Mission

Mission is a B2B global marketplace of senior software engineers supported by best in class engineering management practice via the Mission Platform.
Our 3000+ members are based in 40+ countries (350 when I started). We work with 40+ partners located mainly in LATAM, Africa, US and Asia.
Main achievements:
- Grew the network of senior Engineers by 400% in 18 months,
- Negotiated and signed 30+ partnerships in strategic markets globally,
- Built scalable processes in sourcing, vetting and matching candidates,
- Team management and leadership, starting from scratch, of exceptional people located in different continents,
- Collected data points at all steps of our processes giving us more visibility and predictability in our operations.

Vice President, Member Operations & Partnerships

Modern Canada

- Member of the leadership team (top 50 leader at GDI Integrated Facility Services),
- Built from scratch a new and innovative franchise model targeting secondary markets in Canada including the legal agreement, definition of the service offering, the creation of an operational manual, identification and design of territories, identification and selection of systems to use (CRM, pricing, e-commerce platform etc.), franchisee profiles, go-to-market strategy, sales & marketing strategies etc.,
- Defined the offer that includes janitorial services, specialty cleaning services and a store (online and retail) for cleaning supplies and equipment distribution,
- Identified opportunities to improve revenue growth,
- Opened and lead a pilot corporate unit located in Hamilton, On,
- Implementation of the first franchisees,
- P&L creation and ownership.

Director of Franchising

Encore Travel

Member of the Executive team. Mission: lead and scale operations.
Main tasks:
- Team management of travel agents, team leaders, project managers,
- Put in place and monitored customer service satisfaction and customer experience through SLAs and KPIs,
- Implemented, scaled and improved processes using agile and 6-Sigma methodologies: online booking tools, offline solutions, back office tools, email technology etc.,
- Defined the operational strategy and structure,
- Supported Sales & Account Management teams in pre-sales: worked on pricing and overall finance for new accounts,
- Supported Sales & Account Management teams with the implementation of new clients,
- Trained new clients: built documentation and provided online and in person trainings, 
- Managed P&L.

Director, Service Delivery

Areas of expertise : business development, marketing, international expansion, partnerships.

Strengths : entrepreneurship, ability to start from scratch, international experience and network, e-commerce, negotiation, help businesses scale and grow exponentially. 

Clients : LE CHEMISEUR® (fashion), Bungalo.com (holiday rental), Oyatis (hospitality), Simplenight (travel)

Start up Advisor

Egencia, an Expedia company

Expanding Egencia's online & offline presence in Europe, the Middle-East & Africa (EMEA) via the development of strategic partnerships : 
- Identify markets where a partner is needed,
- Build the business model,
- Identify, audit and negotiate a deal with local partners,
- Responsible for the partners'​ contracts and monthly financial flow, 
- Owner of the P&L, 
- Identify opportunities to improve revenue growth,
- Lead local account management and operations,
- Support global sales for the partners' markets,
- Responsible for the local service delivered: +80 employees,
- Business owner of the expansion project across the region.

Key achievement: In a couple of years, we built a scalable business model with a network in +25 countries across EMEA only (started from zero) and we significantly increased our global footprint and international competitiveness through the win of major global accounts representing more than 30% of the EMEA business volume.

Director, Global Partners Europe, Middle East, Africa (EMEA)

Built scalable operations via strategic partnerships in 6 European countries (Spain, Italy, Switzerland, Ireland, the Netherlands and Sweden). Responsible for the P&L, the client satisfaction, the customer service teams and the Egencia offer in those markets.

Operations Manager New Countries

Carlson Wagonlit Travel

Lead the implemention of global clients in several countries in Europe or globally.

- Supported Sales during the sales processes,
- Collected data and information once therom the Sales and Account Management teams once the agreement is signed,
- Built the team of people who will be involved in the implementation process including Country Leaders,
- Built the project plan with roles and responsibilities,
- Coordinated actions and timelines per market as per agreement,
- Sat weekly reviews with the Key Stakeholders: internally and on the client side.

International Project Manager

Managed the EMEA operations of global multinational clients, led a team of 40 persons. 3 direct reports: 1 project manager and 2 customer service supervisors.
Implemented the clients: conducted gap analysis in each market, identified requirements and specificities to make sure the Saas solution (online booking tool) meets the clients expectations and matches the contractual agreement.

eCenter Operations Manager Europe, Middle East, Africa (EMEA)

With over 15 years of extensive experience in business development, negotiation, international expansion, strategic partnerships and leadership, I have honed my skills in customer service and business operations. Leveraging data and technology, I specialize in solving complex business challenges, designing impactful and scalable processes, and delivering key outcomes that drive growth and value.

Currently serving as the Vice President of Member Acquisition and Partnerships at Mission, a global market network of senior software engineers supported by best-in-class engineering management practices, I have achieved remarkable milestones. In my tenure, I propelled the network of senior engineers by an astounding 400% in just 18 months. I successfully negotiated and closed 30+ strategic partnerships in key markets worldwide. I established scalable processes for candidate sourcing, vetting, and matching, fostering efficient operations. Moreover, I led a geographically diverse team of exceptional individuals, fostering a culture of innovation and collaboration.

My expertise lies in scaling businesses from inception to generating revenue in the hundreds of millions. I prioritize customer-centric approaches in all aspects of my work, adeptly defining and executing ambitious plans even with limited resources. Data-driven decision-making is my forte, as I rely on analytics while also trusting my intuition.

I possess a unique ability to align, lead, and develop world-class teams, valuing team success over individual achievements. Transparency, meaningful communication, and the art of storytelling are integral to my leadership style, inspiring and motivating others. Continuous learning is my mantra, as I consistently strive to educate, improve, and motivate myself. I maintain composure in challenging situations and prioritize high-quality decision-making to drive organizational success. 

Let's connect and explore opportunities to collaborate and drive unparalleled growth together.

I find pleasure in meeting individuals and learning about their unique perspectives. If you're interested in discussing new business, scalability, or…. tennis and travels, please don't hesitate to contact me.

Stéphane Bâlon

EXCELON IP - Patent & Trademark Attorneys

Excelon IP is a full-service IP law firm, guiding clients ranging from early-stage start-ups to MNCs across several industries in protecting their intellectual property in India and across the globe.
Excelon IP – Patent & Trademark Attorneys Excelon IP is a full-service IP law firm, guiding clients ranging from early-stage start-ups to MNCs across several industries in protecting their intellectual property in India and across the globe.

Founder

WORLDWIDE INDEPENDENT LAWYERS LEAGUE

Member

GLEAC

Mentor

JICA NINJA Accelerator - Africa

Startup Mentor

Entie | Find Investors, Cofounders, & Startups.

Chapter Director- Ahmedabad 

Hem Securities Ltd.

Hem GrowthX Partner

BNI (Business Network International)

AIC-LMCP Foundation

Startup India

IP facilitator

Founder Institute

I am Mr Sanjaykumar Patel- Founder & Principal IP Attorney at EXCELON IP. I am an IP enthusiast, who focuses on enhancing business value.

I understand both law and invention. With a focused approach on unlocking the true potential of your inventions and creativity through strategic intellectual property (IP) management. 

With extensive experience in IP evaluation and leadership, I possess a profound understanding of IP law across different jurisdictions.

My expertise lies in crafting winning IP strategies that not only safeguard your inventions and innovations through comprehensive patent protection but also leverage your brand's emotional attributes to maximize its impact.

As your IP partner, I am committed to helping you create wealth through your intellectual property. From guiding you through the patent prosecution process to skillfully negotiating infringement matters, my goal is to add significant value to your business journey.

Navigating the complexities of IP law in different countries can be daunting, but fear not! I am well-versed in the intricacies of IP law across various regions with IP associates network, empowering your innovations to thrive in the global market.

Beyond my legal expertise, my valuable interpersonal skills and leadership capabilities ensure a collaborative and empowering experience for every client. 

Together, we'll strategize, innovate, and transform your intellectual property into a key driver of your business success.

My belief in giving back drives me to mentor, guide, and connect the dots for those around me. I inspire people to live their dreams and offer unwavering support to help them achieve their aspirations. Randonneurs by cycling BRM 200 km

My services includes-
Patent Law · Trademark Law · Copyright Law · Patent/Non-Patent Searches · Patent Drafting and Prosecutions · Patent Portfolio Management · IP Due Diligence for Different Markets · Industrial Design · IP Strategy · IP Valuation · Startup Mentoring

For more information, reach out to me at 📩 sanjay@excelonip.com or explore our website at https://excelonip.com/.

Sanjaykumar  Patel

Everything starts with an Idea?

NO

Everything starts with a problem and then idea comes to solve that problem.

BUT how you are protecting that Idea is important. Because any good idea if not protected well is useless.

What problem you are solving and what IP you have protected?
Comment in reply

#Idea #problem #invention #innovation #startup #MSME

India's First Olfactory Trademark is a Rose-Scented Tire

In a landmark decision, the Trade Marks Registry has accepted an application for a "floral fragrance/smell reminiscent of roses as applied to tyres" filed by Sumitomo Rubber Industries.

This isn't just a quirky news story—it's a seismic shift in Indian IP law! 🇮🇳

Key Takeaways from the Order:
👃 The Mark: A rose-like floral fragrance infused into tyres since 1995.

⚖️ The Hurdle: Satisfying the statutory requirements of distinctiveness and graphical representation under the Trade Marks Act, 1999.

🔬 The Solution: Sumitomo submitted a scientific graphical model, developed by IIIT Allahabad researchers, depicting the smell as a vector plotted across seven "fundamental smell families" (floral, fruity, woody, nutty, etc.).

🎯 The Distinctiveness: The Registry ruled that a rose scent is arbitrary in relation to tyres, creating a stark contrast with the typical smell of rubber, which makes it easily associated with the brand (Sumitomo).

The decision confirms that Indian law permits protection for non-traditional marks like smells, provided the statutory requirements for clarity and objectivity are met.

This ruling opens the door to a new world of sensory branding—from the scent of a store to the fragrance of packaging!

🤔 What non-traditional mark do you think will be registered next in India—a sound, a texture, or a specific colour combination?

👇 Let me know your predictions in the comments below!

 #IntellectualProperty #TrademarkLaw #IndianLaw #OlfactoryTrademark #Branding #Sumitomo #trademark #brandvalue #excelonip

Buying and Selling Business is also a Business.

Yes you heard it right and Bhavin S Bhagat has identified it pretty early and started India Biz for Sale.

In this podcast, he discussed why he started this and his own experience where IP played a vital role during such transaction and why IP is important for every business.

Also you can see how IP can help for business valuation and investor confidence.

Full Podcast is out now. Get link from first comment below.

Give your feedback in comment.

#IPR #IPstrategy #Businessvaluation #business #startup #MSME #simplifyipwithsanjay #simplifyip #ippodcast IndiaBizForSale.com Bhavin S Bhagat TiE Ahmedabad TiE Boston TiE New York

Are you innovating with computer related products/invention?
Are you looking to patent it in India?

Good news for you.... 
Have a look.

Like, comment, share and subscribe to get more such updates.

In a significant development for the Indian tech and Intellectual Property (IP) landscape, the Madras High Court has delivered a landmark verdict that

Open article: Game-Changer Ruling: Madras High Court Clarifies Patentability of Computer-Related Inventions (CRIs) in India! by Sanjaykumar Patel • 3 min read

Game-Changer Ruling: Madras High Court Clarifies Patentability of Computer-Related Inventions (CRIs) in India!

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Stéphane Bâlon

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Sanjaykumar Patel's LinkedIn Performance

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