Hey there, I'm Santiago!

With over eight years of experience in the tech-sales industry, I’ve built a career defining what sustainable growth looks like in tech. From scaling startups to leading international teams, my mission is simple: make growth an obsession, challenge the status quo, and empower teams to achieve the extraordinary.

Experience Highlights

-Sustainable Growth at a European Unicorn: Scaled revenue to +$10M, expanded the team to 40 reps, boosted productivity by 45%, and executed GTM strategies that ensured profitable growth with positive ROI

-10x Revenue Growth at Ontop: I steered Ontop from pre-seed to pre-Series B, orchestrating 10-fold revenue growth while leading global teams and launching new products.

-Global Go-to-Market Strategies: I’ve developed and executed go-to-market strategies that foster profitability and build lasting partnerships

-International Leadership: I’ve led over 90 exceptional sales professionals across 15 countries, reducing sales cycles, pioneering partnership-driven revenue models, and cutting acquisition costs.
Passions Beyond Sales

Outside of my professional life, I’m deeply passionate about entrepreneurship, exploring new opportunities while working remotely, and sharing insights through public speaking. I thrive in fast-paced, high-pressure environments where innovation and growth take center stage.

From Oil and Gas to Tech Sales
With a degree in oil and gas engineering, I found my true calling in tech and sales. My journey began as a Sales Development Representative in Colombia, and I’ve since climbed the ladder to VP of Sales for APAC and EMEA at Ontop. In this role, I led a team of 90 experts, generating over $15M in annual recurring revenue, and launched RecruitGo to $1.5M ARR in less than 10 months.

Having worn multiple hats across the sales cycle—from development to management—I understand the nuances and challenges of every role, which allows me to lead with empathy and strategy.

Let’s connect and chat about SaaS growth, sales strategies, and how to recruit and manage remote teams. Ready to take your sales game to the next level? Let’s chat!

Santiago Chacón

SBI Securities

currently handling a team of eleven relationship officers for the banca channel for Dhule and Nandurbar district STATE BANK OF INDIA branches.

Sales Manager

Aviva India

Handling all branch operation like AML function, ensure all works ongoing as per audit guidelines.
Ensure the adhered Compliance and Risk by Branch.
Providing customer support for paying renewal premium , policy servicing , claim process 
additionally process new business scrutiny , handling and approve the financial and non- financial intimated requests like profile updating , partial withdrawals payouts , surrender payouts  , unclaimed amounts, maturity payouts.
Cross Sell the product of Aviva life and generate the business leads for Aviva Direct Channel to expand the business and customer business.
Handling Branch Admin and finance related queries.

Branch Service Group

Aditya Birla Sun Life Insurance

Training & Mentoring the Sales team on Documentation / Process / Guidelines adherence, across AP/TS 
The Sales & CSE team consist around 150+ people.
Managing Cash/Cheque received for New business and as well as renewal premium
Taking up customer queries and getting them resolved by myself. 
Generating leads from walk-in-customers.
Premium fallow-up with customers. 
To ensure our Sales team / CSE team follow the rule of 100% First Time Right Basis transactions.
To ensure the SLAs are adhered without any discrepancies.
To ensure any escalations/queries raised by the Bank are being resolved with-in specific TAT.
To ensure the Sales/CSE team are in equal co-ordination to ensure smooth work transactions for better results.
To educate the sales team on process guidelines downloading on time to time & as and when required.
To ensure the sales team are adhering the compliance guidelines like No Forgery, Non Tampering of Documents etc.
To ensure a weekly meeting is called up with Sales to understand the Service level issues and to ensure the same are addressed with in specific TAT.
Investigation of claims.
Maintain records of converted and non-converted policies.
Preparation of Daily & Monthly reports from the Branches.
Preparation of weekly reports for rest of Maharashtra region.
Preparing various MIS for presentation purpose for Zonal Manager.

Senior Executive in Zonal Operation and Customer Service 

Arkad  Distribution Services Limited

Business to Customer and Business to Business  Services.
Generate the leads for General Insurance,Life Insurance, Health insurance,Loans.
Fix meeting with high assets clients.
Push the team for complete daily target.
Led full staff weekly  meetings to discuss sales strategy, performance goals.
Reported results to upper management on a daily, weekly & monthly basis.

Deputy manager

5paisa

Engaged existing customer segment in order to upsell individual accounts.
Maintained administrative tasks involving installation and customer satisfaction.
Selling products and service of company through leads.
Identified clients' needs and cultivated effective sales strategies via the phone.
Effectively run a sales presentation by actively listening, overcoming objections, and building consensus with prospective clients.
Ensuring maximum activations through leads.

Sales Associate Intern

having four year plus experience of sales , customer support in NBFC industry

taplio

The Battle

Santiago Chacón

SWAPNIL DESALE

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