Stephen Miles

Nexxis

- Client Relationship Management: Building and maintaining strong, long-term relationships with key clients/customers. This involves understanding their needs, addressing concerns, and ensuring their satisfaction with products or services.

- Account Planning: Developing strategic account plans tailored to each key account. This may involve setting specific goals, identifying growth opportunities, and outlining strategies for achieving them.

- Cross-functional Collaboration: Collaborating with various internal teams such as sales, marketing, product development, and customer support to ensure alignment in serving key accounts effectively. KAMs often act as a liaison between the client and internal departments.

- Sales Growth: Working towards increasing revenue and profitability from key accounts by identifying upselling or cross-selling opportunities, negotiating contracts, and closing deals.

- Problem Resolution: Addressing any issues or concerns raised by key clients promptly and effectively. This involves being proactive in resolving issues to maintain a positive relationship.

- Market Analysis: Keeping abreast of market trends, competitor activities, and industry developments that may impact key accounts. Using this information to anticipate client needs and offer innovative solutions.

- Forecasting and Reporting: Analyzing sales data, tracking key account performance, and preparing regular reports for management. Forecasting future sales and setting targets based on account potential and market trends.

- Contract Management: Overseeing contract negotiations, renewals, and amendments for key accounts. Ensuring that contracts are compliant, profitable, and aligned with both the client's and company's objectives.

- Strategic Planning: Contributing to the development of overall sales and business strategies by providing insights and feedback gathered from key accounts.

Solutions Engineer / Head of UAV Division

Sphere Drones

- Establish strong relationships with strategic contacts within my
territory to retain and grow existing revenue and identify, propose, and close new opportunities.

- Maximize current accounts and new prospects with a targeted industry approach.

- Having an in-depth knowledge of business products.

- Acted as a brand ambassador and represented Sphere at Industry
events, seminars and exhibitions to identify new opportunities and leads.

- Conduct product and solution demonstrations locally & interstate with DJI, Skydio & Flyability drones.

Account Executive / UAV Pilot 

Nero - Drone Water Sampling System

- Taking charge of sales and development of our in-house build water sampler to put under the DJI Matrice 300RTK.

- Collaborate closely with engineering, production, marketing, and sales teams in the development, QA, and release of the product.

- Create product documents that describe business cases, high-level use cases.

- Monthly meetings with resellers worldwide to track overall sales of the product.

- Analyze customer needs, current market trends, and potential partnerships.

Product Manager

Sugarman Australia

- Creating relationships with clients and maintaining strong,
long-lasting client relationships.

- Negotiate contracts and close agreements to maximize profits.

- Ensure the timely and successful delivery of our candidate according
to customer needs and objectives.

- Dealing with email queries and categorizing them into urgency
order.

- Attending meetings and exhibitions Australia wide.

- Implementing different candidate sourcing techniques.

- Working alongside marketing to come up with strategic campaigns.

Senior Recruitment Consultant

Drone Aerial Views

- Help a startup family business specializing in photography &
videography.

- Cold-calling venues such as golf courses, real estate agencies to
offer our services.

- Conducting photography & videography utilizing the DJI Inspire 2.

- Utilizing social media platforms to market our work.

Sales Executive & UAV Pilot

T4S Solutions

- Worked within the telecommunication & I.T permanent team –
Initially brought in for just BDM as they wanted to increase their client list.

- Heavily involved in new business development, calling through
switchboards as well as email interaction.

- Weekly Face to face sales meetings with relevant managers.

- Researching organizations and individuals online (especially on social
media) to identify new leads and potential new markets.

- Tracked key dates and deadlines and maintained specific personnel
lists.

Recruitment Consultant

Optimus Search

Both telephone and face to face sales meetings.

- Negotiating contracts.

- Creating and advertising job ad’s.

- Build and maintain long lasting client relationships.

- Completed over 50 daily cold calls daily with an excellent conversion
rate.

- Tracked key dates and deadlines and maintained specific personnel
lists.

Experienced key account manager with a demonstrated history of working in the aviation and robotic industry.

Skilled in Business Development, Recruiting, Social Media, Business-to-Business (B2B), and Customer Service. Strong sales professional with a license focused on Unmanned Ariel Vehicles (Drone Pilot) 

taplio

The Battle

Stephen Miles

Luke Griffin

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