Mt. Bachelor

Senior Human Resources Manager

HR Manager

Shelley Kay Coaching, LLC

Career & leadership coaching specializing in changing the way women work, so they can expand their leadership and maximize their impact — without burning out.

Career & Leadership Coach

Google

People Consultant (HR Business Partner)

PepsiCo

Associate Manager Human Resources - Global Supply/Global Operations

Senior Human Resources Representative - Global Supply

GE Capital

- Provide full function HR Generalist support for Treasury IT and Finance client groups of ~300	
- Partner with the internal staffing organization to develop a candidate pipeline and extend offers, including filling 20+ open roles in 6 month period
- Execute workforce restructurings to adapt to new company strategy
- Brought new leaders up to speed and owned engagement plan during functional transformation 
- Drive HR processes, annual HR review (People Review), organizational effectiveness and performance management
- Partner with management and compensation team to define salary and bonus planning

Human Resources Generalist – Treasury

- Led program operations for global population of 125 employees
- Managed $14 MM program budget, liaising closely with FP&A
- Planned 3 global training conferences for 100+ attendees and managed $500k event budget
- Interviewed, tracked, and managed communications for Summer Associate and Full-time candidates filling 57 positions over 2 years 
- Served as Summer Associate program leader for 13 interns including managing the on boarding, exit, and performance management processes
- Served as interim CLP Leader over four months managing 65 program members, rotation placement, off program placement, performance management, and the talent review process

ECLP and CLS Program Operations Manager

- Completed four, six month rotations providing diverse experiences in FP&A, Pricing, Controllership, Regulatory Reporting, and Human Resources
- Exposure to a variety of GE Capital’s businesses and financial products through roles across GE Equity, GE Commercial Bank, Healthcare Financial Services, and GE Capital HQ
- Completed coursework led by GE Finance professionals in business strategy, business operations, financial management, and Controllership

Financial Management Program

Carlson Companies

Intern

Shelley Kay

I am a self-motivated . detail-oriented indivdual with strong communication skills, able to establish priorities. handle multiple projects  and perform well under pressure. I am a quick leamer and effective problem-solver, willing and eager to leam new aspects within the field with a hands-on approach. I am a team player, able to work independently under limited supervision. I take pride in conducting each and every investigation, going above and beyond to uncover all aspects of the investigation at hand as reflected in my Final Report of Investigation.  I am known to specialize in complex claim investigations within the five boroughs of NYC as well as Northern and Central NJ.  Since these have tended to be my territories I am more then familiar with the locations within the aforementioned territories plus other territories within the Tri-State Area.  Additionally I have extensive experience conducting Surveillance Investigations via mobile, on foot, stationary. Extensive knowledge conducting covert investigations utilizing various investigative tools and techniques such as hidden video which has resulted in the requesting Claims Analysts cutting off benefits as well as referring to State AJ for prosecution.  Samples of my Investigative Final Work Product as well as References are available upon request.

Claims Investigator

Insurance Investigator

Chartis

Mitigant Investigations Group LLC

Informa Investigations

Senior Investigator

York Claims Service Inc

Argus Investigations

Security Investigator

ICS Merrill

Surveillance Investigator

Extensive experience in insurance -related investigations, worked 1000’s of Insurance related Investigations including but not limited to in-depth complex investigations within all boroughs of NYC along with State of NJ, PA and NY.  Additionally, I covered every single line and worked each investigation under GL, P&C, WC, LTD, Suicide Jumpers, Personal Lines, Construction, Fatalities, Emergency Investigations response asap required along with court house document searches, archive searches, scene investigations.  

Conducted covert investigations to include surveillance (stationary, mobile, on foot, NYC subway system, two-man surveillance, covert AC’s, hidden video camera many of which my final investigative findings resulted in prosecution via AG’s office.

Highly motivated, independent as well as team player with over 20 years of extensive knowledge of conducting all types of database searches to include but not limited to in-house searches, full internet searches which resulted in the best possible outcome upon conclusion of my investigation in which all pieces of evidence provided to the requesting Claims Specialist to pursue all my developments found over each and every investigation I have conducted.  

I have dealings with various city, state, federal agencies as well as multitude of additional resources to ensure every single aspect of a investigation I handle goes above and beyond the requesting Client’s expectations to ensure every possible lead has been found, addressed and uncovered. 

I take pride in my investigations and final work product and will always go above and beyond as my prior investigative reporting would without a doubt would document such. 

Highly motivated, multitasking, proficient in all systems pertaining to insurance related claims to include fraud related claims as well, since this has become my specialty due to the nature of my talent to interview claimants, insureds, TPA, Law Enforcement, along with an array of other persons developed over my in-depth investigations.

I have references, past work products to address all of the aforementioned details.

This is the most rewarding career path I have been a part of as uncovering aspects of every single detail on each investigation is what I truly in awe of in this great line of work.  

My work product and additional info is the evidence which will ensure you that I am capable of being a great asset to your organization.

Hilary H.

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The Battle

Shelley Kay

Hilary H.

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