Virtual Assistant

SKYIN

This role revolves around ensuring an exceptional experience for the clients.

1. Client experience and satisfaction
Collecting and analyzing client feedback to improve experiences
Overseeing the entire customer journey

2. Itinerary and trip coordination
Curating unique customized itineraries
Keeping itineraries updated with seasonal activities and cultural experiences

3. Crisis and issue management
Ensuring client safety and managing any incidents that arise
Addressing last-minute travel emergencies

Manager of Client Relations

Romel

•	Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
•	Provided direct customer support to internal and external customers.
•	Responded to customer requests for products, services, and company information.
•	Recommended products to customers, thoroughly explaining details.
•	Clarified customer issues and determining the root cause of problems to resolve product or service complaints.
•	Collected and analyzed customer information to prepare product or service reports.
•	Answered product and service questions, suggesting other offerings to attract potential customers.
•	Updated account information to maintain customer records.
•	Answered customer telephone calls promptly to avoid on-hold wait times.
•	Processed customer adjustments to maintain financial accounts.
•	Offered customer advice and assistance, paying attention to particular needs or wants.

Customer Service Sales Specialist

Yusudi

•	Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
•	Carried out day-to-day duties accurately and efficiently.
•	Maintained energy and enthusiasm in fast-paced environment.
•	Improved operations through consistent hard work and dedication.
•	Participated in team-building activities to enhance working relationships.
•	Delivered services to customer locations within specific timeframes.

Business Development Specialist

Mountain Water

•	Developed and delivered engaging sales presentations to convey product benefits.
•	Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
•	Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
•	Increased sales by offering advice on purchases and promoting additional products.
•	Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
•	Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
•	Automated contact management system, resulting in better client organization and goal alignment.

Sales Representative

St. Mary's Mission Hospital

•	Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
•	Developed and strengthened supplier relationships.
•	Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits.

Procurement Officer

Kenya Broadcasting Corporation (KBC)

•	Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
•	Maintained current understanding of pricing structures, market conditions and trends in industry.
•	Evaluated internal needs and developed plans for maintaining optimal supply levels.

Procurement Officer Internship

Virtual Assistant | I strategically help FOUNDERS craft solutions, manage distractions, and focus on their core tasks | Your endless to-do list got you down? Send a DM now.

I’ve been an Executive Virtual Assistant for a while now, and recently, I niched down. 

To support travel entrepreneurs and business owners 

(DMC founders, tour operators, Travel managers, etc...) 

Many are overwhelmed with the constant juggling of: 

- Back-end admin & operations
- Cross-border communication
- Delayed supplier responses, and 
- The pressure to stay visible online.

As an Executive VA, 

I step in to handle the details that keep your business running while you focus on growth and delivering unforgettable experiences.

I help you:

- Organize bookings & client documents

- Build itineraries tailored for each client 

- Respond to leads and manage emails while you sleep

- Repurpose testimonials, manage social media, and keep your brand active

- Set up systems that simplify your daily workflow

And if you run a travel business that promotes Kenya as a destination, 

That's a plus because I’m based right here. 

I understand the culture, suppliers, travel landscape, and most importantly, the expectations of your travelers.

I can be your "on-ground person." 

- Coordinating with your Kenya-based vendors
- Ensuring smooth experiences for your clients 
- Giving you peace of mind knowing someone you trust is right where the action happens & your clients are in safe hands. 

I’m here to make your work lighter, smoother, and more impactful

Whether you're planning safaris, multi-country trips, or cultural immersions.🌍

With experience from a Destination Management Company- SKYIN 

I’ve built a strong foundation in client relations, customer service, and itinerary coordination

All contributing to smooth operations and happy clients.

If you're ready to delegate the chaos and lighten your load, 

Send me a DM or book a CALL. 

Let's talk about your business and how I can support you.

Sharon Muyoka

Kicklo

Title: Brand Ambassador at Kicklo

Description:
As a Brand Ambassador at Kicklo, I have the privilege of embodying the essence and values of our brand while connecting with our audience on various platforms. In this dynamic role, I serve as the face and voice of Kicklo, representing our vision, products, and culture with authenticity and enthusiasm.

My responsibilities extend to fostering meaningful relationships with customers, influencers, and partners, ensuring that our brand message resonates effectively. Through engaging content creation, strategic outreach initiatives, and participation in events, I actively contribute to the expansion and recognition of Kicklo within our target market.

Moreover, I collaborate closely with the marketing and sales teams to gather valuable insights, refine our messaging, and identify opportunities for growth and improvement. By staying attuned to industry trends and consumer preferences, I play a pivotal role in shaping Kicklo's reputation as a trusted and innovative brand.

In essence, my role as a Brand Ambassador at Kicklo is not just about promoting products; it's about building connections, fostering loyalty, and driving meaningful engagement that reflects the essence of our brand. I am dedicated to upholding Kicklo's values of quality, authenticity, and customer satisfaction, ensuring that every interaction leaves a lasting and positive impression on our audience.

Brand Ambassador

Social Saturday Squad

Social Saturday Squad is a global networking community on LinkedIn built by and for professionals looking to expand their network. Membership involves participating in weekly networking events on LinkedIn.

🌟 HOW CAN I JOIN THE PARTY?
Look for the post on Victoria 🥳's page every Saturday at 9AM EST or use the hash tag - #socialsaturday or #socialsaturdaysquad. All you have to do is comment, engage, and connect! 🚀

🌟 WHO ARE THE #SOCIALSATURDAYSQUAD?
Anyone who comments in any of the connect-a-thons is a member of the community. This community is open to everyone, from everywhere. It is free - forever.

🌟 WHY SHOULD I JOIN?
If you want to increase your network, meet new people, and learn new things from each other - you should definitely join!

Lead Generation

Shopenzer, Inc.

Title: Brand Ambassador at Shopenzer (Remote)

As a Brand Ambassador at Shopenzer, I am passionately dedicated to representing our brand values and fostering meaningful connections with our audience. In this remote role, I embody the essence of Shopenzer, effectively communicating our vision, mission, and unique offerings to a diverse online community.

My primary responsibility revolves around building brand awareness and engagement across various digital platforms. Through strategic content creation, compelling storytelling, and engaging interactions, I strive to capture the attention and interest of our target demographic. By leveraging my expertise in social media management, I curate engaging posts, initiate conversations, and cultivate relationships with our followers, fostering a sense of community and loyalty to the Shopenzer brand.

Furthermore, I collaborate closely with our marketing and creative teams to develop innovative campaigns and initiatives that resonate with our audience and drive brand affinity. By staying abreast of industry trends and consumer preferences, I continuously refine our messaging and strategies to ensure maximum impact and relevance in the ever-evolving digital landscape.

As a remote Brand Ambassador, I thrive in a dynamic and fast-paced environment, where adaptability, creativity, and authenticity are paramount. Through my unwavering dedication and enthusiasm for the Shopenzer brand, I am committed to elevating our presence and fostering meaningful connections with our audience, one interaction at a time.

HONDA MANUFACTURING NIGERIA LIMITED

As a Warehouse Assistant at Honda Manufacturing Nigeria Ltd, I play a pivotal role in ensuring the smooth and efficient operations of our warehouse facility. My responsibilities encompass a wide range of tasks aimed at maintaining organized inventory systems, optimizing logistical processes, and contributing to the overall success of the company.

In this dynamic role, I am entrusted with various duties including receiving incoming shipments, inspecting and verifying the accuracy of goods received, and meticulously documenting inventory levels. I am adept at utilizing inventory management software and systems to track stock movements, monitor inventory levels, and generate detailed reports for management review.

Additionally, I am responsible for safely storing products, organizing the warehouse space for maximum efficiency, and implementing best practices for inventory control and stock rotation. With a keen attention to detail, I ensure that all products are properly labeled, stored, and easily accessible for retrieval when needed.

Collaboration is key in our fast-paced environment, and I work closely with cross-functional teams including procurement, logistics, and production to fulfill orders accurately and on time. Whether it's picking and packing orders, coordinating shipments, or conducting periodic inventory audits, I am committed to upholding the highest standards of accuracy and reliability in all warehouse operations.

My role as a Warehouse Assistant at Honda Manufacturing Nigeria Ltd demands strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. I take pride in contributing to the efficiency and success of our warehouse operations, supporting the company's commitment to excellence and customer satisfaction.

Warehouse Assistant

creatifiitydesign

As the Social Media Manager at Creatifiity, I spearheaded our digital presence, leveraging the power of social platforms to engage with our audience and drive brand awareness. In this dynamic role, I curated compelling content strategies tailored to each platform, ensuring that Creatifiity's unique voice resonated authentically with our followers.

My responsibilities encompassed crafting and executing comprehensive social media campaigns, meticulously analyzing performance metrics to optimize our reach and engagement. By staying abreast of industry trends and algorithm changes, I continuously refined our approach to maximize impact and stay ahead in the competitive digital landscape.

Collaborating closely with cross-functional teams, I fostered partnerships and influencer relationships to amplify our message and extend our reach to new audiences. Additionally, I monitored and managed our online reputation, promptly addressing inquiries, feedback, and concerns to maintain a positive brand image.

Through innovative strategies and data-driven insights, I drove measurable results, elevating Creatifiity's online presence and fostering meaningful connections with our community. It was a privilege to contribute to the growth and success of Creatifiity through strategic social media management.

Social Media Manager

THE PRIORITY ALUMINIUM LTD

As an Office Assistant at Priority Aluminum Nigeria Ltd., I play a pivotal role in ensuring the smooth and efficient operation of the office environment. 

In this dynamic position, I am responsible for a variety of tasks aimed at supporting the administrative needs of the company. This includes managing incoming and outgoing correspondence, maintaining office supplies and equipment, and coordinating schedules and appointments for team members.

My role also involves assisting with basic accounting tasks such as invoicing, expense tracking, and reconciling accounts, contributing to the financial stability and organization of the company.

Furthermore, I actively engage in facilitating communication among team members and departments, fostering a collaborative and cohesive work environment. Whether it's assisting with organizing meetings, preparing documents, or providing general administrative support, I am committed to ensuring that operations run smoothly and efficiently.

Through my role as Office Assistant, I embody professionalism, attention to detail, and strong organizational skills, contributing to the overall success and productivity of Priority Aluminum Nigeria Ltd.

office Assistance

ID COMPUTER INSTITUTE

As a Graphic Designer at ID COMPUTER INSTITUTE, I played a pivotal role in shaping the visual identity and communication strategies of the institute. Collaborating closely with the marketing and educational teams, I utilized my creative expertise to produce compelling graphics and designs that effectively conveyed the institute's message and values.

In this dynamic role, I was responsible for conceptualizing and creating a wide range of marketing materials, including brochures, posters, flyers, digital advertisements, and social media content. Each design was meticulously crafted to engage our target audience and reflect the innovative and progressive nature of our educational offerings.

Moreover, I ensured consistency in branding across all platforms, maintaining adherence to brand guidelines while also infusing fresh ideas to keep our visual presence relevant and impactful. Through constant exploration of design trends and technologies, I strived to elevate the quality and effectiveness of our visual assets, ultimately contributing to increased brand awareness and student engagement.

Beyond design execution, I actively participated in brainstorming sessions, offering insights and creative solutions to address various marketing challenges and initiatives. My ability to translate concepts into visually compelling designs played a key role in enhancing the institute's competitive edge and fostering a positive brand perception within the community.

Overall, my tenure as a Graphic Designer at ID COMPUTER INSTITUTE allowed me to blend my passion for design with my commitment to education, contributing to the institute's mission of empowering individuals through technology and knowledge.

Computer Graphic Designer

Feeling overwhelmed by admin, branding, and business setup tasks? Let’s fix that.

You’re juggling everything , replying to emails, designing logos, managing social media, trying to register your business… all while trying to show up like a pro.

 The truth? You don’t have to do it all.

Behind every thriving coach or founder is a reliable support system , someone who handles the backend, so they can focus on vision and growth.

Meet Sarah.

She was overwhelmed. Her brand lacked structure, her UK business registration was delayed, and her inbox had over 400 unread messages.

I stepped in and:

✅ Cleaned her inbox
✅ Created a branded content calendar
✅ Registered her UK business
✅ Rebuilt her brand identity
✅ Optimized her Google Business Profile

Today? She’s signing deals and scaling  while I run the backend like clockwork.

How I Can Help You Too:

As your Executive Virtual Assistant, Brand Ambassador, and Travel Consultant, I’ll help you reclaim your time and show up like the pro you are.

✅ Simplify your admin – Email, scheduling, data entry
✅ Social media – Strategy, content creation & engagement
✅ Branding – Logo, brand identity & online visibility
✅ Business registration – Nigeria, UK, USA
✅ Account opening – Corporate setups with ease
✅ GMB optimization – Get found by local clients
✅ Brand representation – Show up consistently, professionally
✅ Travel support – Visa processing, hotel reservation, and flight booking

Let’s help you reclaim your time.

📩 DM me here or click the link below to check out my services and book a consultation:

🔗 https://bit.ly/DelegateWin

taplio

The Battle

Sharon Muyoka

Emmanuel Adelani🌿

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