Helping startups & businesses grow their online presence by up to 400% | Building Clan Coaster | Becoming A Thought: Xchromozone

Ex-founder @ ViaSuccess | Customer Success Roots & Product Lead Mindset

82% of Customer Success Professionals recommend Customer Success as a profession, despite that, a staggering 42% of companies still navigate without a dedicated Customer Success Tool, relying on spreadsheets instead.

This paradox is not lost on us at ViaSuccess, where we're committed to turning the tide.

With ViaSuccess I am on a mission not just to innovate but to inspire. 

My mantra? Stand out, don't just blend in. I quote too much (I mean it because I even got it tattooed) from the Sanskrit symbol "Breathe," a beautiful reminder to do things that come naturally.

My entrepreneurial journey is a tapestry of passion and purpose. From launching Tiska on Wooplr in 2016 to weaving narratives as a freelance copywriter, I've always been driven by a love for creation and connection. ViaSuccess is my latest canvas, where I merge my expertise in SaaS, customer success, and marketing to paint a picture of sustainable growth for companies and their cherished customers.

I founded ViaSuccess to address a gap I saw firsthand: brilliant SaaS teams hindered by patchwork solutions. ViaSuccess is the bridge over that gap, a place where strategy and technology meet to create seamless customer journeys and where customer success teams find their stride, turning users into advocates and churn into a thing of the past.

Beyond business, I am a storyteller, a thinker, and an eternal optimist. Whether through the written word or the solutions I craft, I am all about making connections that matter and stories that resonate. When I'm not deep in strategy sessions or championing customer success, you'll find me exploring the power of digital omnichannel experiences to elevate brands to sensation status.

And if you're ready to see what ViaSuccess can do for you, why not start with our 15-day free trial?
https://viasuccess.io/sign-up/

Here's to making every breath count in business and beyond!

Shivanshi Bhatia

Superdom AI

Co-Founder

Bogar.ai

Founder

LinkedIn Local

Co Host #LinkedInLocalChennai

OneDOT Media Pvt Ltd

SHASS MEDIA WORKS LLP

Partner - Technology & Marketing

Secure Hash Solutions

Managing and running the team for BPO and IT projects

Proprietor

Sulekha.com

Discuss with the Business Heads/Vice President and the Manager in other teams, and understand their requirement and writing requirement and developing the relevant tools with development team.

Technically supporting the product users across the branch via email and phone.
Creating User Manual, Requirement Document, Version Control, Bug Fixs & Product Testing.

Team Leader Product Development

Supporting the Sales team by solving the Client queries & issues via mail and phone regarding their advertisement and package.

both after sales and pre sales service.

Team Leader, Customer Support (US CL)

Lasons India Private Limited

Working for online projects based on website testing, Email and chat support

Responsibilities in Online Website Testing project
1, Interacting with US customers through mails.
2, Testing the online books in various platforms and in various browsers.
3, Error analysis and tabulation of errors.
4, Taking care of CAPA for the feedbacks.
5, Shipping the reports to the customer.
6, Maintaining web report and involving in basic ISO activities.

Responsibilities in E-MAIL and CHAT Support project
1, Providing solutions to the customer's problems (both Technical and Non Technical) 
2, Regular audit of the issues and solutions

Common Responsibilities
1, Preparing Monthly & Weekly reports for project status and billing purpose.
2, Graphical Presentation (Charts using Minitab Application).

Sr. Processor (Team Leader)

In a break to figure out the next move. Open for discussion 🤝

Hi, I'm Hari Kumaran, married to a superwoman, started my career as a Courier Boy turned Product guy and now I'm a Tech Entrepreneur with Digital Marketing Skills, have worked with 200+ clients, and generated over 30 thousand leads.

I blog about digital automation, personal branding, personality development, digital marketing, product development & product management at harikumaran.com

I help people, brands, and companies with their technology development and digital marketing strategies. 

My works are around technology and marketing has helped with the digital transformation of many small and medium businesses in the B2B & B2C space.

If Digital Marketing & Automation inspires you, let’s connect for coffee

taplio

The Battle

Shivanshi Bhatia

Hari Kumaran Raamalingam

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