Susan Stavitzski

Customer-Driven Product Person

Product Leader with experience working in the software industry for start-ups, smb and enterprise companies. Passionate about e-commerce, subscription, marketplace and retention focused products. 

I have a passion for taking manual, bulky processes and turning them into powerful, automated, scalable solutions to empower teams 💪

Message me to talk about a tough customer problem, hosting a customer discovery workshop or to brainstorm a wacky product idea 💡 

Skilled in Product Management, Product Design, User Interviews & Testing, Prototyping, Data Analytics, Product Marketing,  Ecommerce, Self Service, Advertising, Sales, Event Management, Market Research, and Account Management.

Follow me on Medium - https://medium.com/@susan_ski

Senior Product Manager

CarMax is the way car buying should be. Whether in-person or online, creating the best omni channel experience for our customers.

As a Senior Product Manager, I focus on creating the best in-person car selling experience for customers and associates through expanding self-service platforms and improving communication with tailored notifications.

Motive

Web Producer & Strategist

Integry

What I do:
- Conduct market research and competitor analysis
- Create detailed product requirement documents
- Collaborate with customers and development teams for seamless feature development
- Collaborate with designers to ensure a user-friendly UI/UX
- Conduct end-to-end reviews to align features with customer expectations
- Develop clear help documentation for new features
- Implement feature improvements based on user feedback and market trends

Associate Product Manager

- Develop a thorough understanding of diverse software integrations
- Create user guides, API docs, and knowledge-base articles
- Rigorous review and testing of documentation

Senior Technical Content Writer

Dataspecc

- Conducted thorough keyword research, content gap analysis, and competitor analysis to shape campaign strategies
- Executed impactful email and social media outreach for enhanced campaign engagement
- Formulated comprehensive content strategies and calendars for in-house projects and clients

Content Marketing Manager

Planet Content

- Conducted thorough keyword research utilizing tools such as Ahrefs and Google Keyword Planner to identify strategic keywords and phrases.
- Implemented advanced clustering techniques for enhanced content organization and relevance.
- Produced high-quality content, including blogs, articles, and video scripts, tailored to meet the specific needs and objectives of clients.

Content Marketing Specialist

ContentStudio.io

- Created comprehensive knowledge base articles for enhanced user support.
- Managed blog channels for Contentstudio and Replug, ensuring consistent and engaging content.
- Produced tutorial videos for Contentstudio's user base, facilitating education.
- Designed weekly newsletters for Contentstudio and Replug, delivering valuable updates.
- Published impactful product announcements and press releases for key developments.

Creative Marketing Strategist

MFSYS Software And Systems (Pvt.) Ltd.

- Developed comprehensive Software Requirement Specifications (SRS) for all feature requests, ensuring clear guidelines for effective implementation.
- Provided customer support for a banking application, CMB, addressing user inquiries and ensuring a positive user experience.
- Documented tutorials and user guides to streamline user onboarding and enhance their understanding of the application's functionalities.
- Proactively identified and resolved issues, while also reporting complex bugs to the development team for swift resolution and product improvement.

Junior Business Analyst

Webpreneur Academy

Quality Assurance Analyst

A passionate product manager with 1+ years of experience in product management and 4+ years of experience in content writing and marketing.  As a professional, I bring a keen observational skill, meticulous attention to detail, and a natural inclination to ask insightful questions.

My approach to problem-solving involves breaking down complex ideas into manageable chunks of information, allowing for systematic and effective solutions.

I am an empath who can connect instantly with customers and engineering teams, fostering collaboration, and delivering innovative products that resonate with users. Excited about the intersection of creativity and strategy in the world of product management, I am eager to contribute my diverse skill set to drive impactful and user-centric solutions.

taplio

The Battle

Susan Stavitzski

Fatima Rasheed

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