Customer onboarding + HubSpot | Growth @ Arrows

Hi 👋

1️⃣ Building AccountScout - a HubSpot native app to help companies enrich, research, and segment their accounts with the right data, not just more data.

2️⃣ I write a weekly email for 2,300+ RevOps & GTM leaders with tactical HubSpot playbooks to steal. 

For the last 2.5 years, I led growth at Arrows, a customer onboarding SaaS product for teams using HubSpot. I joined as the first marketer and helped Arrows grow to more than 7 figures in ARR.

I’m a dad to 2 boys - struggling competitive golfer - and lover of cooking (or grilling). 

Previously, I’ve run both product and growth at early-stage startups and started three of my own.

Stuart Balcombe

Women's Sports Advocate & Advisor

Axios

I led revenue and strategy for Axios Pro, a suite of premium news subscription products built for professionals in the investment and policy spaces. Axios Pro partners with top banks, VC and PE firms, law firms, communications and PR firms, and corporations to enable their teams to get smarter, faster on key industries including health care, tech, climate and energy, fintech, retail and media. Learn more: https://www.axios.com/pro.

Vice President, Revenue & Strategy, Axios Pro

Senior Director, Customer Success, Axios Pro

Vector Solutions

Vector Solutions, a leading provider of online education and safety solutions, acquired EVERFI's Higher Education business and Campus Prevention Network in July 2021 for $100 million.

Vice President of Account Management, Higher Education

EVERFI

EVERFI is a social impact technology company dedicated to addressing critical issues through scalable education. In my role, I led Account Management for the Higher Education vertical, which served 1,200+ colleges, universities, and national organizations that utilized EVERFI's online products and Campus Prevention Network resources to positively impact the success and well-being of their communities.

Vice President of Customer Success, Higher Education

Senior Director of Customer Success, Higher Education

Director of Customer Success and Operations, Higher Education

Senior Customer Success Manager, Higher Education

Director, Partner Services, Higher Education

Associate Director, Partner Services, Higher Education

New York University

Health Promotion Specialist

University of Southern California

Health Educator

UCLA

Field Interviewer - Aging Performing Artists Study

Community Action Partnership of Orange County

Nutrition, Health, and Wellness Intern

Orange County Health Care Agency

Tobacco Use Prevention Program Intern

I'm a public health professional turned tech and media executive with 14+ years of experience across account management, customer success, sales, subscription management (B2C and B2B), go-to-market strategy, operations, and program planning and evaluation. 

After serving in leadership roles at Axios Media and EVERFI, I was fortunate to take a career break, during which time I traveled, got a puppy, and leaned into my love for women's sports. 

While I continue to pursue my passion in the women's sports space, I'm seeking my next full time role in business or customer strategy and operations within a mission-driven organization.

My strengths:
- Leading and developing high-performing teams
- Collaborating with cross-functional partners
- Bringing new products and features to market
- Driving customer satisfaction and revenue growth
- Building and enhancing processes and systems
- Leveraging data to inform go-to-market strategies
- Contributing positively to team and company cultures

Proficient in: Salesforce, Hubspot, Excel, Tableau, Looker, Zendesk, Churnzero, Gong, LinkedIn Sales Nav, Zoominfo, Segment, Sailthru, Braze, Zapier, Stripe, Recurly, JIRA, Wrike

Brittany Cyran, MPH

taplio

The Battle

Stuart Balcombe

Brittany Cyran, MPH

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