Sean Burke

SBI, The Growth Advisory

Partner

Dedicated to driving company value creation, through aligned teams, goals, and execution.

Content Creator

Prometric

Chief Operating Officer

Chief Client Officer

LivePerson

➤ Team: 6 Direct & 110+ Total | New Logo & Account Growth | Strategic Partnerships & Alliances
➤ Turned around a North America underperforming team to rise to top #1 rankings

➣ Enabled triple-digit percentage booking growth in two years, with team quota achievement of 174%
➣ Repositioned and restructured sales team to crush quotas, assigning a QB (Quarterback) to drive strategies in real-time along with sales teams.
➣ Increased New Logo Bookings 10x in 5 quarters, outperforming all other teams by a minimum of 1.6X.
➣ Fueled sales pipelines and filled competitive gaps using the Sales Velocity Formula.
➣ Planned and implemented account penetration strategies, onboarding a new SDR (Sales Development Rep) team.
➣ Collaborated with strategic partners Apple, Facebook, Google, Accenture, IBM, Microsoft, Cognizant, Infosys, and TTEC.
➣ Improved sales productivity by rolling out an objective sales assessment to measure sales skills, followed by customized performance plans for each leader and representative to address their gaps.
➣ Created a company culture of “We” that encouraged teamwork, rewarded performance, and motivated employees.

Senior Vice President Of Global Sales

SVP of Sales, Partners, and Solutions

PandaDoc

➣ Advised Senior Leadership Team on Growth Strategies. The company is now valued at over $1B.

Advisor

SBI | Sales Benchmark Index

➣ Consistently surpassed annual goals, while managing transformation projects with Thomson Reuters, HERE, and Inmar.

Principal

KiteDesk

➣ Led all company operations, including sales, marketing, customer success, finance, human resources, product, and engineering.
➣ Product Ranked #1 on Siftery, G2Crowd rating of 4.8/5.0
➣ Maintained year-over-year growth in excess of 200%.

CEO & Cofounder

Spectrum

Helped Integrate Sales and Marketing Team (Telovations - Spectrum)

Telovations

➣ Recruited to help position the company for sale. 
➣ Sold the business to Bright House Networks(6th largest US Cable Company).

Six Disciplines

➣ Oversaw all aspects of the business including P&L, client engagements, CEO and leadership coaching and accountability, sales and marketing, and regional PR.

President

From 1990-1994 – I was a salesperson and loved every minute of it (I broke records, built amazing client relationships, and put hundreds of thousands of miles on my Honda Accord).

From 1994 to 2018, I co-founded and helped grow nine early-stage companies.  Seven of these nine companies successfully exited for over $600M.

During these years, I learned about mergers & acquisitions, product-market fit, managing cash flow, evangelical sales, raising funds, making & losing millions, how to creatively accomplish much with very little $, and much more.

In 2018, I said to myself, “Ok, it’s time for something completely new.” 

Since then, I have consulted for or led, large teams within Private Equity backed or Public Companies. The companies that I have helped over this time have experienced value increases of over $2B.

In 2022, I made the decision that I want to continue to lead teams and assist companies and their clients in obtaining breakthrough results.

But my passion has always been focused on answering one question:

“How can companies build a revenue generation system that can forecast and achieve its goals, year after year?” 

It’s taken me 25 years of grinding, experimenting, failing, and retrying to finally be able to answer this question and now I am sharing it with others.

I help:

➡️ CEOs – who are looking to solve 8-figure revenue problems

➡️ C-Level Commercial Leaders – my blueprint will help you call your shots and make them

➡️ VP of Sales – Put you on the fast track to C-Level Commercial Roles

➡️ Salespeople – Teach you how to identify a winning sales team to join

➡️ Private Equity and VC Firms – use a consistent sales system across your portfolios

My content sharing:

✅  Daily LinkedIn posts AM EST

✅ Sign Up for The Levers Newsletter - https://sean-burke.com/levers/ (Every other Saturday Morning AM EST)

✅ My website - https://sean-burke.com

✅ More options to come

☘️

Sean Burke  🍀

CareerPioneer

I teach people my home-grown, proven strategies to land jobs they love without applying online & without the struggle. 

I graduated college in 2011 with a business degree, mediocre grades, & a job in finance that paid me next to nothing & made me miserable. 

By 2014, I landed a job at a top-tier startup that I loved without any "traditional" experience. 

Over the next few years, I landed multiple jobs at top-tier tech companies & startups WITHOUT ever applying online AND with pay increases over $100,000. 

My system has helped my clients land job-offers at prestigious companies like Amazon and Google, and with top-tier startups like Grammarly, Vanta, Outreach, TrustLayer KnowBe4, and more! 

It's also help them double & triple their salaries, land jobs that they ACTUALLY love, & have set their careers on amazing trajectories!

You CAN take your career to the next level and land the job you've only dreamed of. The question is - what are you waiting for? Check us out at CareerPioneer.io to learn more!

Founder

ZoomInfo

• H1-2024 Quota Attainment: 110% (In Top 20% of 100+ Account Managers)
• FY-2023 Quota Attainment: 102%

Account Manager

regie.ai

• Quota-Carrying responsibility for client retention & expansion.  
• Drove successful Client Retention averaging +90% QoQ NRR during tenure
• Increased Renewal ACV via contract expansions by 333% increase (from $5k to $15k) during tenure
• Led Customer Success team through successful $11M Series A funding round (October 2022)
• Hired as first CSM & built customer success process & strategy from the ground up
• Owned voice-of-customer process & led full platform redesign from version 1.0 to 2.0

Account & Customer Success Manager

Well Health Inc.

Accomplishments: 
∙ Drove team to consistent achievement of organization KPI goals for First Reply Time, Total Resolution
Time, and Client Satisfaction
∙ Led support organization through successful $45M Series C funding round
∙ Planned, project managed, launched, & drove adoption of new support case management system

Responsibilities:  
∙ Hire, Coach, & Manage all support & SMB account management team members 
∙ Own all client operations functions, including training, enablement, systems, and tooling
∙ Assist in closing enterprise client deals by representing and presenting on WELL’s team’s Support offerings
∙ Manage and grow base of all client-facing support documentation and educational materials

Director of Client Operations

Amazon Web Services (AWS)

Accomplishments: 
• Contributed to account team quota achievement of 142% during my tenure
• Designed Customer Account Risk Dashboard, leading to the surfacing of 2k+ high-risk customer 
     accounts, which were then proactively engaged to improve account health 

Responsibilities:  
• Support $300M book of business (in partnership w/ Global Account Manager)
• Drove account retention and expansion through world-class customer success strategy and execution 
• Developed and maintained strong relationships with customer executives and leadership
• Drove customer adoption of SaaS infrastructure platform and financial management solutions 
• Analyzed complex platform usage data to drive strategy within customer accounts
• Acted as a subject-matter-expert for core AWS product offerings

Account & Customer Success Manager - Global Accounts

Outreach

Accomplishments: 
• Achieved on average 120% of quota during my tenure
• Maintained a net retention rate of 110% of ARR during my tenure

Responsibilities:  
• Customer Success Manager for Strategic Accounts Segment
• Owned and Managed over $2M in ARR
• Responsible for Implementation, On-boarding, Training, Account Management, & Retention/Expansion 
• Develop and maintain strong relationships with customer executives and leadership
• Drive adoption of the Outreach platform via customized trainings, strategic guidance/coaching, & 
   adoption programs 
• Lead customers to achievement of critical business KPIs

Account & Customer Success Manager - Strategic Accounts

Accomplishments: 
• Responsibility for Total Company Retention & Expansion Revenue
• Meeting and exceeding our customer retention rate goals Quarter over Quarter 
• Expanding the ARR $ value of our Tier 1 customers by an average of 40%
• Converting 87% of our Proof-of-Concept/Trial  Accounts into full, paying customers
• Scaling our Customer Success team from 1 to 5 team members in less than one year

Responsibilities:
• Coaching & driving the CS team to meet & exceed our Retention & Proof-of-Concept conversion goals
• Maintaining a high customer retention rate and minimizing churn, by driving product adoption, helping to drive and measure customer ROI, and providing world-class customer support
• Designing and implementing a full, Pre-Sales through Renewal process for our team, to make our processes and results, replicable, scalable, and predictable 
• Creating and facilitating an upselling and cross-selling plan to expand revenue within existing accounts
- Developing and retaining relationships with high-level decision makers within current and potential customer accounts
• Ensuring that our customers are hugely successful from working with us, and that they love KiteDesk and our people, and can trust us a valuable, Go-To resource for their business

VP of Account Management & Customer Success

Product Analyst

•	Develop online product demo video series 
•	Create impactful content for client user product trainings
•	Utilize digital video editing software to create, edit, and publish online video

Product Support Associate

•	Helped to start the sales team at this startup and bring on our first customers
•	Developed a growing client base through proactive outreach and engagement 
•	Presented to client stakeholders including C-Level executives to get buy-in and close deals 
•	Designed and implemented marketing outreach and nurture campaigns
•	Led client companies sales team trainings to maximize the effect of our services  
•	Managed new product feature launches and implementations
•	Contributed to product marketing and product development projects
•	Utilized marketing analytics to improve marketing strategy and optimize content output

Inside Sales Associate

University of South Florida

• Engage in progressive research into entrepreneurship, business development and opportunity evaluation
• Prepare and write research papers for publication in top tier business and academic journals 
• Present study and research findings at academic and industry conferences

Graduate Research Assistant

CASDA

•	Organized data to strategically manage client information database for consulting services 
•	Spearheaded the design and construction of a distance consulting services program 
•	Led the development and implementation of a strategic digital marketing and communications campaign
•	Established and enhanced relationships with current and prospective educational service clients 
•	Planned and organized organization events including workshops, conferences and college fairs

Marketing and Communications Specialist

T. Rowe Price

•	Consulted with clients to assess needs and recommend investments 
•	Conceived and employed creative and strategic solutions to fix client problems
•	Established and maintained excellent relationships with all clientele
•	Experienced with account research, analysis, and presentations
•	Researched and analyzed crucial financial information to facilitate client transactions
•	Executed and recorded trades on client accounts with optimal accuracy and precision

Investment Associate

Passionate Career & Job-Search Coach | Experienced Account & Project Manager

I help people land incredible job interviews & offers in 90 days or less, without applying online.

Over the last 4 years, we’ve helped 100’s of people land incredible jobs at top-tier companies like Google, Amazon, Grammarly, Bank of America, and more.

Just to name a few, clients who landed incredible jobs with our support:

Robert - Google, Global Account Manager
Peter - Grammarly, Customer Success Manager
Tim - Vanta, Implementation Manager
Blake - Bank of America, Vice President, Commercial Underwriting
Michael - Scorpion.co - Account Manager
Many more…

Visit Careerpioneer.io to learn more & book a free consultation. 

HOW do we do it?

Optimizing your job search assets & collateral
Getting you interviews without relying upon online applications
Ensuring you turn every interviewer into an advocate for YOU

We coach you 1:1 to help you accelerate through each part of the job search process, ensuring you have the expert guidance you need to bypass roadblocks and land incredible offers for the jobs you want most.

WHY are we different?

We partner with you, hand-in-hand, to ensure you have the direct guidance, support, and expertise needed to be seen as a top- candidate and to receive the high-value offers you want and deserve accordingly. 

We remove the struggle by providing you with our tried and true system that will guarantee exponentially more traction in landing interviews, and then knowing exactly how to crush those interviews and be seen as THE top candidate.

HOW did we develop our bullet-proof system?

It started when I graduated college way back in 2010 with a business degree & mediocre grades which barely landed me a job in finance that paid me next to nothing & made me miserable.

With lots of time, effort and attempts, a few years later I landed a job at a top-tier startup that I loved without any "traditional" experience.

Over the next few years, I took everything I’d learned to land that first amazing job and used it to land multiple jobs at top-tier tech companies & startups WITHOUT ever applying online AND with pay increases over $100,000.

I then took my system and started helping friends and colleagues who needed support with their job search. And soon enough, I was getting people referred to me wanting my help left and right.

Since then, I launched my system formally with my business, CareerPioneer &  have helped clients double & triple their salaries, land jobs that they ACTUALLY love, & set their career paths on amazing trajectories!

Want to do same? Visit us at CareerPioneer.io to book a free consultation.

taplio

The Battle

Sean Burke 🍀

Bob Gardner

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