As the Marketing Assistant Manager at TOYOTA Iraq, I draw on over 7 years of experience across telecommunications, fintech, real estate investment, FMCG, and now the automotive industry. My multifaceted background equips me to drive growth, foster strong customer relationships, and lead innovative marketing strategies. Passionate about inspiring others and making a positive impact, I aim to create opportunities and elevate the Toyota brand in the Iraqi market.

Hesham Shakarchi

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

Programme Component Manager

Financial System and Insurance Advisor

1. Logistical Support to Project Activities
The Administration officer arranges trainings, events, meetings, delegation tours and travels
logistically. This includes e.g. booking of venues, transportation tickets, translators and
equipment, invitation of participants etc. The position holder ensures the timely availability of
all items and their quality according to GIZ standards.
2. Coordination
The Administrative Officer:
 Ensures that information is exchanged between project/programme staff, partners
and other institutions.
Prepares and organizes internal meetings.
3. Contracting
The Administration Officer prepares contract requests and ensures the availability of all
necessary documents according to GIZ quality procedures. Contracting also includes the
processing, follow-up, tracking, and registration of contracts in GIZ online systems. This task
entails training to staff members and sincere quality control.
3. Project Administration
The Administration officer procures items for the project according to GIZ rules and
regulations, keeps track of inventory, supports the GIZ HR department on behalf of the
projects, informs about new and existing administration rules, creates and upholds internal
project administration procedures, arranges travels and appointments in cooperation with the
office manager, handles administrative demands from the respective Iraqi administration
offices, and supports the projects in all other administrative matters.
4. Other duties/additional tasks
The position holder will support the project with translation duties and any additional tasks of
non-technical nature if deemed necessary.

Administrative Specialist

Confidential 

Provide Human Resource administrative support for Baghdad office and all business within.
 Ensure the Baghdad business(s) adheres effectively to local employment legislation and
identify any variance.
 Utilise the HRMS system to manage and control the personnel requirements and provide reports and
queries to assist in the daily HR administration functions.
 Maintain HRMS by entering information in a timely manner
 Manage all leave requests leave data and actions as required.
 Support the training and development of employees.
 Apply the Approved HR policies and procedures to all HR activity
 Answer staff inquiries related to Leaves, payroll, and other administrative issues where appropriate.
 Assists other members of HR staff in resolving HR issues arising.
 Ensures that all queries form the Baghdad government related to HR issues are answered.
 Responsible for all recruitment in the branch and logistics for Interviewing candidates
 Provides various regular and ad hoc Management reports.
 Administer the departure and on boarding of employees into the Group.
 Implements and follows all safety, fire health and environmental policies of the Company at all times.
 Be ready to undertake similar or related duties as and when required.

UN Women

Administrative Assistant

Relief International

•	maintaining employee files and the HR filing system and Keeps employee records up-to-date by processing employee status changes in a timely manner
•	Drafting Contracts and Offers for new joiners.
•	Working on Recruitment as below:
o	Scheduling interviews and test in case of peaks of recruitment
o	Conducting Interviews 
o	Participates in the reference check process
o	Register newcomers at orientation system.
•	Runs background checks following the RI established system Assists employees with any claim issues or concerns
•	Preparing Training materials as needs and deliver them to the employees as per HR Manager instructions 
•	Support the HR Manager with translation of HR related documents
•	Preparing Monthly Payroll 
•	Submits employee data reports by assembling, preparing, and analyzing data upon needs.
•	Maintain data base for all employees' information and participate in Audits ,
•	Performs other related duties and responsibilities as directed by the supervisor.

Iraq HR Assistant

Infinity Telecommunications

 IT Telecom Helpdesk: Assist customers with basic troubleshooting, moves, adds and changes,
and “How To” questions
 Schedule and dispatch onsite engineers; follow up with customer to ensure satisfaction
 Create and manage trouble tickets, ensuring accurate documentation
 Remotely monitor customer systems – proactively triage, repair and escalate alarms
 Assist in deployment, upgrade and/or relocation of voice/internet circuits

Technical Coordinator

Experienced in Human Resources And administrative work with a demonstrated history of working in the non-profit organization management industry. Strong human resources professional with a Bachelor's degree focused in Computer Science from baghdad college of economic science university.

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The Battle

Hesham Shakarchi

HaDeel Frman

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