Culture shift, Performance Improvement, Leadership Coaching, Management Development, Business Performance through people. 

With a huge emphasis on outcomes and culture, I am completely obsessed with human beings and human performance. A wise man once said: “Organisations don’t change unless teams do. Teams don’t change unless people do.” And this is my passion!

Steve Bent 🔓🟣

HP Hood LLC

For more than 160 years, the name Hood® has been synonymous with fresh, quality dairy products that taste great. Founded in 1846 in Charlestown, Massachusetts by Harvey Perley Hood, the company has since extended its New England roots, and today Hood is a national company distributing dairy products throughout the United States. In fact, HP Hood LLC is now one of the country's largest branded dairy operators with 15 manufacturing plants throughout the United States. The company also maintains its own research and development operation, which supports the superior product quality and innovation that Hood customers have come to expect.

Talent Acquisition Specialist

Boston Human Capital Partners, Inc.

Boston Human Capital Partners, Inc is an innovative recruiting management consulting firm, specializing in rapid talent growth strategies for technology start-ups at all organizational levels, including executive hires.

Boston Human Capital Partners, Inc was founded on the principle that a company’s greatest asset is its people. It is our mission to help ensure that our clients achieve a competitive advantage through their human capital. Companies put their confidence in us because we take the time to understand their business and are committed to results.
As an embedded resource to my clients, own the full-spectrum of talent acquisition services: create recruiting game plans, source and screen candidates, extend offers, consult with hiring managers on best practices, and serve as an adviser to C-level executives. 

Specialties: Early to late-stage startups in the high-tech sector.

Client Engagements:

* Building Engines - a JLL company, improves net operating income across the world's most successful real estate (CRE) portfolios

* Profitero - Leading commerce acceleration company that offers a flexible suite of intelligence-driven solutions so that brands can grow profitably

* Brainshark - SaaS based organization focusing on sales enablement initiatives; its software equips businesses with data and content to achieve sales mastery and outsell the competition

* Inside Tracker - Provides a personal health analysis and data-driven wellness guide, created by experts in the fields of aging, genetics, and biometric data

* Tausight - Security-based Health IT organization which focuses on securing client and patient PHI (Protected Health Information) data

* CyberArk - Global leader in PAM (Privileged Access Management) and provides comprehensive security offering for any identity across business applications

* Sense -Sense's advanced smart meter product focuses on reducing our carbon footprint through home automation technology

Talent Acquisition Consultant

FERNCROFT COUNTRY CLUB

PGA Assistant Professional

Amazon Robotics

Quality Assurance Engineer

Fidelity Investments

FINRA Certifications Acquired:
-Series 7 Certification: General Securities 
-Series 63 Certification: Uniform State Securities Agent

-Manage high net worth client accounts and account teams, to retain and increase total assets, revenues, and profitability
-Maintain integrity of broker database
-Ensure client receives consultative investment and financial planning guidance; cross-sell Fidelity products and services
-Drive customer satisfaction to high levels
-Act as a liaison between the customers and Fidelity to resolve service issues and build credibility and rapport with clients.

Financial Services Representative

Electric Insurance Company

- Accept and input first notices of loss from policyholders and GE Appliance consumers 
- Make coverage determination on all claims 
- Handle low-end residential property damage claims 
- Prepare estimates on smaller dwelling damage claims using computer-estimating software 
- Make determination on when to assign a claim to an independent adjuster 
- Review and analyze claim forms 
- Effectively manage caseload of pending claim files. 
- Negotiate settlements with claimants/adverse carriers 
- Ensure proper subrogation investigation is conducted

Property Claims Specialist

State Street

Support and assist Client Operations and other operational Shared Service teams/COE’s by monitoring and processing custody related events to the fund’s records accurately and timely.  Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients.

-Performs daily maintenance and record keeping for Syndicated Bank Loans held in various        Mutual Fund and other Structured portfolios for various SSC clients
-Processing trades, booking receipts and disbursements 
-Daily reconciliation of cash balances
-Producing daily roll-forward proof of portfolio holdings and accrual information
-Preparing standard and ad hoc reporting for both internal and external customers
-Responding to customer queries on a daily basis
-Daily processing of bank loan notices as received from agent banks,
-Interact with the Investment Manager on their assigned portfolios, inputting/settling trades,  performing ad hoc requests and providing daily reporting per client specific guidelines
-Work closely with mutual fund counterparts, providing Loan related reports to be incorporated into the final NAV Calculation.

Bank Loan Specialist

Wycliffe Golf and Country Club

-Golf Shop Attendant (Daily Procedures; Merchandise/Inventory Control)
-Outside Services Attendant (Daily Procedures; Golf Range Management)
-Tee Time Coordinator (Manage tee times based on Chelsea Tee Time System)
-Ranger/Player Assistant 
-Junior Golf Instructor

PGA Golf Professional (Seasonal)

Thomson Country Club

-Responsible for daily golf operations
-Supervise outside operations employees
-Facilitate member tournaments including a 3-Day Member-Guest
-Responsible for golf operations during Corporate Monday Outings
-Maintain a viable club repair operation
-Responsible for administration of 18-Hole and 9-Hole WGA Tournaments 
-Provide quality instruction in the form of private lessons, semi-private lessons, junior clinics, and -Monday-night ladies clinics. 
-Registered in the CPP Program under Golf Operations and Instruction

PGA Assistant Golf Professional

Big Sticks Golf

-Greet members/customers and make reservations for the AG simulator/studio, A-Star Video Analysis, and general practice hitting bays
-Proficient using AG simulator/studio, A-Star systems, Vector Launch Monitor
-Manage the golf shop and organize staff schedule
-Advertise/Market Golfer Development Programs
-Created and maintained successful beginner programs for Summer and Fall
-Implemented the Get Golf Ready Program endorsed by the PGA.  
-Increased overall lesson revenue by 30 percent in 2011

Assistant Manager & PGA Teaching Professional

"I love dreams, but dreams stay in the clouds. To get things done, you've got to pull them down and convert them into vision." 

taplio

The Battle

Steve Bent 🔓🟣

Steve Caruso

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