Auden Hospitality

We are on a mission to make hotel F&B great again because great hotels need great food & beverage outlets.

This belief resonates throughout every project we undertake. Whether we are implementing transformative opportunities within your restaurant, bar or lounges, providing guidance during a launch, or creating a new strategy or concept, we approach each project with humility and collaboration to craft the very best experience for you, your team and your guests.

Partner with us to bring your vision to life.

Founder & Managing Director

The Burnt Chef Project

Did you know, 4 out of 5 hospitality professionals report having experienced at least one mental health issue during their career?

The Burnt Chef Project is a globally recognised not-for-profit Social Enterprise, fully committed to making the hospitality profession healthier and more sustainable by focussing on people's wellbeing first.

Chief Ambassador

SISBAN

Responsible for the implementation of key business strategy in the Food division of SISBAN with direct responsibility for the central support functions to assist the three UK operating brands over 16 locations and one brand in New York as well as specific projects around successful scaling of the brands, implementing a new operating principle into the management teams and the launch of the SISBAN Leadership Academy.   

Reporting directly to the Group CEO, this role also encompasses the direct management of the Project Management Office across all operating regions.

Chief Operating Officer

A fantastic role leading the Qoot Co. businesses in London and Dubai responsible for the ongoing operation and growth of our key brands across our casual, quick service and delivery kitchen businesses.  

In the role I have been given full responsibility for the business to ensure we not only meet our financial targets to build value in the company and our brands but to also increase our team engagement and integrate our businesses into the community where we operate.

Managing a central team of 12 people, a store workforce of 300 and reporting directly to the board this is a role that never stops evolving or growing.

Vice President Operations

Responsible for the operations in London and supporting the set up of office and operations in Riyadh as the company portfolio grows.  This role is focussed around managing special projects as well as ongoing F&B operations.  

The key highlight of the role was to act on the companies behalf to assess the operations during a company acquisition in Kuwait as well as the onboarding and integration once the agreement had been made implementing key systems into the operation in line with our company operating model.

Senior Operations Director

TGP International 

I was promoted in August 2017 to oversee all operations including special projects including a hotel opening in Montenegro and pop up in Davos for the World Economic Forum.

During my time in the role I was responsible for overseeing the U.A.E managed properties in Dubai and Abu Dhabi liaising with site teams and owners as well as brand representation, pre-opening and concept development projects.

UAE Operations Director

Conrad Hotels & Resorts

Conrad London St James, 256 room five star hotel, 1 restaurant, 1 bar, 1 tea lounge, 7 meeting rooms, 1 Executive Lounge

In August 2014, I was a key driver in the conversion to the Conrad London St James, working with the owning company and Conrad Brand team to ensure a successful rebrand in five weeks as well as the IHG team to ensure a smooth transition.

Part of the Pre-Opening team for the InterContinental that opened in November 2012, had a successful opening that cemented the hotel as the hub of the 'Westminster Village' establishing the hotel in the top 30 hotels in London on Trip Advisor and a guest survey satisfaction of 87.7% average over the two years. 

Responsible for the strategy for F&B departments, I established with my team the Blue Boar restaurant which won Diners Choice Award in 2014 by Opentable customers and established Afternoon Tea to deliver avg. 1000 covers per month in 2014.

Hotel Manager

Dorchester Collection

AA 5 star hotel, 70 bedrooms, 2 restaurants; Restaurant Coworth Park (1 Michelin Star, 3 Rosette's), The Barn (1 Rosette), The Drawing Room, Spatisserie, C&B 4 rooms, Outside Events up to 400 people.

Part of the Dorchester Collection, Coworth Park is one of the finest country house hotels in the UK.  Responsible for the running of the F&B operation as well as strategic planning and marketing of the outlets working closely with The Dorchester and 45 Park Lane.

Food & Beverage Manager - Coworth Park

Cedar Court Grand Hotel & Spa

York's first AA 5 star hotel, 107 rooms including 13 suites, 2 Restaurants, 1 Bar, Whisky Lounge, C&B 7 rooms, Spa

Approached to join the opening team for Cedar Court Hotels, Yorkshire's largest independant hotel group.  Hotel opened 7th May responsible for Food & Beverage, Reception, Concierge, Guest Services, Housekeeping.  Managed operation in absence of General Manager July '10 - Jan '11 reporting directly to Group Operations Director.

Deputy General Manager

De Vere Hotels

I was appointed Deputy General Manager following a re-structure of the Senior Management team that included taking on the responsibility of the rooms division in the hotel in particular housekeeping and Front of House as well as F&B.  My role also involved managing the health & safety requirements in the operation to ensure all departments complied with regulations and the development of my teams.

Deputy General Manager - Oulton Hall Hotel & Spa

AA 5 Star hotel, 152 bedrooms, 2 Restaurants, Drawing Room, 4 Bars, C&B 13 rooms, Spa & 27 hole Golf Course

Progressed through junior and deparmental management roles before being promoted to F&B Manager, part of the Senior Management team. In this role I managed the £7m refurbishment of all the food & beverage outlets as well as the opening of new £5m clubhouse.

Food & Beverage Manager - Oulton Hall Hotel & Spa

In 2015 I threw away a 15-year career... and it was the best thing I ever did!

I left luxury hotels to work in independent restaurants and quickly learnt that restauranteurs think differently than Hoteliers.

While doing so, I worked across 14 countries in Europe, the Americas and the Middle East.

With some amazing brands & chefs like Dorchester Collection, InterContinental hotels, Alain Ducasse, Dominique Ansel, Greg Malouf, Frederic Vardon and Asia de Cuba.

It has been an amazing journey.

Opening multiple restaurants (40+ and counting)
Opening hotels (4 in total in two countries)
Remotely managing operations internationally (16 brands and 85 restaurants)
Working with suppliers, investors, clients, owners and teams to create unique experiences.  

By the end of 2021, in my role as the COO of a global investment firm, it dawned on me that the skills honed during my time as a restaurateur could be leveraged to benefit hoteliers. 

It became apparent through recurrent feedback that Food and Beverage posed persistent challenges for hoteliers.

So, in March 2022, I created Auden Hospitality with a mission to help hoteliers think differently about their F&B operations to create outlets their guests will love.

All while doing this with a people-centric approach, working with The Burnt Chef Project as an Ambassador to improve the conditions of the amazing people that work in the industry.

Fast forward two years, we are an award-winning agency building a reputation within the industry, we aren’t normal consultants because we are also operators, we understand the challenges the industry faces because we face them too!

It’s why we can bring real-life knowledge and experience to your operation.


My Interests:

➡️ Auden Hospitality, an advisory agency determined to challenge the expected.
➡️ Keynote speaker sharing ways to think differently about F&B.
➡️ Industry-focused focussed podcast, Hospitality Huddles.
➡️ Newsletter specifically aimed at F&B Leaders, read in 57 countries, F&B Insider.
➡️ Eliminating the stigma around mental health in the hospitality industry.
➡️ Advisor to SaaS products in the hospitality space.


My Highlights:

➡️ Opened 40 restaurants and counting.
➡️ Opened four hotels in two countries.
➡️ Worked in 14 countries across 3 continents.
➡️ Created and opened 8 restaurant brands.
➡️ Managed global operations grossing over $50m annually.


Get in touch:
📝 Send me a message on LinkedIn, and let's connect.
🖥 Visit our website at www.audenhospitality.com

Scot Turner

Democratic Society

City Learning Manager

VOLUMES

VOLUMES is a global innovation laboratory committed to supporting the emergence of local ecosystems for positive impact through research, consulting and training in the field of social innovation, circular economy, sustainable food and digital fabrication.

Started in 2015 as the first prototype of Creative and Productive Hub in Paris, Volumes has hosted some of the most vibrant communities of the Parisian social innovation scene and powered a number of initiatives that grew out into independent organizations, including one of the first Foodlab in Europe, a Makerspace, the Fab City Grand Paris initiative and the cooperative Oasis 21.

Volumes is involved in several research projects and runs a number of educational programs, while supporting and consulting different public and private organizations through Europe.

Associate Managing Director

CivicWise

CivicWise is an international distributed and open network that promotes citizen engagement, developing concrete actions and projects based on collective intelligence, civic innovation and open design.

I co-founded CivicWise during a London residency to promote collaborative urbanism and civic
engagement with simultaneous international and local dimensions. The organisation's objective is to
facilitate knowledge exchange at a global level that promotes activities in local contexts, and it is
based on a model of distributed governance, where projects are developed locally by independent
local nodes.

Instigator and Co-founder

Fairbnb.coop

A non extractive alternative to the current vacation rental platforms, that works to connect conscious travelers with fair hosts to promote stronger, more sustainable and equitable communities around the world.

I was in charge of coordinating the actions that will allow the fairbnb.coop alternative platform to operate in direct connection with the local communities, while respecting the right to housing and generating circular economy processes.

My work was focused on generating an innovative connection between the digital platform and the local communities including citizens, hosts and local administrations. One of my main responsibilities was the management of the team in charge of the relationship with the ambassadors and the local administrations.

Community Lead

Buenos Aires City Government

Consulting and training on Civic Design and Innovation for the Urban Anthropology area of the Ministry of Urban Development of the City of Buenos Aires.

Independent Consultant

Financiera de Desarrollo Nacional

Tequendama International Center (CIT) Redevelopment Plan. Integral activation strategy with a Smart City approach.

Labora. Servicio Valenciano de Empleo y Formación

Consultant in Civic Innovation and Design Thinking for the Valencian Employment and Training Service. 
In this project I have been invited to collaborate by the Valencian agency CARPE (https://carpe.studio/)

The process has focused on experimenting spaces, tools and participatory methodologies that accommodate new dynamics within the entity. This approach has allowed to generate horizontal communication spaces where to find specific improvement fields, work on them and implement them through the collaboration of all the people close to the entity: internal staff, citizens, companies and collaborating entities.

UNDP

Coordination of a master plan for the City of Guatemala's smart city strategy as the United Nations
Development Programme's (UNDP) international expert. To deliver this project I worked directly
with a range of actors from the municipal authority, technical experts, and politicians, to a series of
private and public entities.

International Consultant

Partido Alianza Verde (Colombia)

Consultant for the expanded education course on "Political Innovation".

Cercamia

Cercamia, a complementary and glocal currency platform for the promotion of collaborative processes for local communities connected at a global level.
My role in this startup was to foster the development of the community around the platform by promoting synergies and collaborations both locally and globally.

Synergy Officer

Civic Designer, Researcher, Consultant, Entrepreneur and Activist. I design and develop processes and tools to help local authorities, organizations, companies and universities to collaborate with citizens for the common good.

I am an international consultant on urban and regional policies with special focus on Citizen Urbanism and Civic Design processes.

I am a promoter of several spaces, networks, platforms and communities known for their capacity for innovation, civic transformation and development of alternative economic models. Among them are Volumes Lab in Paris, Factoría Cívica in Valencia, the platform Ciudades Comunes, the international network CivicWise, and the Escuela de Innovación Cívica.

I am driven by professional and entrepreneurial action with purpose, which is why I have also collaborated with projects such as Fairbnb.coop and Cercamia to move from theory to action and to transform consolidated social and economic practices towards fairer and more respectful models of local communities. 

I am the biggest global promoter of the practice of Civic Design, for this I often hold conferences, coordinate workshops and specialized courses, as well as edit publications and research among which the Whitepaper of the Civic Design Method stands out.

I teach in different universities in Europe and Latin America.

taplio

The Battle

Scot Turner

Domenico Di Siena

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