Helping startups & businesses grow their online presence by up to 400% | Building Clan Coaster | Becoming A Thought: Xchromozone

Ex-founder @ ViaSuccess | Customer Success Roots & Product Lead Mindset

82% of Customer Success Professionals recommend Customer Success as a profession, despite that, a staggering 42% of companies still navigate without a dedicated Customer Success Tool, relying on spreadsheets instead.

This paradox is not lost on us at ViaSuccess, where we're committed to turning the tide.

With ViaSuccess I am on a mission not just to innovate but to inspire. 

My mantra? Stand out, don't just blend in. I quote too much (I mean it because I even got it tattooed) from the Sanskrit symbol "Breathe," a beautiful reminder to do things that come naturally.

My entrepreneurial journey is a tapestry of passion and purpose. From launching Tiska on Wooplr in 2016 to weaving narratives as a freelance copywriter, I've always been driven by a love for creation and connection. ViaSuccess is my latest canvas, where I merge my expertise in SaaS, customer success, and marketing to paint a picture of sustainable growth for companies and their cherished customers.

I founded ViaSuccess to address a gap I saw firsthand: brilliant SaaS teams hindered by patchwork solutions. ViaSuccess is the bridge over that gap, a place where strategy and technology meet to create seamless customer journeys and where customer success teams find their stride, turning users into advocates and churn into a thing of the past.

Beyond business, I am a storyteller, a thinker, and an eternal optimist. Whether through the written word or the solutions I craft, I am all about making connections that matter and stories that resonate. When I'm not deep in strategy sessions or championing customer success, you'll find me exploring the power of digital omnichannel experiences to elevate brands to sensation status.

And if you're ready to see what ViaSuccess can do for you, why not start with our 15-day free trial?
https://viasuccess.io/sign-up/

Here's to making every breath count in business and beyond!

Shivanshi Bhatia

CEO @ Automate AI | Chatbot Builder, LinkedIn Growth Hacker, Product Video Maker | I Help Companies Increase Leads by 50% through Automation & Digital Marketing

I’m a Strategic Business Leader and AI Transformation Executive with over 20 years of experience helping organizations bridge the gap between business strategy and technology execution. My career spans across finance, operations, and digital transformation—where I’ve led multi-million-dollar projects, driven cost optimization, and delivered automation systems that achieved up to 40% cost reduction and 90% time savings.

Today, I lead an AI automation consulting firm that helps small and mid-sized businesses transform how they work—by building intelligent automation, AI-powered agents, and workflow systems that improve scalability, compliance, and performance.

Over the years, I’ve:

Built and deployed 15+ AI-powered automation solutions across finance, HR, operations, and marketing.

Developed enterprise RAG-based multi-agent frameworks that automate complex business data tasks with 95% accuracy.

Designed AI chatbots and voice agents that reduced customer support costs and response times by 60%.

Created automation dashboards and CRM funnels improving ROI by over 300% for clients.

Before founding my AI consultancy, I spent over a decade in leadership roles with Vestas Wind Technology, ITC, and Al Homaizi Industries, managing multi-million-dollar financial operations, project controls, and business strategy across India and the Middle East.

My strength lies in translating complex AI capabilities into real business value—turning buzzwords into measurable impact. Whether it’s AI strategy, digital transformation, or automation architecture, I focus on practical implementation that drives long-term results.

I’m passionate about empowering businesses to leverage AI for sustainable growth, and I believe the future belongs to those who can blend strategic thinking with intelligent technology execution.

Let’s connect if you’re exploring ways to make AI work for your business, not just around it.

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