Shawn Freeman

Technology Coach & Founder | Proven technology leadership to help you grow a profitable future proof business.

You’re not just running an MSP. You’re building something bigger. 

But right now, it feels like you’re stuck working in the business instead of leading it.

You’re juggling too many roles, managing clients, fixing daily issues, and trying to grow your monthly recurring revenue. The competition is fierce, and figuring out how to break through feels overwhelming.

I get it because I’ve been exactly where you are.

In 2011, I founded my own MSP. It started small, with all the typical struggles. Feeling trapped in the day-to-day grind, pricing uncertainty, struggling to delegate effectively, and the constant stress of finding quality clients. But through relentless refinement of systems, positioning, and leadership strategies, I scaled that MSP to seven figures. In 2020, I successfully exited with a high-value acquisition.

Now, as the founder of Impactful MSP, I help ambitious MSP owners like you achieve sustainable, long-term growth, without burning out or getting lost in the weeds.

👉 Here’s the truth:
Your technical skills aren’t the problem. The real challenge is building a business that runs profitably, consistently, and without you trapped in the day-to-day grind.

You don’t need random tactics or one-size-fits-all frameworks.

You need proven strategies, clarity, and the right mentorship to:
✅ Define a mission, vision, and core values that guide every decision you make.
✅ Scale your MRR fast with systems that work, no fluff.
✅ Stand out in a crowded MSP space with a unique differentiator.
✅ Attract and retain high-value clients who pay what you're worth.
✅ Simplify operations so you stop being the bottleneck.

You know you're capable of more, but you're unsure of the next step.

That's why you need me:
I've lived the MSP journey. I’ve felt the stress of unpredictable revenue, tough client churn, competing in a saturated market, and the struggle to lead while overwhelmed. But I also cracked the code to breaking through, and I’ve helped MSPs scale to seven figures and beyond using my coaching methods.

My clients have:
→ Increased MRR by 25%+ within months.
→ Closed larger, more profitable deals with ideal clients.
→ Built scalable systems that run without micromanagement.

This isn’t theory. It’s battle-tested strategy from someone who’s been in the trenches.

If you're serious about becoming the go-to MSP in your market and ready for predictable, scalable growth, send me a DM with the word 'IMPACT' and let’s talk about your next level.

No fluff. No hype. No BS. Just results.

Vice President - Alberta

MatchPace

MatchPace helps organizations optimize their pace by structuring the workday to maximize focus, drive towards effectiveness and outcomes, and make the most of the power of the human brain and other productivity tools - with the goal of helping you achieve your objectives, retain your talented team, and give everyone back more of their most valuable resource: their time.

Principal

CSRA Inc

Every day CSRA makes a difference in how the government serves our country and our citizens. We are inspired by the important missions of our customers and we believe that by working together we can deliver exceptional next-generation IT solutions and professional services to enable the safety, security, health and well-being of our nation.

At CSRA I have been part of the team responsible for strategic planning for CSRA's Naval Warfare Directorate business development program. I have provided program management and budgeting oversight to four programs with a total annual budget over $50M.

Program Manager, Principal Leader

Toffler Associates

Toffler Associates® advises CEOs and senior executives in the private and public sector. We help organizations create their future. Our work has focused on understanding the forces driving change, developing customer-tailored strategies for success, and working with clients to implement those strategies. Toffler Associates® was founded and is led by Alvin and Heidi Toffler, whose works include Revolutionary Wealth, Future Shock, The Third Wave, and War and Anti-War.

At Toffler Associates, I provided executive advisory services to organizations experiencing significant changes in their current or projected operational environment. Clients included senior executives within the Department of Defense, the Intelligence Community, and commercial firms. I was responsible for leading teams through client engagements, from bid through execution, help our clients build their future.

Consultant

Defense Intelligence Agency

Intelligence Officer

National Security Studies

Assisted in the preparation and execution of National Security Personnel Executive Leadership and Management courses designed for Department of Defense Senior Executive Service members.

Graduate Assistant

State Representative Jerry Birmelin

Primary staff member responsible for office public relations.

Legislative Assistant

Organizations provide real solutions to today’s greatest challenges – but we can only accomplish those goals when organizations enable their employees to contribute the best of their energy and efforts in the workplace - by operating at a healthy, sustainable pace. 

Learn how we can help you find the right pace for your organization. Visit www.matchpace.net.

taplio

The Battle

Shawn Freeman

Elizabeth Knox

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?