Passionate about leveraging tech & AI for positive change, I specialize in developing innovative solutions to complex problems.

Smriti Mishra

TravelNet Solutions

- Responsible for executing the company’s technology and product vision, including Cybersecurity, DevOps, and Corp IT operations with teams in multiple international locations.
- Scaled and led a 70-person team, implementing strategic and operational planning processes (OKRs, meeting rhythms).
- Improved production up-time SLA from 98% to 99.99% with the target for 5-nines.
- Integrated and streamlined two acquisitions to optimize operational costs by 18% annually.
- Reduced release cycle from multiple days to minutes.
- Key contributor to potential M&A activities to expand total addressable market (TAM) and customer base.
- Championed the adoption of GenAI solutions both in products and day-to-day team operations.
- Led the product and engineering teams to build new Payments, OTA Channel Distribution and booking engine solutions.
- Oversaw Engineering, Product, Compliance, IT, and DevSecOps teams across USA and India.

Chief Product and Technology Officer

BQE Software

Serent Capital major investor in BQE Software Inc.

- Oversaw development of flagship SaaS product and introduced QA automation for large-scale testing.
- Streamlined Agile methodologies and collaborated closely with PM teams to deliver high-quality features on time.
- Spearheaded critical performance improvements in MS SQL Server implementations, resulting in cost savings.
- Led DevOps and CloudOps teams to enhance CI/CD pipelines and production monitoring (Jenkins, SonarQube, New Relic, Logz.io), reduced operational costs by $2M/year with Cloud resource optimization and software license streamlining.
- Cloud migrations to AWS (RDS, Lambda, Spot Instances) to achieve horizontal scalability.
- Led the engineering teams in the implementation of new Payments solution for the flagship product line.
- Led Engineering, DevSecOps, Corp IT, and Compliance teams across USA, Vietnam, India.

Chief Technology Officer

Compeat Restaurant Management Software

Restaurant365 acquired Compeat Inc.

- Initiated development of a next-generation Cloud Platform for the hospitality market using AWS-native resources (OpenCV, ML, AI, Microservices).
- Concept to launch new UI/UX design using latest technology for Web and Mobile, based on customer interviews and PoC
- Managed teams responsible for Data Center and AWS product enhancements.
- Refined Agile/SCRUM processes in Product Management, Development, QA Automation, and DevOps.
- Improved CI/CD automation, AWS hosting, and operational monitoring to achieve 5-nines SLAs.
- Oversaw Product Management, Engineering, Compliance, IT, and DevSecOps teams across USA, Vietnam.

Top Image Systems

Kofax Inc acquired Top Image Systems.

- Led engineering teams in building next-generation document management/imaging solutions on Azure with microservices architecture.
- Introduced Agile/SCRUM practices in Product Management, Development, QA Automation, and DevOps.
- Managed multiple product SDLCs, including mobile apps with iOS/Android support.
- Oversaw SOC-2/PCI-DSS compliance, IT, security, and DevOps for corporate and production environments and managed cross-functional global teams in USA, Israel, Germany, India.

SVP of Engineering

Backed by Forgepoint Capital,  4iQ and Alto Analytic  joined to become Constella Intelligence.

- Hired to stabilize, mature, and grow the software development teams and processes. 
- Led development of a Cybersecurity SaaS product to detect exposed personal data across Open, Deep, and Dark Web.
- Established new processes for PM, Development, QA, DevOps, and IT.
- Opened new offices with state-of-the-art operational security.
- Led large-scale architecture improvements with Apache Tomcat, Neo4J, Elasticsearch, AWS, and Agile/SCRUM methodology.
- Accelerated DevOps automation efforts using Terraform and Puppet Enterprise.
- Oversaw daily operations for Engineering, PM, Security, Support, IT, and DevOps teams across USA and Spain.

EVP of Engineering

XRS Corporation

Vista Equity Partners acquired XRS Corp.

- Built next-generation scalable architecture and a private data center using converged infrastructure solutions.
- Deployed Cassandra for high-volume inbound mobile data collection, with BI and batch processing using Hadoop/Kafka.
- Introduced QA test automation to reduce regression cycles and accelerated DevOps efforts with Puppet.
- Led hardware black box development with advanced data collection capabilities.
- Led the team to build a scalable, fault tolerant platform for Fleet Management software solution. 
- Designed next-generation SaaS architecture on AWS using open-source 3-tier SOA.
- Built cross-location team camaraderie and introduced Agile/SCRUM for product development.
- Directed budgeting, vendor management, and daily operations across global teams in USA, Canada, China, Mexico

VP of Engineering

Riverbed Technology

Riverbed Technologies acquired OPNET Technologies.

- Design and Architect Unified Communication (UC) Management software products for different UC vendors.
- Software Architecture/Development in the  Enterprise UC domain.  
- Designed and implementing highly scalable architecture to support multi-vendor UC Monitoring and Management System using SOA. 
- Implemented Service Layer REST API, Database Modeling, GWT UI.

Director of Engineering, Unified Communications Management

Clarus Systems

OPNET Technologies, Inc. acquired  Clarus Systems.

- Developed highly scalable n-tier J2EE SOA-based enterprise software for VoIP telephone network management.
- Re-architected features for scalability and introduced open-source technology stacks.
- Design and Architecture of the Enterprise product to monitor and manage Unified Communication systems from different vendors.
- Highly scalable and high performance system design using SOA. Developed different Service layers including Data collection, Data Storage, Telephony Protocols.
- Designed efficient Data Model for data persistence in the database.

Chief Software Architect

Carrier iQ

- Developed massively scalable data processing server infrastructure using Hadoop, collecting mobile device metrics.
- Owned server interfaces for data collection, storage, and APIs for data mart retrieval.
- Employed Java, Tomcat, Oracle, Hadoop, JMS, JMX, Spring, and Linux.

Principal Software Engineer

- Built J2EE SOA enterprise software for VoIP telephone management.
- Implemented new database features in PostgreSQL using Hibernate ORM.
- Enhanced multi-threaded telephony testing tools and integrated SNMP for NMS.
- Employed Java, Tomcat, PostgreSQL, JMS, SOAP, XML, JTAPI, Spring, SNMP.

Principal Software Engineer (Clarus Systems)

As a seasoned technology executive with over two decades of experience, I specialize in building and scaling high-performance engineering teams, driving SaaS transformations, and delivering innovative products powered by AI and cloud infrastructure. 

My expertise spans Product Strategies, DevSecOps automation, Business Strategy, Software Compliance, Scalable Architecture and navigating complex M&A transitions. I am passionate about translating business challenges into scalable, secure, and customer-focused technology solutions that drive growth and market differentiation.

Experienced in Product Development in multiple verticals – Fleet Management, Restaurant Management, Project Management, Cybersecurity, FinTech, Hospitality -  with SaaS model in public cloud (AWS, Azure).

I have successfully managed global teams (US, India, Israel, Vietnam, China, Spain, Germany), optimized operational costs, and delivered measurable results, including migrating on-premise SaaS solutions to public cloud infrastructure and introducing GenAI technologies for enhanced customer value. 

I thrive in fast-paced, collaborative environments and excel at aligning technical vision with business goals

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