Scot Chisholm & Co. 

Every week I tackle management, operations & startup topics that are helping 100,000+ people become better leaders.

Scot’s Newsletter

Highland

Highland is a “school” & community for founders. If you're a founder/CEO, we should talk!

Founder & Chief Professor

Tall Timbers Holding Co.

A family office and holding company with wholly owned businesses, private investments, and property holdings.

Managing Director & Founder

GoFundMe

After the merger of Classy and GoFundMe, I’ve taken on a strategic advisory role to the CEO & executive team, mainly focused on longer-range product strategy and M&A

Strategic Advisor, GoFundMe & Classy

Classy

Founder & Strategic Advisor (Acq. by GoFundMe, 2022)

Founder & Chairman

Classy is a SaaS giving platform that powers the fundraising of over 10,000 nonprofit organizations. Classy is a certified B-Corp, has a team of 300+ people and has raised over $5 billion for social good since 2011.

CEO & Founder

In Classy’s earliest days, we hosted large scale fundraising events with the goal of connecting millennials with local nonprofits in the San Diego area.

CEO & Founder (pre tech company)

Haskill Creek

Haskill Creek is a new type of self-care store. Imagine a healthier & more holistic version of a Walgreens or CVS. Family owned business.

Co-Founder

ALBION SC

Albion Soccer Club is one of the top youth soccer franchises in the United States with over 10,000 players and hundreds of teams across the country.

Co-Owner

Save Farmland

Save Farmland is a nonprofit organization with a mission to protect and promote small farms in Flathead Valley, Montana, and beyond.

Abundant Montana

Board Member

AERO Montana

Abundant Montana (a program of Aero), makes it easy for anyone to find and choose local food in Montana.

Advisory Board

CEO, Highland & Haskill Creek • Founder of Classy (acq. by GoFundMe) • Founder of nonprofit, Save Farmland

Multi-time founder but operator at heart. 

Industrial engineer and lean six sigma nerd by training. 

Now I write about management, operations & startup topics that are helping 200,000+ people become better leaders.

scotchisholm.com/newsletter


MY BACKGROUND ————— 

🚀 Founder of Classy, a SaaS platform for 10k+ nonprofits raising billions per year. 

🎗️Acquired by GoFundMe in ‘22 to create the largest giving platform in the world. Together we’ve raised over $30 billion for individual & nonprofit causes. 

🏔️ Founder of Highland, a private community & leadership “school” for high-potential founders. 

🏡 Co-founder of Haskill Creek, a much healthier version of a Walgreens or CVS. 

🧑🏼‍🌾 Founder of Save Farmland, a nonprofit protecting local farmland. 

⚽️ Co-owner of Albion Soccer Club, top youth soccer club in country

❤️ Board experience: Nature Conservancy, Abundant Montana, Team Rubicon, Street Soccer USA, Montana Pediatric Cancer Foundation 


👇 WAYS TO CONNECT —————

→ Podcast / speaking oppty? email: partner@scotchisholm.com

→ Join my free newsletter: https://scotchisholm.com/newsletter-linkedin-profile

→ Check out my private community for founders: www.joinhighland.com

Scot Chisholm

Sh*tty managers ruin lives. 
Great managers change them. 

I’ve managed hundreds of people over the last 20 years. 

One of my biggest takeaways is the massive difference between an average manager and a truly great one. 

But, here’s the truth:

No one starts out as a great manager (literally no one). 

And, becoming a great manager can be learned by anyone. 

Just focus on these 12 habits:

1/ Provide business context
2/ Set high standards
3/ Take full ownership
4/ Focus (then focus again)
5/ Create operating cohesion 
6/ Lead with data
7/ But be decisive 
8/ Let your team make decisions
9/ Don’t give sh*tty feedback
10/ Take feedback like an adult
11/ Listen more than you talk
12/ Always be learning

The gap in quality managers is large, but the right behaviors are simple. 

Focus on these 12 habits daily and you’ll be ahead of 99%. 

What habits resonated most?
Let me know in the comments 👇

⁂

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Operator & Investor • Founder of Classy (acq. by GoFundMe) • Building Highland, Just, Haskill Creek

12 insanely simple habits to become a high performing mana

Leadership is misunderstood.

Building Classy taught me that the best leaders aren't necessarily the ones with the biggest titles, or the ones who can charm a room.

Some of the best leaders in our 300+ person company were individual contributors at the very bottom of the org chart. Young managers. First-time team leads.

Over the years I started noticing what made these unlikely leaders so effective. They had traits that, quite honestly, my executives lacked at times. Including me.

Over time I boiled them down to 10 core traits that our best leaders always exhibited. It’s no surprise they rose fast within the company. Many are still there today, 15 years later.  

The very best leaders: 

• Clarify - Never assume everyone understands
• Believe - Push forward when everyone doubts
• Adapt - Evolve rapidly without ego
• Anticipate - Solve problems before they explode
• Persist - Get kicked in the teeth, get up anyway
• Empower - Create leaders, not followers
• Own - Own failures without excuses
• Hold the line - When quality dips and others compromise
• Always Learn - Learn and grow faster than the company
• Lead by Example - Live values when no one's watching

Most leaders start off strong in a few, but not all of these traits. You must intentionally develop them over time. It's a lifelong thing. 

But many executives forget this. Maybe they were great once. But they start slipping. They stop learning. They get cocky. I've seen this too many times. 

I don't care where you’re at in your career. Keep these traits in mind. And never stop developing them. 

⁂

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Top 10 traits of the very best leaders:

Every high performance culture starts with this… 

I recently asked a founder about his culture. And he started talking about free lunches and other perks. 

This is not culture. 

He was a coaching client of mine, so I nicely explained… 

Here's what real culture looks like: 
→ A shared purpose. Everyone understands and resonates with the 'Why'.

→ Excitement about the future. The vision is clear to all and it creates an almost kid-like excitement about the future.

→ Strong empathy and trust. Great orgs know if you neglect empathy, trust evaporates.

→ The correct level of accountability. People know you're building a championship team.

→ Mutual respect and encouragement. High performers have admiration for each other.

→ Hunger to learn and improve. Without being asked. That's the diet of champions.

→ Aligned financial incentives. Compensation that's aligned to the organization's top goals.

→ Career mobility. Lots of opportunity, with clear expectations around advancement.

→ Work-life balance. Clear boundaries that are enforced across the org.

→ Pride in the work. Numbers one through nine create an amazing sense of pride. You'll find yourself bragging about work to complete strangers.


When you get the culture right, people are excited to show up, employees self-manage, and retention is extremely high. 

And great business results naturally follow.

 ⁂

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10 signs of great culture.

Most people waste their leadership meetings. 

Do this instead: 

When I was building Classy I got this meeting wrong for years. We’d talk about everything BUT the important stuff. Too much time wasted on low-level “issues”. Too many tangents and distractions. Everyone left feeling:

• Confused
• Misaligned 
• Unaccountable

I talked to advisors and scoured the internet for help. But it took loads of trial and error to land on a meeting structure that actually worked. We stuck with it for nearly ten years. 

One of the major improvements was focus. Teams spend months setting goals only to let them collect dust. Your leadership meeting should be your #1 checkpoint for progress. 

Once we got “tight at the top” as a leadership team, everything started to change. More results, less talk. It became the tip of the spear of our entire operating rhythm.

To this day, I call it your most important meeting. If I only had one, it’d be the leadership meeting. 

The entire leadership team meeting structure is in the carousel. Copy it for your own company and let me know what you think. 

⁂

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How to nail your  leadership meeting every time:

Most people think goals fail because the team screwed up. 

They’re wrong. 

99% of goals fail because of poor leadership.

It doesn’t matter what framework you use…

→ OKRs
→ Rocks
→ SMART

If you’re sloppy with your approach, the company won’t hit its goals. 

That’s on you. 

I learned this the hard way, running a company with hundreds of people. 

Now I see it working with nearly 100 CEOs across all industries. 

Here are 7 non-negotiable rules that will make your goal-setting 10x better…

(regardless of your framework) 

⁂

Rule 1 –  
Focus (then focus again):

• Maximum three goals, period
• Goals aren't task lists
• Everything priority = nothing priority

Rule 2 – 
Always be measurable: 

• Three metrics maximum per goal
• Measure outcomes, not tasks
• "$1M ARR" beats "update deck"

Rule 3 – 
Challenging but realistic: 

• Impossible goals kill momentum
• Stretch without delusion
• No sandbagging, mutual accountability

Rule 4 – 
Never forget the ‘why’: 

• No context leaves team guessing
• Each goal deserves a 'why'
• 1-3 sentence rationale

Rule 5 – 
Track consistently:

• Break annual into monthly
• Weekly red/yellow/green updates
• Never leave dashboards stale

Rule 6 – 
Create accountability:

• Use leadership meeting
• Address every yellow or red
• 20% status, 80% solving

Rule 7 – 
Align incentives:

• Pay goals to comp
• Ignore the OKR purists
• Bonus plan is perfect for this

Does this resonate? 
What rules would you add?
Let me know in the comments 👇

 ⁂

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How to actually achieve your company goals in 2026

If there's one thing you do on Linkedin today... 

I'd be forever grateful if you'd consider applying, or sharing this role with someone you really respect. 

Christopher Himes & I started dreaming up this company about a year ago.  Now the dream has turned to reality. 

With a fresh round, a tiny team of insane talent, and a massive opportunity in front of us... 

We. are. ready. to. go!

Who wants to join us? 

p.s. We're not listing this company as "stealth" because that's dumb. But you'll learn way more about the market, opportunity and product when you apply. Trust me its badass. 

🔥

EC I ESD STUDIO GLOBAL

CO-FOUNDER & VICE PRESIDENT

BRIDGE2BUSINESS

Struggling with sourcing complexity in China and Asia? 

With 22 years of boots-on-the-ground experience across China and Asia, we connect you to the best suppliers, manage quality, and optimize your supply chain for success with our value added services.

Let’s explore collaboration opportunities together! 🙋🏻‍♂️🙏🥂

WeChat / WhatsApp: +86 13818297998

FOUNDER & CEO

Market Union Co., Ltd.

MANAGING DIRECTOR

Winholt Equipment Group

As a leading American 🇺🇸 manufacturer/importer with a global supply chain to a wide variety of industries — and for good reason, we've been designing and manufacturing top-tier equipment solutions for dish, prep, cooking, storage and transport-producing equipment in stainless steel, aluminum, and steel, all readily available or easily modified to your specifications. 

I was responsible for sales and marketing among all international supermarkets & chain stores both in China 🇨🇳 and USA 🇺🇸, such as Wal-Mart, Target, Ross, etc., with all kinds of OEM/ODM products. 

It was a very impressive and great experience in my career.

KEY ACCOUNT MANAGER

Tears of Time

TEARS OF TIME IS AN 🇵🇱 AMBER BRAND FROM POLAND. IT STARTS THE BUSINESS IN CHINA SINCE 2011. I HAVE BEEN DOING THE WHOLE MARKETING JOB FOR TEARS OF TIME BY ASSISTING MANAGING DIRECTOR FROM SINCO POLAND...

MARKETING DIRECTOR

SINCO IMPORT SP. Z O.O.

As a team leader of Shanghai Rep. Office of SINCO from POLAND 🇵🇱 , I have been managing and coordinating the whole sales and purchasing term to work in Import & Export business between China and European Retail Chains (mainly with Poland, like BIEDRONKA, ROSSMANN, PEPCO, etc). The widely exported products include: Toys, Kitchenware, Home Deco, Home Textile and 
Knitting garments, Plastic and Paper Products, Gardening, Outdoor products, Working Safety products and Hardware, etc. The imported products: Amber jewelry.

IMP. & EXP. MANAGER

SHANGHAI LUXMAN DEVELOPMENT CO., LTD.

I was doing export business in Home furniture & Fashion garments, acting as a sales supervisor.

EXPORT SUPERVISOR

SHANGHAI 3L MEDICAL PRODUCTS CO., LTD.

I was doing export business in Medical products: 3ply disposable face masks, medical/surgical face masks, non-woven surgical gowns, etc. We were exporting worldwide markets especially to South American countries, such as Mexico, Brazil, etc.

EXPORT SALES

Managing Director @ MU Group | MBA, China Supply Chain Management, committed to exporting Consumer Goods mainly to Retailers in the EU 🇪🇺, USA 🇺🇸, and Mexico 🇲🇽, etc...

With 20+ years of international trade experience, I specialize in helping companies scale their product offerings, optimize sourcing strategies, and accelerate revenue through China’s vast manufacturing landscape. 

From Europe 🇪🇺 to the U.S. 🇺🇸, and to LATAM (Brazil 🇧🇷, Mexico 🇲🇽, Peru 🇵🇪…), I’ve worked alongside distributors, retailers, and brand owners to turn supply chain complexity into competitive advantage by delivering the right products, at the right cost, with speed and reliability.

What You Can Expect

👉 20+ years of hands-on sourcing success in Chinese supply chain

👉 On-the-ground teams in Shanghai & Shantou (Chenghai) for daily supplier oversight

👉 Fluent cross-cultural communication and negotiation on your behalf

👉 Seamless handling of compliance, shipping, and global fulfillment

Based in ShangHai & ShanTou, I lead two results-driven sourcing teams focused on 5 major high-growth categories:

1️⃣ Toys & Games
2️⃣ Home & Garden
3️⃣ Sports & Outdoor
4️⃣ Pet Products
5️⃣ Luggage & Bags

We act as an extension of your team by providing supplier access, quality assurance, and category insights that fuel business expansion. 

Whether you're entering new markets, launching private label lines, or streamlining procurement, we help you move faster and smarter.

Armed with an MBA from Shanghai Jiao Tong University, I lead with both market intelligence and cultural fluency—because great sourcing isn’t just about price; it’s about building partnerships that last.

If you’re serious about scaling your product business with the right sourcing strategy, let’s talk. 🙋🏻‍♂️🙏🥂

Davy Shi, 💡🌎 ✅

❤ What do toys and pets have in common?

They both make us feel something. 🐾

Joy. Comfort. Connection.

When you really think about it… toys and pets aren’t so different.

A child reaches for a toy for the same reason a dog wags its tail — to play, to connect, to feel alive. 🎾🧸

Play isn’t just entertainment.
It’s emotion in motion. 💡

And that’s where the worlds of toys and pets overlap.

Both tap into something deeply human — the need to nurture, to laugh, to care. ❤

Some of the smartest brands are already bridging these two worlds.

Toy designers are now creating sensory, durable, emotionally engaging products for pets.

Different audience, same heart. 💭

Because when a toy makes a child smile…

Or a pet feel safe and excited…
It creates something powerful: trust. 🤝

And trust is the foundation of loyalty.

As companies explore this crossover, they’re uncovering a truth that goes far beyond product lines:

People don’t just buy things…
They buy feelings. 🌍

Great products do more than function — They connect hearts, not just hands. ❤

And in business, that’s where the real magic happens. ✨

Video Credit: TikTok
Content Copyright: Davy Shi

#Toys #Pets #ProductDesign #ConsumerTrends #BrandLoyalty #Innovation #CustomerExperience

Davy Shi 💡🚀🌎 

Cofounder | CEO | MBA, China Supply Chain Management, dedicated to delivering consumer goods globally, with a strong focus on overseas markets including EU 🇪🇺, USA 🇺🇸, and LATAM.

What’s the difference between earning something and being given it?

Everything! ⚖️

Because: 

“No pain, no gain!”

“There is no such thing as a free lunch! “ 🚫🆓🍕🌮🍜

When you earn it, you carry it differently… 🎒

You understand the effort. 💪

You remember the failures. ❌

You value the process. 🛤️

When it’s given to you, it’s easy to take it for granted. 🙄

To assume it’ll always be there.🕰️

To treat the reward as the goal, instead of the growth it took to get there. 🌱🏆

And that brings me to this…

👨‍👩‍👧‍👦 What are we teaching our kids?

Are we giving them everything they want, thinking it’s love? ❤️

Or are we giving them the chance to build resilience, effort, and pride? 🧱

Because when you hand someone a trophy, you may give them a moment of joy. 🏆😊

But when they earn it, you give them something far deeper…

🔥 Confidence.
🧭 Character.
🚀 And the ability to go out and earn the next one.

This might be an unpopular piece of parenting advice these days…

But it builds more resilient humans. 💥

Let’s raise builders, not borrowers. 🏗️

Let’s raise earners, not inheritors. 💼

That’s how we change a generation. 🌍👣

Video Credit: Jack Ma
Content Copyright: Davy Shi

#Difference #Uniqueness #Value #Business #WhatInspiresMe #Resilience #Entrepreneurship

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