Ascom Americas

Lead a team responsible for operational workflows, strategic planning, business analytics, and close partnerships with sales, finance, marketing, customer success, product marketing and professional services to increase efficiencies, develop rigorous analytics, develop strategic plans and create growth opportunities.

Initiate and guide transformative projects that improve business visibility and aid growth strategies.

Collaborate with the Head of Sales to refine business analytics, enhancing visibility and forecasting accuracy, achieving a 40% improvement in forecast precision.

Work with senior leadership to pinpoint growth drivers and establish systems, tools, and workflows that more effectively support business operations across the Americas, including a 30% reduction in administrative tasks for teams.

Design a comprehensive enablement program that achieves full participation from all teams.

Senior Director of Operations

The Carpineto Group LLC

Contract Consulting Services, with a focus on healthcare and medical devices, include: 

- Merger and acquisition strategies
- Strategic planning and roadmaps
- Fractional operations for increased operational efficiencies
- Competitive analysis
- Sales operations strategy
- Sales enablement

Founder and Chief Growth Officer

Xperience-U

Contract  Strategic consultant helping bootstrapped company with:

Strategic roadmap development
Operational workflows including better customer onboarding/customer success experience 
Growth and GTM strategy
Account management plan development

Go-to-Market and Strategic Planning Advisor

AposHealth

An FDA-approved medical device startup in the musculoskeletal (MSK) sector. 

Recruited by the CEO for my strategic and operational expertise, as well as my resilient and determined nature, to lead strategic and operational initiatives throughout the company. Additionally, tasked with overseeing go-to-market strategies and growth in the New England region, encompassing sales, business development, and account management.

• Launched a new telehealth service in Massachusetts, boosting revenue by 30% during the pandemic.
• Designed new operational workflows to enhance customer satisfaction.
• Oversaw the implementation of transformative new care models across all markets to increase revenue.
• Achieved a 60% monthly increase in patient sales and market penetration by securing four new client accounts.
• Instituted an incentive program that raised patient volumes from 20 to 75 patients month-over-month.
• Compiled a cross-departmental library of tools and resources for improved data transparency.
• Supervised two clinical and non-clinical staff members.
• Established clinic launch protocols, reducing the go-live time by 25% and accelerating revenue generation.
• Developed a sales enablement program to advance the skills of junior sales team members.

Director Operations, Director New England

Allscripts

An accomplished leader recognized with five internal employee awards for leading sales and marketing tool development, business strategy, and transformative cross-functional initiatives.

• Collaborated with Sales, Product Development, and Marketing to establish the sales process, forecast cadence, sales enablement, and marketing campaign strategies.

• Took charge of the ownership and delivery of sales training on tools, systems, and processes for 200 employees.

• Managed the integration of over ten mergers and acquisitions, encompassing all aspects of change management, training, workflow creation, operational efficiency, and customer success integration.

Key Achievements:

• Created an automated Whitespace application for Sales, Product, and Marketing that identified over $20 million in overlooked pipeline opportunities.

• Implemented a strategic win/loss process that improved RFP success rates by 40%.

• Served as the project manager for a 16-month intensive cross-functional initiative to consolidate two sales systems and processes into one Salesforce.com platform, saving the company over $3 million annually by eliminating redundant tools and processes.

• Formulated a win/loss analysis process to generate data for marketing campaign recommendations, operational spending increases, and sales process modifications.

• Established a quarterly business review process for sales, incorporating customer success feedback, marketing, and leadership insights.

• Enhanced forecast accuracy by 40% through the development of new sales tools and operational efficiencies.

Director Sales Operations

I was recruited to lead the development of new Market Research, Competitive Intelligence, and Product Marketing teams. I was also tasked with overseeing the company-wide strategic planning process, encompassing data analysis, strategic vision and growth, and the voice of sales.

- Established cohesive team processes and culture, and developed a comprehensive library of state-of-the-art market research, interactive data, and competitive intelligence tools that are still utilized today.
- Managed the healthcare analyst relationship program with third-party healthcare analysts, including Gartner and KLAS, to enhance brand recognition in the industry.
- Developed battle cards, win/loss surveys, sales playbooks, and briefing documents for the C-Suite to inform product and strategy decisions, working closely with Marketing, Development, Product Teams, and Sales.

Market Research and Competitive Intelligence Manager

Data-Driven Operations Leader | Digital Healthcare | Strategic Planning | Partnerships | Business Planning And Analysis | Servant Leadership

Passionate leader committed to building and fostering cross-collaboration to enhance operations and strategic planning for the benefit of all.

My focus lies in process improvement, revenue growth, company-wide efficiencies and planning and empowering team members to achieve success.

My experience spans sales, business development, marketing, operations, and strategic planning, providing me with a comprehensive understanding of how each element of the ecosystem works together and separately.

I have a background in healthcare, digital healthcare technology (SaaS), and medical devices, where I lead transformative business initiatives.

I apply my expertise in M&A planning, strategic planning roadmaps, competitive analysis, sales operations strategy, and enablement to bring value to clients, both internally and externally.

My results include:

* Developing a comprehensive enablement plan and revamping the sales and marketing processes and workflows, which led to a 45% improvement in forecasting accuracy.

* Implementing operational workflow changes in marketing, professional services, and sales, saving over 20 hours per week and $500k annually in administrative costs.

* Overseeing the integration of 10 M&A transactions, resulting in annual operational cost savings of over $2M by eliminating redundant processes.

* Introducing a cross-functional tool that identified $20M in overlooked pipeline opportunities.

* Establishing a telehealth care model that increased patient volumes by 30%.

* Creating a sales enablement program that significantly increased revenues at existing client locations.

* Closed 3 new clients contracts and doubled patient volumes in new PT clinics 

My skills include:

Operational Leadership
Business Planning
In-depth knowledge of the Healthcare and Medical Device sectors
Expertise in building Sales/Revenue Operations infrastructure
CRM Implementation
Account Management and Customer Success
M&A management
Project management
Data Analytics/Business Process

I can be reached at sherri.carpineto1@gmail.com

Sherri Carpineto

Don’t work for one company too long. Dont job hop. Don’t be laid off. Don’t have job gaps. Don’t show your gray hairs (yes that’s a thing).  

Don’t ask for remote work or hybrid work and maybe not in-person. At least be willing to work in any part of the world. 

Also only apply online but not easy apply and not on LinkedIn maybe Indeed but company websites.

Network but don’t reach out to recruiters. Maybe hiring managers, but only once a year. 

Write cover letters but complain that they’re useless but also say they’re good. 

ATS isn’t real but it’s also very real.

Oh and forget the green banner on Tuesdays but it’s good on Wednesdays. Or when someone wants to rage bait and get impressions. 

Don’t do projects without pay but also don’t say no because you need a job. 

6 rounds is bad, 5 rounds is borderline, 3.5 rounds is perfect 

This basically sums up the state of job searching these days.

It’s exhausting. Debilitating. Unstable.

And if you’re laid off or looking for a new job, it’s your reality. 

Just never give up on YOU, and control how you show up every day. 

Be a good human

Nothing reminds you that you’re unemployed like Thanksgiving dinner.
The questions.
The side glances.
The “you’ll bounce back” pep talks from someone who’s been at the same job since 2004.

It’s not just the layoff that hurts.
It’s being expected to smile through it.

The truth is, layoffs don’t take holidays.
They follow you to the table.
They sit quietly beside the cranberry sauce.
They echo in every “So what’s next?” from a cousin you haven’t seen in five years.

You don’t need to perform gratitude just because it’s November.
You’re allowed to feel the grief, the fear, the fatigue.

Not everything needs a silver lining.
Not every loss needs to be “a blessing in disguise.”

Sometimes it’s just hard.
And that’s the most honest thing you can bring to the table.

Be a good human

If you are laid off with kids, I’d like to offer help.

If you need some magic and  presents this holiday season we are ready to find ways to support. 

With some wonderful donors (more to come here) and my desire to bring some magic please comment below.

I’ll get to as many as I can.

And if you want to be a helper and donate please comment as well.

Just a gift to LinkedIn community to keep the magic going. We all need it these days. 

No need for embarrassment just pay it forward someday.  We all need to support each other 

Be a good human 

Comment below who we can help and who wants to help. Lists start now. (Can DM too)

PS: I am offering free 15 minute coaching sessions with an emailed plan at the end through the end of the year to those in need — just comment below and I’ll open up as many times as I can in between mom’ing, paid coaching and my busy FT job.  💕

A man commented on my post and told me I’m a “scam” because I coach people in life and careers.

Honestly?
If helping people untangle their burnout, their self-doubt, their Sunday dread, and their “why am I crying in the laundry room again” moments is a scam,  then adulthood is the biggest Ponzi scheme of all time.

You think I’m the threat?
Buddy, have you seen real life?

People are juggling:
	•	jobs that drain them
	•	kids who need something every 4 minutes
	•	aging parents
	•	a sense of purpose that evaporated sometime in 2019
	•	and stress-snacking behind a closed pantry door

But yes.
My 60-minute Zoom calls are apparently the danger.

Meanwhile the internet is like:
Just manifest!
Just be grateful!
Just hustle!
Just take a bubble bath!

Okay, thanks “experts” that fixed absolutely nothing.

Here’s the truth:
People don’t need perfection.
They don’t need toxic positivity.
They don’t need another corporate buzzword.

They need support.
They need direction.
They need someone in their corner when everything feels heavy.
They need a plan, some accountability and to be seen. 

If that makes me a scam?

Then I’m the nicest scammer on LinkedIn.

And at least I’m out here “scamming” people into believing in themselves again.

Be a good human

Here’s the truth no one wants to admit on LinkedIn:

Gratitude isn’t always inspirational.
Sometimes it’s messy, angry, and born from pure survival.

I’m not grateful because “everything happens for a reason.”
(That’s a lie we tell people so they stop talking about their pain.)

I’m grateful because I lived through things I shouldn’t have had to.

The burnout that companies call “a busy season.”
The layoffs that hit people who gave everything.
The pressure to be a perfect parent, perfect employee, perfect human all while running on empty.
The moments I kept working through heartbreak, exhaustion, and fear because life didn’t give me a choice.

I’m not grateful for any of that.
I’m grateful I didn’t let it harden me.
I’m grateful I held onto kindness when the world wasn’t kind back.
I’m grateful I didn’t become bitter, even when I had every reason.

Everyone posts the polished version of gratitude.

Here’s mine:

I’m grateful I didn’t break.
I’m grateful I didn’t quit.
And I’m grateful I don’t pretend the hard parts didn’t happen.

If your gratitude this year feels complicated, uncomfortable, or a little bit angry, 
you’re not alone.

Some of us are saying “thank you”
not because things were easy, 
but because we survived them

Be a good human

Crazy thought here:
You’re allowed to love your job and still count down to Friday like it’s a national holiday.

Both things can be true.
And honestly?
Most weeks… they are.

Be a good human

It’s the holiday season aka the busiest time of year to layoff or fire people. 

Goes to show how humanity is just not a part of the work world for so many. 

So the next time a company says, we’re all family. 

Think if your family would fire you and ruin your holidays (they may ruin your holidays but that’s different!) 

Be a good human

Sometimes you just need to grab what you want and hold on tight… even if others don’t think you should have it..

That’s what Cooper believes anyway. 

We all need a little bit of unapologetic determination and grit in our lives 

Be a good human. Or a good bloodhound.

No alternative text description for this image

If you’re willing to donate to laid off parents who need some presents this holiday season please comment 

If you need help with presents please comment and I’ll get back to you for details 

Thanks for giving starts now 

Be a good human

Anyone else still not used to the time change?

Because every day at 4:58 PM my body politely informs me that we’re done here. 

Shut it down. Bedtime. But…….

 My responsibilities are thinking something else. 

I still have emails, homework help, dinner, laundry, and a sudden existential crisis to handle.

This season is exhausting. But at least we’re all delusional together.

Be a good human

If you post an open to work post PLEASE make sure it’s set to allow everyone to comment not just connections. 

I see so many who have it set to connections only (I have done this accidentally) and it can greatly limit your reach.

Oh and use that Open to Work post to let yourself shine. Don’t waste time and space on your previous company 

S - share what you’ve done 

H - Highlight the impact you’ve made with metrics 

I - Invite others to connect and network with you 

N Niche down instead of saying open to anything and everything 

E - Elaborate on what you want, who you are, and why you matter 

SHINE 

Be a good human

Somewhere along the way, women were told that ambition expires once you have kids.

That choosing flexibility means you don’t care about growth.
That wanting a bigger career makes you selfish.
And wanting a slower season makes you “unmotivated.”

I reject all of it.

Working moms are allowed to want more.
More leadership.
More money.
More time.
More joy.
More balance.
More purpose.
More flexibility.
More LIFE.

You’re allowed to want a promotion.
You’re allowed to want to be home for dinner.
You’re allowed to want to build something of your own.
You’re allowed to dream of a different path entirely.

You’re allowed to want BOTH stability and excitement.
Both rest and ambition.
Both motherhood and career growth.

It doesn’t make you less committed.
It doesn’t make you unrealistic.
It doesn’t make you ungrateful.

It makes you honest.

I wish more women heard this:
Wanting more doesn’t mean you’re failing where you are. It means you’re growing.

And we deserve workplaces and lives that let us grow without guilt.

The Good Human Project
“Coaching with a Conscience”

Be a good human

MyHireRoads.com

Mentoring GWU Students by reviewing and revising their resumes as well as identifying career directions based on their skill sets.  Set up mentoring program for GWU Milken Institute School of Public Health utilizing Smartsheet as a project management tool.  I was able to work with the students to have 39 first year students matched up with 57 alumni members who were seasoned executives in their field.   The program was hugely successful and now I am merging the on line program with the residency program to set them up with mentors which encompasses over 150 students each year.

Creator of affordable resumes, LinkedIn Profiles with coaching, mentoring services for students as well as Senior individuals reentering the job market after being laid off or re engineered.

Business Development - Work with local Medicare eligible individuals to interpret their benefits as well as assist them in obtaining the correct benefits
Owner of MyHireRoads.com

SPECIALTIES: Healthcare Business Developer, Healthcare Analytics, Project Manager, Smartsheet, Compliance Expert, Market Strategist, Team Manager, Team Builder, Team Leadership, Executive Leader, Motivational Leader, Conference Speaker, Medical Coding Consultant, ICD-10 Coding, CPT Coding, Life Coach, Research Marketing, Experienced in Utilizing Social Media, Strategy Trainer, Extensive background in handling and managing client relationships, strong book of high profile business investors. Great Time management skills. Expert Researcher to formulate impacting presentations.

Owner of MyHireRoads.com Business | Resume Writing| Career Coaching|Mentor

Diopsys

At Diopsys, I collaborated with the President and CEO of the company to file patents and conduct clinical trials that generated revenue of up to $60 million each year.  I contributed to the commercialization of a breakthrough technology to screen for visual and hearing disorders in infants and preschool children. I additionally worked with New York legislators in Albany, NY to establish a vision-screening bill which authorized reimbursement
Key Contributions:
    - Co-authored the business plan for Diopsys, Inc, named "Most Successful Startup Company" at the New Jersey  New Venture Conference in 2001.

SPECIALTIES: Healthcare Business Developer, Healthcare Analytics, Project Manager, Smartsheet, Compliance Expert, Market Strategist, Team Manager, Team Builder, Team Leadership, Executive Leader, Motivational Leader, Conference Speaker, Medical Coding Consultant, ICD-10 Coding, CPT Coding, Life Coach, Research Marketing, Experienced in Utilizing Social Media, Strategy Trainer, Extensive background in handling and managing client relationships, strong book of high profile business investors. Great Time management skills. Expert Researcher to formulate impacting presentations.

Vice President Of Business Development and Insurance Compliance

Optum

As Senior Director of Healthcare Economics for this top 5 Fortune 500 Company, I recommended refinements for claims centric rules, provider centric flags and predictive modeling associated with the detection of suspected fraud abuse and waste. I additionally contributed ideas for external clients, including Harvard Health, Kaiser, Ameriben and Health Plus. I provided direction to 8 telecommuters and 10 offshore employees, led weekly meetings with 40 employees and collaborated with UHC Legal team to secure compliance through policy research.

Key Contributions:
  - Developed. established and curated a triage process resulting in the identification of 128 new fraudulent schemes.
  - Investigated Medicaid Mills in Brooklyn, Florida and other key targeted areas in the country. 
  - Identified and targeted fraudulent Medicare activity in Florida, New York where doctors where performing upcoding, unbundling  and double billing schemes such as DME abuse uncovering $26 million is savings in a single year.

Senior Healthcare Economics Director

Cigna

I managed all substantial hospital systems and individual providers in the tri-metro area, including New York, New Jersey and Connecticut.  My primary responsibilites were negotiating and overseeing proposed contracts and managing a staff of provider representatives.

Key Contributions:
  - Contracted Key Provder physician groups in the New York and New Jersey areas, acquiring more than 1,000 new phsyicians for the network.
  - Led a group of individuals to reorganize the department's overall effectiveness and productivity, resulting in a centralized data collection to compile reports in a timelier manner.

Manager of Provider Relations

MultiPlan

Analyzed and linked fee schedules, linking them to appropriate Multiplan fee schedules to ensure proper client claim payments.  I also contracted in the greater New York aread IPA's and PHO providers associatd with the major hospital networks.
  -- Mediated 27 plus hospital and large group contracts within a single year, resulting in substantial rate improvements, inflation protection and obtaining greater outpatient rates.
  -- Unified an upstate plan, including more than 2,500 Physicians.

SPECIALTIES: Healthcare Business Developer, Healthcare Analytics, Project Manager, Smartsheet, Compliance Expert, Market Strategist, Team Manager, Team Builder, Team Leadership, Executive Leader, Motivational Leader, Conference Speaker, Medical Coding Consultant, ICD-10 Coding, CPT Coding, Life Coach, Research Marketing, Experienced in Utilizing Social Media, Strategy Trainer, Extensive background in handling and managing client relationships, strong book of high profile business investors. Great Time management skills. Expert Researcher to formulate impacting presentations.

Director of Contracting

Founder of MyHireRoads | Healthcare Career Crafter | Resume Writer | LinkedIn Optimization Coach | Zoom Mock Interviewing Trainer | Career Readiness | KateFasanella12@gmail.com

It took years to establish myself as a dynamic, influential healthcare leader. My career path has evolved from the C-suite to starting my own company. As a trailblazer for women in healthcare administration. I am proud to be an alumna of the George Washington Milken Institute of Public Health and honored to showcase my impactful work and mentorship.

As a Connecticut native, I grew up in an academic family where education was emphasized to fulfill your career aspirations. I am now the founder of 2 companies: Elite Healthcare & Executive Virtual Assistant Service and MyHireRoads. Elite Healthcare & Executive Virtual Assistant is a service that provides virtual assistants to help people better streamline their business. MyHireRoads is a career development company that supplies resumes, LinkedIn profile optimization, mock interview coaching, and more. 

Before this career milestone, I  excelled in specialties of healthcare analytics, project management, and team leadership as the former COO of one of the largest multispecialty groups in the Northeast, which Optum acquired. I know the value of women's leadership in healthcare. I believe including female voices will help the industry diversify its problem-solving capabilities. As a mother of two, I appreciate the multitasking mastery of women who will continue to serve the future of healthcare.

My advice to current students or recent grads is the following: 

Go boldly through your their career, "Don't let your defeats cripple you. Let them make you stronger." I encourage students to push through shortcomings by learning from them. "Go with your gut!" They are life lessons whether good are bad are tools to learn from and are invaluable. They will help guide your career choices.




Contact: KateFasanella12@gmail.com or go directly to my Website - MyHireRoads. com.

Aside from work, I enjoy horseback riding (jumper), golfing, snow skiing, and traveling to new places worldwide.

SPECIALTIES: Healthcare Business Developer, Healthcare Analytics, Project Manager, Smartsheet, Compliance Expert, Market Strategist, Team Manager, Team Builder, Team Leadership, Executive Leader, Motivational Leader, Conference Speaker, (SME) Medical Coding Consultant, ICD-10 Coding, CPT Coding, Life Coach, Experience SAS user, Skilled Healthcare Fraud investigator. C-Suite Executive who did fundraising for a successful start-up company.   Hospital and Provider Contractor. Skilled in Microsoft Office Suite, Excel, and other business skills such as QuickBooks.

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The Battle

Sherri Carpineto

Katherine Fasanella, MHA, BA

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The Battle

Sherri Carpineto

Katherine Fasanella, MHA, BA

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Sherri Carpineto's LinkedIn Performance

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