Auden Hospitality

We are on a mission to make hotel F&B great again because great hotels need great food & beverage outlets.

This belief resonates throughout every project we undertake. Whether we are implementing transformative opportunities within your restaurant, bar or lounges, providing guidance during a launch, or creating a new strategy or concept, we approach each project with humility and collaboration to craft the very best experience for you, your team and your guests.

Partner with us to bring your vision to life.

Founder & Managing Director

The Burnt Chef Project

Did you know, 4 out of 5 hospitality professionals report having experienced at least one mental health issue during their career?

The Burnt Chef Project is a globally recognised not-for-profit Social Enterprise, fully committed to making the hospitality profession healthier and more sustainable by focussing on people's wellbeing first.

Chief Ambassador

SISBAN

Responsible for the implementation of key business strategy in the Food division of SISBAN with direct responsibility for the central support functions to assist the three UK operating brands over 16 locations and one brand in New York as well as specific projects around successful scaling of the brands, implementing a new operating principle into the management teams and the launch of the SISBAN Leadership Academy.   

Reporting directly to the Group CEO, this role also encompasses the direct management of the Project Management Office across all operating regions.

Chief Operating Officer

A fantastic role leading the Qoot Co. businesses in London and Dubai responsible for the ongoing operation and growth of our key brands across our casual, quick service and delivery kitchen businesses.  

In the role I have been given full responsibility for the business to ensure we not only meet our financial targets to build value in the company and our brands but to also increase our team engagement and integrate our businesses into the community where we operate.

Managing a central team of 12 people, a store workforce of 300 and reporting directly to the board this is a role that never stops evolving or growing.

Vice President Operations

Responsible for the operations in London and supporting the set up of office and operations in Riyadh as the company portfolio grows.  This role is focussed around managing special projects as well as ongoing F&B operations.  

The key highlight of the role was to act on the companies behalf to assess the operations during a company acquisition in Kuwait as well as the onboarding and integration once the agreement had been made implementing key systems into the operation in line with our company operating model.

Senior Operations Director

TGP International 

I was promoted in August 2017 to oversee all operations including special projects including a hotel opening in Montenegro and pop up in Davos for the World Economic Forum.

During my time in the role I was responsible for overseeing the U.A.E managed properties in Dubai and Abu Dhabi liaising with site teams and owners as well as brand representation, pre-opening and concept development projects.

UAE Operations Director

Conrad Hotels & Resorts

Conrad London St James, 256 room five star hotel, 1 restaurant, 1 bar, 1 tea lounge, 7 meeting rooms, 1 Executive Lounge

In August 2014, I was a key driver in the conversion to the Conrad London St James, working with the owning company and Conrad Brand team to ensure a successful rebrand in five weeks as well as the IHG team to ensure a smooth transition.

Part of the Pre-Opening team for the InterContinental that opened in November 2012, had a successful opening that cemented the hotel as the hub of the 'Westminster Village' establishing the hotel in the top 30 hotels in London on Trip Advisor and a guest survey satisfaction of 87.7% average over the two years. 

Responsible for the strategy for F&B departments, I established with my team the Blue Boar restaurant which won Diners Choice Award in 2014 by Opentable customers and established Afternoon Tea to deliver avg. 1000 covers per month in 2014.

Hotel Manager

Dorchester Collection

AA 5 star hotel, 70 bedrooms, 2 restaurants; Restaurant Coworth Park (1 Michelin Star, 3 Rosette's), The Barn (1 Rosette), The Drawing Room, Spatisserie, C&B 4 rooms, Outside Events up to 400 people.

Part of the Dorchester Collection, Coworth Park is one of the finest country house hotels in the UK.  Responsible for the running of the F&B operation as well as strategic planning and marketing of the outlets working closely with The Dorchester and 45 Park Lane.

Food & Beverage Manager - Coworth Park

Cedar Court Grand Hotel & Spa

York's first AA 5 star hotel, 107 rooms including 13 suites, 2 Restaurants, 1 Bar, Whisky Lounge, C&B 7 rooms, Spa

Approached to join the opening team for Cedar Court Hotels, Yorkshire's largest independant hotel group.  Hotel opened 7th May responsible for Food & Beverage, Reception, Concierge, Guest Services, Housekeeping.  Managed operation in absence of General Manager July '10 - Jan '11 reporting directly to Group Operations Director.

Deputy General Manager

De Vere Hotels

I was appointed Deputy General Manager following a re-structure of the Senior Management team that included taking on the responsibility of the rooms division in the hotel in particular housekeeping and Front of House as well as F&B.  My role also involved managing the health & safety requirements in the operation to ensure all departments complied with regulations and the development of my teams.

Deputy General Manager - Oulton Hall Hotel & Spa

AA 5 Star hotel, 152 bedrooms, 2 Restaurants, Drawing Room, 4 Bars, C&B 13 rooms, Spa & 27 hole Golf Course

Progressed through junior and deparmental management roles before being promoted to F&B Manager, part of the Senior Management team. In this role I managed the £7m refurbishment of all the food & beverage outlets as well as the opening of new £5m clubhouse.

Food & Beverage Manager - Oulton Hall Hotel & Spa

In 2015 I threw away a 15-year career... and it was the best thing I ever did!

I left luxury hotels to work in independent restaurants and quickly learnt that restauranteurs think differently than Hoteliers.

While doing so, I worked across 14 countries in Europe, the Americas and the Middle East.

With some amazing brands & chefs like Dorchester Collection, InterContinental hotels, Alain Ducasse, Dominique Ansel, Greg Malouf, Frederic Vardon and Asia de Cuba.

It has been an amazing journey.

Opening multiple restaurants (40+ and counting)
Opening hotels (4 in total in two countries)
Remotely managing operations internationally (16 brands and 85 restaurants)
Working with suppliers, investors, clients, owners and teams to create unique experiences.  

By the end of 2021, in my role as the COO of a global investment firm, it dawned on me that the skills honed during my time as a restaurateur could be leveraged to benefit hoteliers. 

It became apparent through recurrent feedback that Food and Beverage posed persistent challenges for hoteliers.

So, in March 2022, I created Auden Hospitality with a mission to help hoteliers think differently about their F&B operations to create outlets their guests will love.

All while doing this with a people-centric approach, working with The Burnt Chef Project as an Ambassador to improve the conditions of the amazing people that work in the industry.

Fast forward two years, we are an award-winning agency building a reputation within the industry, we aren’t normal consultants because we are also operators, we understand the challenges the industry faces because we face them too!

It’s why we can bring real-life knowledge and experience to your operation.


My Interests:

➡️ Auden Hospitality, an advisory agency determined to challenge the expected.
➡️ Keynote speaker sharing ways to think differently about F&B.
➡️ Industry-focused focussed podcast, Hospitality Huddles.
➡️ Newsletter specifically aimed at F&B Leaders, read in 57 countries, F&B Insider.
➡️ Eliminating the stigma around mental health in the hospitality industry.
➡️ Advisor to SaaS products in the hospitality space.


My Highlights:

➡️ Opened 40 restaurants and counting.
➡️ Opened four hotels in two countries.
➡️ Worked in 14 countries across 3 continents.
➡️ Created and opened 8 restaurant brands.
➡️ Managed global operations grossing over $50m annually.


Get in touch:
📝 Send me a message on LinkedIn, and let's connect.
🖥 Visit our website at www.audenhospitality.com

Scot Turner

Institute of Hospitality

The newly formed North West Branch of the Institute of Hospitality. 
The worlds leading professional body for hospitality professionals. Our purpose is to promote professionalism through lifelong learning. We inspire hospitality professionals to preform at their very best and earn the recognition they deserve.

Institute Of Hospitality - North Region - Committee Member

Cedar Court Hotels Yorkshire

Leading, developing and shaping Yorkshire's largest independent hotel collection. 

Cedar Court Hotels own and manage 4 Yorkshire regional Hotels with properties is Wakefield, Bradford, Harrogate and Huddersfield. Each Hotel has is its own identity, focus and personality.

Managing Director

Leeds Hotels and Venues Association

About LHVA

Leeds Hotels & Venues Assocation (LHVA) is a membership driven, not-for-profit organisation that acts as the collective voice of the hospitality industry in Leeds. LHVA provides a one-stop-shop for Corporates and Associations looking to book conferences in Leeds and hotels in Leeds.
What do we do?

The Association carries out a programme of activity throughout the membership year which is based on the needs and issues of concern relating to our members. LHVA supports and co-ordinates hotel and catering industry led initiatives within the Leeds City Region and actively works with partners, including Conference Leeds and The Leeds BID, to promote Leeds as a destination for business and leisure tourism.

The Association has an established network of partners, both regionally and nationally, that allows the membership to be informed and kept up to date with changes and trends in the industry.

LHVA also supports hotel industry and local charitable organisations.

Chairman

Harrogate BID

The Harrogate BID is a business-led organisation, based in the Harrogate town cente, working for the benefit of businesses in the BID area.

A BID is not a substitute for central or local government investment, but an additional investment to strengthen the local economy and give local businesses a unified voice, helping to provide an arena for businesses and local authorities to increase their understanding of each other’s priorities.
Ultimately, the aim is to maximise a destination and empower local businesses to tackle local issues. Money is raised locally, invested locally, and managed locally. It is a powerful voice for local business to shape our town.

Working for our levy payers, and key partners we work to ensure our town centre excels as a place for business, to shop, visit and enjoy. In order to do this we are focused on 5 key project areas:
• Marketing, promotions and events
• Access and car parking
• Safe, clean and welcoming
• Business plus
• Evening and night-time economy

Director

LeedsBID

The LeedsBID Board is a collection of the city’s leaders and influencers from across the key business sectors of the city.

The Leeds Business Improvement District is one of the most exciting initiatives developed by the city’s business community in recent years.

Representing 986 businesses and organisations, LeedsBID is focused on delivering an ambitious business plan to transform Leeds city centre – improving experiences, standards and adding value for all city users.

Leading on innovative projects and providing key investment, it aims to make Leeds city centre a cleaner, safer and more welcoming place, raising its profile nationally and internationally with new, diverse and prestigious events and exciting marketing campaigns.

Established on April 1st 2015, LeedsBID was voted for by city’s businesses and endorsed by the public sector. It was the 200th BID in the UK and is the largest outside of London.

Businesses within the BID area with a rateable value of £60,000 or above are required to make an annual contribution (a levy) of 1.25%, resulting in £2.4m investment per year into the city centre – more than £12m over the BID’s initial five-year term.

Board Member

QHotels

QHotels -Be our guest

Whether it's a relaxing break with spa treatments and long country strolls, a large conference with business colleagues or a family holiday with adventure at every turn, we have hotels for every event, all underpinned by our commitment to deliver outstanding service.

Regional General Manager

Majestic and totally fabulous; this landmark hotel overlooking Leeds City Square excels in every way.

An impressively grand building dating back to 1937, The Queens has all the wow and wonder of Art Deco style elegance and an unwavering commitment to first rate service and standards with a private entrance from Leeds Train Station.

General Manager - The Queens Leeds

Redefine|BDL Hotels

RedefineIBDL Hotels is an independent hotel management company, developing and managing a diverse collection of branded and private label hotel properties across the UK to deliver returns for hotel owners.

Working in partnership with six of the most prestigious international hotel brands, including Hilton Hotels & Resorts, Best Western, IHG, Accor, Wyndham Worldwide and Starwood Hotels & Resorts Worldwide, RedefineBDL Hotels is a driving force in the hospitality industry in the UK and abroad.

Divisional Director

InterContinental Hotels Group (IHG)

Leading the team and business at Crowne Plaza Manchester Airport, whilst supporting and the leadership teams at Holiday Inn Runcorn, Holiday Inn Warrington, Holiday Inn Stoke, Holiday Inn Haydock & Holiday Inn Chester South. IHG Managed Estate -North West Cluster

Cluster General Manager

Barcelo Hotels & Resorts

Executive General Manager

General Manager

Principal Hayley Hotels and Conference Venues

As Managing Director at Cedar Court Hotels Yorkshire, I bring a wealth of expertise in hospitality management and lead the strategy for the 4 regional hotels in our group. Alongside this role, I work as a driving force behind NorSpark to help other hotel owners achieve their vision by developing lasting partnerships built on trust, open communication, and sparking positive results.

taplio

The Battle

Scot Turner

Wayne Topley

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