Steven Brownstein

Hello everyone! I am Steve, I work in tech, and I am the owner and CEO of The PC Protector, premier IT Managed Service provider, focused on proactively protecting your companies tech assets so you can focus on growing your business. 

My passion is for positive leadership, and I post often about how to #bethepositiveleader, as well as ideas on how to take care of your people. If you ever want to trade ideas about leadership, check out my posts, or reach out to me, I respond to my DMs, InMail and comments. 

As a leader, I like helping people to reach their potential and goals. To this end, I am actively working to #bridgethegap between those in my network who are #opentowork and those who are #hiring.

To this end, I participate in social outreach events to grow my network, and exchange messages with many different folks.  

Again, if you want to exchange ideas, need some assistance in your job search, transforming your leadership style, or anything else you think I can assist with, please reach out!

And as always, have an excellent day, and keep being awesome people to your people!

Chief Executive Officer

APTIM

APTIM is a manufacturer of Environmental Compliance Equipment. We have an equipment building background in low volume, high mix environment, I have familiarity with proposals/estimating, business development, I am customer facing, and I own the project management process.  Utility Flares, Enclosed Flares, Ultra Low Emission Flares, Evaporators, compressed gas skids, and all associated pumps, blowers, pipes, controls, motors, and automation built for the Landfill, Solid Waste, Oil and Gas, RNG, and more industries.

I lead and support the LFG Specialties division of APTIM. Direct reports are Engineering Manager, Product Managers, Senior Project Manager, Production Manager, Service Manager, Materials Manager, HSE, HR,  and Financial Controllers.

I successfully focus on the financials of the operation, starting with forecasting and including operational budgeting, annual capital budget development. recruiting, retaining, and training of engineering, project management, manufacturing and fabrication, HR, and service areas runs through me.  I have developed/support a standard outsourcing process and grow the vendor base to clarify the make vs. buy decision process early in the engineering phase of projects.

     •Team-Oriented Visionary: Managed teams across multiple sites, aligning Service, Manufacturing, Supply Chain, Engineering, Sales, IT, and Operations with customer expectation and business goals.
     •Developed and implemented operational risk matrix to assess project impacts, yielding a 68% drop in below target proposal results.
     •Adept at managing & navigating strategic partnerships with BD pipeline, tariffs, vendors, suppliers, clients, etc.
• Oversaw projects ranging from $30K - $1.8 M in all 50 states, Canada, and Mexico.
• Engineering, sales, and organizational improvements led to a strong Contribution Margin CM (+40% over budget), sales volume, Win Rate (65%), manufacturing throughput, on time delivery OTD (96%), & revenue (34M) performance.

General Operations Manager

By George Business Consultants

☑ I guide companies optimize their business model and improve EBITDA, GP, employee retention, on time delivery, efficiency, safety, OEE, audit scores, and more
☑ I have written procedures, designed organization charts, designed a hiring and onboarding process, conducted training, coached and mentored, met with customers, and launched products, projects, companies, and marketing campaigns
☑ I have coached companies in the furniture, chemical, steel, plastic, food and beverage, oil and gas, non-profit, automotive, machine manufacturing, building products, and construction industries     
 ☑ Some chose to hire me to share my expertise and knowledge to help businesses reach goals and solve problems by mentoring everyone from front line workers to Plant Managers  
☑ Other times, companies will bring me on to perform day-to-day work and augment or supplement staff, without the overhead costs associated with a full-time employee or during times of transition 
☑ I have also been brought in to help with a special purpose: to tackle a specific challenge, troubleshoot, solve problems, spin off a successful business unit, guide operations through mergers & acquisitions, or to revive a failing business

Business Consultant

Toledo Metal Spinning Company

Toledo Metal Spinning (TMS) has six primary metal forming and manufacturing operations are all supported by secondary processes to manufacture parts to customer specifications. Specializing in stainless steel work, our highly knowledgeable craftsmen can work with a variety of metals in all applications.  Director of Operations, Plant Manager, & Director of Manufacturing level experience.

Plant Manager Fabricated Metal Products

EFTEC North America LLC

(6 Month Contract)
EFTEC North America, LLC is the leading expert for the automotive industry with engineered materials and application systems for bonding, coating, sealing and damping.

Under the name EFTEC, we are the leading international supplier for adhesives, sealants, coatings and application equipment for the automotive industry. Custom-designed products, high-quality and excellent service have helped us develop this market position. This applies from the formulation, functioning and application of our products, their environmental compatibility during manufacturing and use right up to their recycling.

*Leadership Impact as a Director of Operations and Operational Excellence Coach*
•	Eliminated 3 month sales backlog by executing planning, prioritization, and scheduling principles.
•	Installed Work Instruction and Standard Operating Procedure catalog that eliminated quality variances, led to reduced capacity constraints, and allowed for 41% productivity increase.
•	As a Director of Operations I was responsible for shipping & receiving, production, maintenance, procurement, sales, quality, housekeeping, and HR.
•	As a Director of Operations I authored and championed systematic training program that led to higher retention rates, skilled operators, better equipment ownership, and reduced scrap and WIP.
*       As a Director of Manufacturing I engineered record production levels of 4107 KL or 1450 Tonnes.

Director of Operations / Operational Excellence Coach (6-Month Contract) Automotive and Chemicals

Arclin

(Role eliminated after merger)
Arclin is a leading provider of innovative bonding and surface solutions for the chemical products, manufacturing, agricultural, building and construction, engineered materials, food manufacturing and natural resources markets. Arclin provides bonding solutions and adhesives for a number of applications, including wood-based panels, engineered wood, non-wovens and paper impregnation. Toledo specializes in Formaldehyde resins from our two reactors, fertilizers, and other engineered solutions.  

Leadership Impact with Director of Operations, Plant Manager, and Director of Manufacturing level experience:
* Increased operational efficiency in truck loading by roughly 40% from troubleshooting equipment malfunctions (RCA/RCFA), replacing worn/ineffective parts, and training operators.
* Systematic training process designed in order to capitalize on tribal knowledge, expedite qualification of new operators, continually refresh existing operators, stay current with HSE compliance, and minimize attrition.  
* Customer delight achieved by being the voice of the customer in my organization, spending time understanding their pain points, submitting feedback on quality concerns, trial and error, and plans to execute site visits in a post COVID world.
* Budget adherence, financial planning and analysis, and capital planning success obtained by sharing responsibility, increased awareness, holding people accountable, and constantly revisiting priorities.
* Developed new hiring, retention, and training strategies in a post Covid world going from a 50% staffing level to 100% staff in 3 months and reducing turnover from 200% to est. 25%.
* Achieved 70% reduction in unscheduled downtime and relieved several process constraints that led to net improvement of 45% in efficiency while reducing non-first time pass rates 58% by concentrated hiring process, new operator boot-camp, operator-owned PM processes, open feedback channels, and consistent auditing.

Manager of Operations Chemicals and Building Products

United States Steel Corporation

(Facility Closed)
Inherited in-house Maintenance, Service, and Utility operation including mobile heavy equipment, rail, HVAC, and masonry repairs with underperforming equipment and untrained workforce along with ill-equipped staff and implemented process improvements and programs by instituting proper maintenance, advanced training, and investments in proper tooling. I improved reliability, preventative and predictive maintenance, planning, prioritization, and scheduling, efficiency, fiscal performance, employee performance management, housekeeping, safety, facility management and more.  

Leadership Impact with Director of Operations, Plant Manager, and Director of Manufacturing level experience:
*	Enabled a 45% increase in production by implementing reliability improvement projects leading to sustainable and efficient and improved operations. 4-Month project resulted in less than 0.2 recordable incidents rate.
*	Reduced mobile equipment repair costs by 38% and achieved a $335K giveback for the sale of underutilized equipment.
*	Reduced turnover 24% by improving training, motivation, and engagement strategies highlighted by operator involvement in weekly EHS walks (GEMBA) with management team.  
*	Negotiated EHS&S contract services and rates, improving fiscal cost management for multiple facilities managed.
*	Executed five successful 5S projects and three high-risk hazard mitigation projects, resulting in reduction of recordable incidents, lower LTA, 0.3 DAFW, and more efficient operations.
*	Steel manufactured for building, food,  & appliance industry in addition to automotive markets. Continuous Manufacturing and EHS&S responsibilities at facilities in Detroit, Pittsburgh, Granite City - St. Louis, and Gary.

Area Manager: Steel Manufacturing - Maintenance, Services, & Utilities (Facility closed) 

Keene Building Products

(6 Month Contract)
As a Director of Operations, I standardized and improved operations of water-borne and high solid paint and building products technology and operations, providing a customer-driven approach in delivering alternatives that met complex building and industrial along with food safety requirements. Implemented operational, environmental, and safety improvements in operations to improve quality results, efficiency and profitability while controlling labor and material costs.  Products manufactured for construction and improvement in commercial and industrial markets including soundproofing, insulation, roofing, flux, ceiling tiles, wires, extrusion, coatings, epoxy’s, resins, fireproofing, and more.  Batch Manufacturing.

Leadership Impact as a Director of Operations:
*	As a Plant Manager, I reduced shipping rates by 39%, achieved 98% stock execution, and 41% reduction in labor costs by auditing manufacturing processes, installing scales and meters and establishing new standards for accountability.
*	As a Plant Manager, I obtained exceptional sales, productivity, safety, environmental, supplier scorecard, and maintenance results through 5S and customer engagements. 
*	As a Director of Operations, I increased market penetration, driving growth from $10M to $14M.
*	As a Director of Manufacturing, I implemented Standard Operating Procedures, Safe Work Checklists, bonding & grounding standards,  Volunteer OSHA audits, and recertification in ISO 14001 and hazard & risk analysis aspects of ISO 18001

Director Of Operations - (6 Month Contract) Building Products

Asphalt Materials, Inc.

(1 Year Contract)
As a Plant Manager, I controlled operating expenses by negotiating with suppliers, competitive bidding, and launching predictive and preventive maintenance models. Created new training program to focus on Hazardous Materials safety and chemical production quality.  Batch manufacturing.

Leadership Impact with Director of Operations, Plant Manager, and Director of Manufacturing level experience:
*	As a Plant Manager I enabled 80% increase in mean time failure rate prevention, increased reliability and contributed repeatable production processes while ensuring customer satisfaction, confined space, LOTO, and Haz-Mat safety standards.  
*	As a Plant Manager I applied LEAN manufacturing principles to redesign workflow processes to reduce near miss incidents and permit 28% production growth.
*	On the Director of Operations level, I led successful collaborations with engineering, sales, and supply chain on inventory levels, staffing, lead times, safety standards in manufacturing and for end user, etc.
*	As a Director of Manufacturing, asphalt emulsions manufactured to strict ISO quality standards for local, state, federal, and international specifications.  
*	Zero fatalities, Zero lost Time Incidents, zero recordable incidents, 2 first aid incidents, 8 near miss incidents under my watch as a Plant Manager at 5 different facilities combined.

Plant Manager, Chemicals and Construction - (1 year contract)

Marathon Petroleum Corporation

(Left to care for sick family member)
As a Terminal Manager or Plant Manager, I managed projects valued to $1.9M for nation’s largest refiner, instituting a culture of safety, engagement, accountability, training, and continual improvement. Shipped products domestically and internationally. Continuous and batch manufacturing.

Leadership Impact with Plant Manager level experience:
*	Achieved record throughput by adjusting operating schedules to meet customer needs, sharing resources, and auditing operator operations at facilities in Detroit, Indianapolis, Cincinnati, Pittsburgh, Cleveland, and Steubenville.  
*	Developed achievable operating plans, capital projects, and long term projections by analyzing industry trends.
*	Used 5S techniques to improve safety & housekeeping.  Sites rewarded by being allowed to decorate certain equipment to their liking (within reason).  So one terminal had Star Wars Pumps, one site had Big Ten Loading stations, and possibly my favorite honored cancer survivors and veterans.  
*	Crude oil & heavy asphalts processed into PG grade, Polymer modified, PPA additives, and more. Thermal concerns, Hazardous Materials, security concerns, electrical, process safety, gas testing, confined space, mobile equipment, problem solving, multi-site management, emergency response training, etc.

Terminal Manager (Plant Manager) Oil and Gas 

(Left to run my own terminal)
Project leader, process safety coordinator, and shift supervisor, directing projects up to $4.5M for updated process controls, safety, compliance, & environmental compliance. Built high performing teams through comprehensive training and operational rigor.  Weekly audits, hazard analysis, monthly safety training, annual refresher training, match job program champion. Bio refining in addition to oil refining. Continuous and cellular manufacturing.  

Leadership Impact 
*	Exceeded performance goals by implementing practice drills and interacting with other units through improved communications and coordination efforts.
*	Eliminated unnecessary work delays caused by hazards and inefficient layouts, obtaining audit scores of 98% compliance.
*	Fuel efficiency project with automotive company FORD leading to branding, sponsorship, and product advertisement.
*	Developed shift starter, 2-minute huddles, safety stand-down, monthly safety & operational update meetings.
*	Process Safety Management PSM, Management of Change, MOC, Safe Work Permitting, and more

Shift Supervisor, Process Safety Manager, Project Lead Energy Industry

Plant Manager | Director of Operations. I edify people & elevate company performance. Change Management. Coaching. Supply Chain. HR. Continuous Improvement. Process Optimization. Budget. Leadership. Problem Solving.

I have a proven track record in operational excellence across diverse industries, I bring a portfolio of achievements that will align closely with your vision. My experience in transforming operations, driving efficiencies, and leading teams to surpass objectives uniquely positions me to contribute to your goals. At APTIM, Marathon, BASF, and other companies, I've led initiatives that significantly boosted operational efficiency, generated revenue growth, and energized employee engagement  which all directly impacted the bottom line. My strategic approach to operational excellence combined with a passion for clarity and direction positions me to champion achieving goals and sustaining our competitive advantage.

Examples of accomplishments and values I can bring:
✴ Designed and executed a project that yielded a 1M savings in first year
✴ Decreased software spend and cloud storage by consolidating multiple functions – EHS, CMS, CMMS, 
    HR, and ERP into one system.  In addition to being easier to use and thus more effective, the spend 
    for software was reduced by 61%
✴ Managed $4.5 million in project value, met all deadlines, achieved a 99.4% error-free pass rate, and 
    ensuring compliance at multiple sites
✴ Improved safety, rotation of training, and retention rates by instituting culture change, insisting on continually improving, and achieving budgetary approval for advanced training and iteration of standards as a Director of Operations, Plant Manager, and Director of Manufacturing
✴ P&L Responsibility for annual budget performance ranging from $1M to $61M at multiple sites
✴ Designed & championed a Continuous Improvement culture that was rated as Mature during 3 consecutive ISO 9001 audits
✴ Drove improvements in CM, Cash Flow, Revenue, and IFO through BD, OPEX, and MSA

I go to great lengths to set people up for success yet firmly maintain accountability, operational excellence, performance, and expectations.  I add value by making the entire organization more successful instead of concentrating on my own personal trophies.  Positive culture is paramount with me and has yielded exceptional results during M & A. and normal operating circumstances. My strategic planning and tactical execution abilities have further aided me as a Director of Operations, Plant Manager, General Manager, and Director.

My competencies include:
✴ Coaching & Mentoring
✴ Strategy & Budget
✴ Negotiations
✴ Employee Engagement
✴ Continuous Improvement
✴ Business Development
✴ Customer Satisfaction
✴ PDCA, DMAIC, 6S, 8D, A3, 5-Why, Kaizen, Lean

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Steven Brownstein

Troy D. George

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