Stefan Conic

It takes 60-90 days to hire a sales rep. How do you minimize the pipeline NOT generated by the SDR from the moment you decide to hire?

So you made the decision to hire your first SDRs. You need more meetings. You're expanding the team. You’re opening up new markets. 

From the moment you made the decision to hire - a meter started running.

It's counting the revenue you're not making from those sales reps.

Yes. It's a cost you have to incur.

But!

There's a big difference:

60 days hiring process
90 day ramp up time
ACV: 50K
Meeting quota: 10
Total: 5 months x 10 meetings x 50k pipeline = $2,500,000 not generated pipeline

VS

20 days hiring process
30 day ramp up time
ACV: 50K
Meeting quota: 10
Total: 1.8 months x 10 meetings x 50k pipeline = $900,000 not generated pipeline

If you cut your hiring time, you increase the amount of money you make. In this case you just made $1,6M back.
 
And I'm not including here a situation where you made the wrong hire altogether. In that case the 150 day nightmare starts all over.

So how do you make sure you're always in the Scenario #2?

This is where we jump in.

SDR Hire gives you access to premium SDR talent. Our brand attracts the world’s best SDR talent to work with us. 

And then we hand pick them for you and staff them to your account.

You can expect 3-5 interviews booked on your calendar, with vetted, trained and skilled SDRs in just 2-4 days.

The average hiring process lasts for 20 days.

Once hired your new SDRs will start generating meetings almost immediately due to their experience, cutting your ramp time by at least 30 days. (One of our reps just recently got staffed with an account - after initial product onboarding they booked 5 qualified meetings in their first week, the client was used to having as many meetings in a month’s time).

The SDRs will be managed as a part of your team just without the cost of taxes, benefits, office space.

But they’ll have daily and weekly support by our tenured SDR management team (avg experience 3-5 years).

Your new SDRs will leverage cold calls, cold emails, LinkedIn outreach to get meetings on your calendars.

Still not sure? - DM me "Outsourced SDRs" and let's have a chat.

Host and Founder

Simera

- Boosting Simera's brand visibility and credibility via strategic social selling.
- Setting strategic meetings with account executives to facilitate sales opportunities. 
- Nurturing leads through well-planned follow-ups, enhancing engagement and a sense of urgency. 
- Implementation of innovative outreach techniques like engaging video prospecting using tools such as Loom.
- Crafting personalized emails marketing to maintain a consistent open and response rate among potential clients.
- Utilization of data sources such as Apollo.ai & Sales Navigator for lead scrubbing, ensuring alignment with the ideal customer profile (ICP).

Sr. Business Development Executive

DemandCapture

- Achieved quota of 18 meetings set per month, and 14 occurred between November 2022 and August 2023.
- Brought in meetings with enterprise companies (Ralph Lauren, General Motors, CBS, Persado, Crux, N-Ware Technologies, Comcast, Bain Capital Investment)
- Highest conversion rate for Q1 3.29% // $6k Revenue accrued monthly // <16% Cancel Rate (Highest productivity targeted in revenue generating activities)
- Onboarding and training for new SDRs on dialers and CRM management (Salesloft, LinkedIn Sales Nav, Zoom Info, Vidyard, Connect & Sale, Salesforce)
- Steady 30% email open rate with a 10% to 14% response rate (Personalization rate was between 60% and 70%)
- Created SDR playbook for specific clients (This included pitches, rebuttals, value prepositions) https://docs.google.com/spreadsheets/d/1-tROV8dylXl4LAgD-s8wZ8sPPQ9p2cEn/edit?usp=sharing&ouid=112621777406814493310&rtpof=true&sd=true

Sales Business Development Executive

ENGLISH4CALLCENTERS

- My teaching focuses on thinking-based learning by facilitating my students and showing them how to contextualize, analyze, relate, and convert information into knowledge in order for them to become independent users that can develop thinking skills beyond memorization.
- Top Coach for February, April, and May 2023 (8.5 class observations, 0% CSAT overall for Q1, 92% class retention, 70% next-level achievement)
- Successfully helped students in call center admissions through mental training and well-placed onboarding counseling.
- Increased the number of students completing assignments on time by 40% by promoting the use of daily homework and the use of the platform to drive accountability.
- Creation of classes for different levels: https://www.canva.com/design/DAFejlIGbrY/1QaEMvK1SyXRg3jTpf5pkQ/view?utm_content=DAFejlIGbrY&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

English Coach

VOOV Nicaragua

I worked for True Realty (a top real estate agency in Denver) with the following achievements:

- 75% met rate for my appointments, working with both buyers and sellers. 
- Within four months, I had four closings, resulting in 1.2 million dollars in sales and 4% to 6% gross revenue.
- Increased prequalified appointment rate from 5% to 9% by working with different financial institutions depending on income sources.
- Became a Zillow premier agent within 5 months, allowing me to handle inbound buyers while keeping a 5% rating on survey partnerships.
- Training Program for sales agents. This included various stages within a two-week training program that included sales university courses, assessment, daily role plays, and a more structured sales strategy to create contacts based on lead sources.

Sales Development Specialist / Lead Generation

Webhelp OneLink

In charge of evaluating statistical information and reports, analyzing deficiencies for the area and creating strategies to drive improvement. Ensure the group of supervisors under my supervision worked aligned with the actions plans for the LOB. Analyze the client stablished process and provide recommendations to drive higher customer satisfaction. Client management with specific point of contact to build, maintain and improve professional relationships and drive employee satisfaction.

Milestones:
- Cash App Playbook (This consisted of a CANVA that documented all initiatives (with specific instructions, links, and parties involved) so that the rest of the organization could review and implement them in their organizations; it also served as leverage for future leaders to accelerate their learning curve.
- Launched and ramped two customer focused servicing lines of business (Spanish) for a major mobile payment service client, went from 30 to 500 front line agents.
- Excellent operational performance (65% CSAT, 82% QA, 5% Retention) Best site for Q1 compared to Colombia, Mexico and El Salvador.
- Deployment of 75% of our staff to WF@.

Operation Coordinator

Responsible to assist, coach and motivate employees in order to meet quality, efficiency and close rate as a team. Led implementation of new tools working hand to hand with the client to provide feedback and recommendations to ensure a successful launch to operations. Some of these pilots were related to classify type of sales, analyze/interpret as well new call flows to reduce customer churn.

Milestones:
- The Ones award twice which was only given to 5% of Top Performers on the LOB. We had "sales to calls" "sales to offers" performance indicators. Additionally, We also offer additional product such as Complete Connect with a subsidiary cable company where We needed to pitch at the end and transfer the call if eligible.
- Implementation of sales call flows, effective utilization of sales tool like (My Energy Dashboard Plans) to ensure We were meeting targets as a team. (Retention)
- Acting a direct leader on the operation along with other two members and We used to present sales results weekly to our client for our acquisition team.

 Sales Operation Supervisor

Sitel Group

In charge of overseeing a teams of 16 to 18 front line associates, making sure my #1 priority was to ensure a healthy and steady performance driven by engagement and cooperative environment. My main functions as a team leader were but not limited to:

-Developing SMART action plans for tenure associates, execution, follow-up to boost performance.

-Keep track of daily attendance, making sure associates comply with internal company's guidelines.

-Conduct weekly coaching / feedback session with the GROW model.

- Daily performance overview of KPIs (Net Promoter Score, Transfer & Abandon Rates, Average Handle Time and Efficiency Metrics)

-Prepare weekly and month reports to present to Ops Leadership team.

Operation Supervisor

White Shark Media™ en Español

Specialize in developing effective marketing strategies for our clients and help them improve their brand identity. Develop plans to help clients meet their goals through organic and paid advertising, support with image enhancement using internet marketing tools, assist clients with budget estimates for their mid-small businesses and share proposals through various services to ensure a higher ROI.

PPC Strategist

Grupo LAFISE

Tailored attention and advisory to customers on various requests and products/services offered by the bank. Handle Money Transfers, Debit/Credit Card request, Loans, insurance cross selling and assist the branch manager with running daily operation.

Bilingual Customer Service Advisor

Experienced sales development executive who has a track record of success in the BPO and outsourced sectors. Competent in client generation, data analysis, and project management. centered on sourcing tactics, effective problem-solving abilities, staff engagement, and people development. Expired, FSBO, and circle prospecting leads are a specialty of the goal key certified professional real estate adviser.

With more than a year of experience in the SAAS sector, I'm highly motivated and results oriented. adept at establishing and keeping connections with important stakeholders and producing high-quality leads. a track record of consistently beating sales goals and boosting income. My comprehensive knowledge of the SAAS industry and customer requirements makes me a valuable asset for any company trying to increase its sales reach.

My journey over the last 12 months:

Real State: Managing Buyers, Sellers and Zillow Leads for True Realty.

-May 2022: 19 appointments, 9 met, 1 under contract.
-June 2022: 15 appointments, 10 met, 6 prequalified.
-July 2022: 28 appointments, 20 met and 5 closings.
-Agosto 2022: 31 appointments, 22 met, 1 closing, 1 under contract

SAAS: Manage multiple SAAS for different clients:

- January 2023 = 70% Quota attainment // Closed deal $15 K Recurrent revenue.
- February 2023 = 70% Quota attainment // $4 K revenue sales // 26% cancel rate.
- March 2023 = 89% Quota attainment // $5.5 K revenue sales // 15% cancel rate.
- Abril 2023 = 105% Quota attainment // 6K revenue sales // 20% cancel rate.
- May 2023 = 89% Quota attainment // $5K revenue sales // 30% cancel rate.
- June 2023 = 110% Quota attainment // $16K revenue sales // 10% cancel rate.
- July 2023 =114% Quota attainment // $18K revenue sales // 8% cancel rate.

I also perform as a English Instructor for different programs at English for Call Centers. My primary area of interest is to help my students become independent users who can develop thinking abilities beyond memory, I facilitate their learning by teaching them how to interpret, analyze, relate, and turn information into knowledge. 

Skilled in: HubSpot, Sales navigator, Salesforce, SalesLoft, Apollo, Connect & Sale, Dialpad, Google suite, Azana. Want to know about me: 

Click on this link: https://tinyurl.com/Armando-Navas

https://drive.google.com/file/d/1MVeUpUKADe3TNS7KPJsDWnaG--yXq1Ey/view?usp=sharing

https://www.instagram.com/reel/CpA0Y4Iuv8w/?igshid=YmMyMTA2M2Y%3D

https://drive.google.com/file/d/1jty7wcCdPMnDYjl4xXDyeEM0KqRTeQ-m/view

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Stefan Conic

Armando Navas

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