As Head of Digital & AI, I specialize in scaling enterprises through intelligent agent architectures and composable AI systems. With 15+ years of engineering leadership, I architect and deploy production-grade AI solutions that transform how organizations operate, innovate, and compete.

🤖 AI AGENTS & ORCHESTRATION EXPERTISE
I build sophisticated multi-agent systems using cutting-edge frameworks including LangChain, LangGraph, Semantic Kernel, AutoGen, and Microsoft Agent Framework. My work spans from research prototypes to enterprise-grade deployments, with deep expertise in agent orchestration patterns using LangGraph, Semantic Kernel, Crew AI, and Agno.

🎯 SPECIALIZED AI CAPABILITIES
• RAG Systems: Architecting retrieval-augmented generation pipelines for enterprise knowledge management
• Voice Agents: Expert in real-time conversational AI using OpenAI Real-time API, Eleven Labs, Vapi, Bland AI, and developing on-premise voice agent solutions
• Video RAG: Pioneering multimodal architectures that extract and reason over video content
• Microsoft AI Ecosystem: Extensive knowledge of Microsoft AI stack and enterprise AI deployments

🚀 CURRENT INNOVATION
• Building a multimodal deep research agent for an Abu Dhabi client, combining advanced reasoning with multi-source intelligence gathering
• Architecting a configurable agentic platform using Model Context Protocol (MCP), enabling plug-and-play agent integration for composable AI systems
• Developing different AI agent patterns — from simple reflex agents to complex autonomous systems with memory and planning capabilities

💼 BUSINESS IMPACT
I translate AI innovation into measurable business outcomes: automating complex workflows, accelerating decision-making, and enabling digital transformation at scale. My leadership bridges the gap between AI research and production systems, ensuring solutions are not just technically sophisticated but commercially viable.

🔧 TECHNICAL FOUNDATION
Beyond AI, I bring full-stack expertise across mobile (React Native, 100+ apps delivered, 10M+ downloads), web (React, Next.js), and backend (Python, Node.js) development, enabling me to build end-to-end AI-powered products.

📈 THOUGHT LEADERSHIP
I actively contribute to the AI community, sharing insights on agent architectures, orchestration patterns, and practical AI implementation strategies. Available for consulting on AI strategy, agent system design, and enterprise AI transformation.

Sangam Pandey

Principal Product Manager @ Dell | Managed Services and Cloud Product Management | Author of Product Management IRL

As the Lead Product Manager at Dell Technologies, my focus is on pioneering managed services that seamlessly integrate with third-party providers.  My expertise in defining XaaS offers and developing managed services from incubation to market introduction has been instrumental in sales growth and service delivery. Collaborating with an extensive virtual team, I've negotiated key contracts and empowered a product team dedicated to year-over-year growth, all rooted in a deep understanding of software product management and networking.

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Sangam Pandey

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