Hero Vired

Program Director

myELSA : The Complete Ecosystem for Tutors 

Co-Founder

DIRECTOR and CPO

Retail360 

Head of Product

Cognizant

Worked as a Solution Architect for Different Clients like TIAA, Prudential

SR Associate

TIAA-CREF

Providing Design to HP Exstream applications

SR Consultant

Infosys

Provide solution to communication management problems.

SR associate Consultant

Infosys Technologies Ltd

Developed HP Exstream and COBOL applications.

Software Engineer

Tech and business trainer 13+ years of experience in Technology all over the world.
An edtech entrepreneur , with the experience of building full stack solutions from the scratch and successfully running the business in the digital world. I am passionate about creating millionaire teachers and helping teaching businesses to grow by using the power of technology.

Sanjoy Paul

▪ Spearheaded tailored learning strategies for Tech and Data programs, aligning with industry needs.  
▪ Conducted comprehensive TG persona research, curriculum design, and competitive analysis to bridge the gap between academic delivery and market demands.  
▪ Managed 25+ cohorts, monitored learner performance via Google and Tableau dashboards, and implemented improvements based on feedback.  
▪ Streamlined learner ticketing system and faculty allocation, enhancing efficiency for both internal and external resources.  
▪ Oversaw LMS operations and collaborated with cross-functional teams to ensure content quality and an optimal user experience.

Associate Program Manager

▪ Oversaw the day-to-day operational aspects of the Learning Management System (LMS), ensuring seamless functionality and user experience.
▪ Authored a variety of content (Live and Self Paced) on the LMS platform for various Program Domain (Technology, Data, Finance, Management & Future Tech)
▪ Created and maintained course cards and assessments ( including tests and quizzes) for all programs, ensuring accurate and up-to-date program information.
▪ Managed learning paths within the LMS, structuring the educational journey for optimal learning outcomes.
▪ Addressed content-related issues within the LMS, troubleshooting and resolving challenges to maintain smooth operations.
▪ Collaborated cross functionally with the Learning Strategy, Content, and Delivery teams to align learning objectives and delivery strategies.
▪ Executed tasks requiring a high degree of accuracy and consistency, ensuring the quality and reliability of learning materials to be delivered as per agreed deadlines.

Additional Responsibilities as Role Evolved:

▪ Worked on the program research and curriculum design for Tech programs, including research on TG persona, bridging the gap between Industry requirements and Academic delivery, JD and Competitive analysis, Salary insights, program viability, and its potential.
▪ Assumed ownership of driving learning pedagogy, ensuring smooth learning experiences and positive career outcomes.
▪ Individually managed multiple cohorts, proactively addressing concerns, analyzing learner feedback, and conducting audits of live sessions to maintain pedagogical standards.

LMS Coordinator 

Acelerar Technologies Pvt Ltd

As a Process Associate, I was responsible for assisting in various operational tasks within a company

▪ Accurate and efficient entry of data and processing tasks, which could include updating records, entering information into databases, and maintaining data accuracy.
▪ Creating, updating, and maintaining various types of documents, spreadsheets, reports, and presentations as required.
▪ Ensuring that data and information are accurate and consistent by conducting regular quality checks and audits.
▪ Identified the areas for process improvement and suggested ways to enhance efficiency, reduce errors, and streamline operations.
▪ Interacted with team members, supervisors, and sometimes clients to communicate progress, issues, and updates related to tasks and projects.
▪ Conducted online research and gathered information on various e-commerce products to support decision-making and project requirements.
▪ Keeping up to date with company processes, tools, and software applications, and participating in training opportunities to enhance my skills and knowledge.
▪ Managed internal team training, handled multiple tasks simultaneously, and effectively prioritized work to meet project deadlines.

Process Associate

MyCaptain

Sales And Marketing Intern

RedCarpetUp.com

Customer Service Representative

Hi, I'm Roushan 👋
Currently working as an Associate Program Manager – Learning Strategy at Hero Vired, a premium EdTech venture by the Hero Group. I bring over 4 years of diverse experience across EdTech, operations, and process management, with a strong focus on delivering impactful learner experiences.

At Hero Vired, I’ve led programs across Data and Tech domains, collaborating cross-functionally to ensure content quality, seamless LMS integration, and learner engagement. I began as an LMS Author and was promoted in under 1.5 years for my contributions to content strategy and operational execution.

Key Skills & Areas of Expertise:
- Process Optimization & Team Coordination  
- Strategic Thinking & Cross-Functional Leadership  
- Program & Stakeholder Management  
- Data Analysis & Reporting 
- LMS Authoring & Content Operations  

My academic foundation in Business Management (BBA) from Lovely Professional University, combined with my on-ground EdTech experience, has shaped my ability to work across teams, drive learner outcomes, and contribute to business growth.

I'm always up for a challenge, committed to continuous learning, and passionate about building solutions that improve learning experiences.

Looking forward to connecting with you here on LinkedIn!

taplio

The Battle

Sanjoy Paul

Roushan Kumar

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