Culture shift, Performance Improvement, Leadership Coaching, Management Development, Business Performance through people. 

With a huge emphasis on outcomes and culture, I am completely obsessed with human beings and human performance. A wise man once said: “Organisations don’t change unless teams do. Teams don’t change unless people do.” And this is my passion!

Steve Bent 🔓🟣

Forrester

Senior Business Analyst

Business Analyst / Salesforce Administrator

First Summit, LLC.

› Managed all daily business operations and inspections.
› Designed all marketing materials & logos and built the company website
› Set-up all Social Media accounts
› Set-up and maintained CRM Database
› Consultative approach with focus on providing detailed but easy-to-read reports 
› Maintained 5-Star rating on Google

President

United Asphalts, Inc.

› Developed business processes to enhance production & safety
› Managed and updated internal CRM platform
› Researched, developed and brought two new products to market – First new products in company history
› › EnduraFlex HT – Polymer Modified Asphalt
› › FastPack – Revolutionary New Packaging System for Asphalt
› Personally designed logos and marketing materials for new products
› Handled all Customer Service and Technical Support issues

Business and Product Development

› Managed team of Independent Sales Reps and Regional Sales Managers
› Developed & maintained detailed nationwide Sales and Marketing Plan
› Designed and implemented multiple marketing campaigns
› Grew relationships with large network of national and independent distributors
› Developed AIA approved Continuing Education Presentations for architect outreach

National Sales Manager

INTERSTATE BRICK

› Developed relationships with local & national architectural firms and presented continuing education (CE Credit) programs
› From September 2014 - March, 2016 personally presented 40+ AIA Lunch & Learn programs to major firms including: FFKR, HKS, MHTN, CRSA, VCBO, EDA, Architectural Nexus, NWL, TSA & others
› Active member of the AIA Utah chapter of the BEC “Building Enclosure Council”
› Exceeded 2014 & 2015 sales plans (April - April)
› Completely redesigned and updated 6 of the 7 total approved AIA Continuing Education Programs. These new versions were distributed to the entire sales team for use nationally. Topics: Brick Veneer over Steel Studs, ASTM Standards for Clay Masonry, Thin Brick Design & Detail, Hollow Core Structural Masonry, Structural Brick Curtain Walls, Masonry Movement Issues
› Was assigned to develop and present a 1-hour presentation at our annual sales meeting. The topic was "Creating and Presenting AIA Presentations"

Salt Lake Commercial Sales & Marketing Manager

Social Media Japan

This was a remote role. Key Member of the Development Team for the Social Media Manager's Association in Japan, a provider of Business Social Media Information & Education in Japan.

› Created detailed online training modules consisting of screen recording videos, lectures and written material. Topics ranged from basic social media management to advanced social media and marketing skills
› Worked with team that developed a unique twitter campaign for one of Japan's biggest entertainment stars with a Twitter following of over 2 million.
› Secured guest posters and conducted interviews for blog content
› I was invited to Japan in 2012 & 2013 to give presentations on social media to Japanese business professionals

Marketing & Business Development Consultant

Interwoven Media

Marketing Consulting firm that specialized in developing an effective and cohesive marketing message. 

› Website & Logo Design
› Social Media & Email Strategy Development
› Online Reputation Management

Owner

Roofing Supply Group (RSG)

Residential Sales Manger for three Bay Area Locations (Oakland, Martinez, San Jose). Within weeks of being hired for this position I was asked to take the roll of interim Branch Manger for the Martinez, Ca. location. I was able to take this branch from a first quarter loss to its first profitable year in 2010. In April, 2011 we hired a replacement manager for that branch. I then developed the Bay Area sales plan with a focus on residential roofing.

› Managed a Full-Line of Commercial & Residential Roofing Products
› Large Scale Inventory Control, Purchasing & Management
› Supervised Staff of 10 Employees & Fleet of Roof-top Delivery Boom Trucks
› Responsible for all Safety and OSHA Requirements
› Solidified and Expanded Contractor Base

Bay Area Residential Sales Manager

Owens Corning

› Winner of “Sales Excellence” Award 2008 – Awarded to Top 15% Nationwide
› Doubled 2008 sales plan 
› Grew East Bay territory from 2 stocking distributors in 2007 to 12 in 2009
› Developed training materials & conducted extensive Title 24 Training Seminars in California
› Dramatically grew contractor base utilizing Pull-Through sales strategies
› Effectively managed both Horizontal and Vertical Channel Conflict inherent in a rapidly expanding territory

Area Sales Manager

RE/MAX

› First year sales over 8 million
› Received QSC – “Quality Service Certified” Designation
› Handled all personal marketing & web design
› Extensive training and focus on customer acquisition, retention, and referral

Broker Associate

Oceanside Development

› Wrote business plans and secured construction loans
› Responsible for plan design, took from concept to city approval
› Designed logos and marketing plans for projects
› Supervised construction activities from contract to completion

Construction Manager

Throughout my career I have utilized a number of software programs in an effort to make the critical day to day operations of business more efficient & enjoyable. After learning about the incredible power of the Salesforce Platform and it's ability to genuinely transform the way we do business, I decided to make Business Analysis and Salesforce the focus of my career. Because of my background, I bring a unique perspective that combines a designer/marketer eye with a deep appreciation for the importance of processes and procedures.  

Career Highlights: 
› 4x Salesforce Certified - Administrator, Platform App Builder, Sales Cloud Consultant & Business Analyst, 2x Trailhead Ranger, 6 Superbadges
› Experienced Sales and Marketing Manager
› Self Starter With a Solid Track Record of Remote & Minimal Supervision Positions
› Highly Organized with Excellent Time-Management Skills
› Big Picture Outlook with Business Plan Development Experience
› Highly Proficient with Adobe Photoshop & Illustrator and Microsoft Excel
› Extensive Experience with Web Development & WordPress
› Extensive Construction & Real Estate Development Experience
› Experienced International Public Speaker

Specialties: 
› Salesforce Administration & Consulting
› Business Growth & Development
› Market Analysis - New Market Research
› Operating and Capital Budget Administration
› Customer Acquisition/Conversion & Retention
› Graphics Design and Web Development
› High-Volume, High-Dollar Negotiations
› Public Speaking and Presentations

taplio

The Battle

Steve Bent 🔓🟣

Jason Lange

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