SaaS, and raw materials.

Expert Presenter: Delivered insightful presentations on research findings and procurement best practices during client onsite visits, enhancing client understanding and decision-making.

Project Management Leadership: Served as Project Manager for a successful global rebrand initiative, ensuring smooth execution and alignment with strategic objectives.

Career Progression
Lead Analyst (April 2018): Recognized for exceptional performance and promoted to Lead Analyst, demonstrating advanced analytical skills and leadership capabilities.

Business Analyst II (October 2017): Promoted to Business Analyst II, reflecting significant contributions to research projects and client engagements.

Business Analyst (November 2016): Earned promotion to Business Analyst, showcasing strong analytical acumen and dedication to excellence.

Lead Analyst

Ensured Data Excellence: Maintained rigorous data quality and adherence to style guide standards across 1,000 procurement intelligence markets, ensuring consistency, accuracy, and reliability of data.

Copy Editor & Page Designer

At IBISWorld, the partnerships team spearheads strategic API management and partnership development, creating products that seamlessly integrate with client systems, such as Coupa and Salesforce. My role as Technical Product Manager involves crafting customer-centric solutions that drive business expansion.

With a focus on innovation and strategic partnerships, I have launched partner applications that significantly enhance product functionality and reach. My analytical skills, honed from a comprehensive education at Indiana University, are pivotal in managing projects that resonate with our clients' evolving technical and market needs.

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Susan Stavitzski

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