Sandy Zhen

Recruiting & Coaching by Zhen Inc

Founder & Sales Recruiter (US & Canada only)

MeazureUp

Sales hire #2 while joining company as employee #14
Sold to mid market & enterprise segment, large chain businesses across Canada & the U.S

Account Executive

Ritual.co

#1 AE ranking among a team of 9 account executives 
Broke company record of most closed won deals in month of October 2020, 420% above quota. 
Acting as a quasi-sales manager to other AEs
Major contributions in sales playbook & cold calling scripts 
Mentored and coached incoming sales hires 
Acted as the liaison between the sales function and product & marketing team

Jobillico | You'll be happier

Jobillico is a recruitment network partnered with Google Jobs and the Canadian Job Bank to create a better match between companies and job seekers. My role is to entice HR professionals to complement their existing hiring tools with the platform that is home to 10,000 hiring companies and 3 million job seekers. 

- Prospecting with inbound leads provided by marketing research team 
- Self initiated 30% of leads through research
- Average of 80-100 outbound calls / day to qualify leads  
- Book appointments for the Account Executive team 
- Average of 45-60 appointments booked per month

Sales Development Specialist

HomeStars

HomeStars is a network for homeowners to post reviews for contractors, separating the best businesses from the worst. I worked with service professionals in the home industry to build their reputation online with their past customer reviews. Happy to have served 120+ clients among small, medium and enterprise businesses to improve their SEO, advertise through word of mouth and generate more work projects! 

- Products; Brand Builder Program & Lead Driver Program 
- Prospecting; average of 100 outbound calls / day to find potential clients                      
- Educate clients on word of mouth advertising through reviews on HomeStars.com 
- full cycle sales from prospecting, closing & providing tips to succeed on platform
- Upsell subscription services with add-ons
- Negotiating subscription prices using least amount of discounting possible 
- Annual attainment of 122% above target

Virgin Mobile Canada

Acting Manager

Top Performers Award Winner (Presidents Club)

Worked for one of Canada's best cellular services provider, a Bell company. Every day my duties included helping members with their account inquiries, billing issues, technical errors and sold cellular devices, home internet and new rate plans. 

- Educate new customers on the Virgin Mobile LTE network 
- New activation monthly attainment 100-135% 
- Review existing customer accounts & discussed renewal options 
- Upgrade sales monthly attainment 150-200%
- Upsell & cross-sell to exceed multiple metrics of accessories and warranties 
- Resolve customer complaints & discovering sales opportunities in difficult situations 
- Member Experience follow up; Ensure customer satisfaction through callbacks while pitching additional products 
- Cold called customer database to generate in-store traffic & referrals 
- Mentored and trained new hires
- National recognition for best member experience through customer surveys
- Consistently remained in Canada's top 2% best sales rep

Retail Sales Consultant

Cash management
Sell bank accounts, credit cards & travel insurance 
Promote RBC Mortgages & refer to mortgage specialists
Provide preliminary advice on diverse investments & referred clients to financial advisors

Client Service Representative

WOW! mobile boutique

Sell mobile devices and monthly rate plans for Koodo, Fido, Rogers & Telus 
New activation & renewal sales 
Post-Sale Calls - checking in with customers regarding purchases and in-store experiences

Sales Representative

Wilfrid Laurier University

Research Assistance in departments of social and developmental psychology 

- Aided graduate students with literature reviews 
- Conducted social experiments & data analyses 
- Brainstormed methods to recruit participants 
- Coordinate schedules for research studies 
- Tutored students in social psychology & statistics 
- Proctored 2-3 exams/ semester

Research And Teaching Assistant

ACTV8 Marketing

Encourage customers to apply for the President's Choice Financial Mastercard 
Attach balance protection plans to sales

Contact: sandy@recruitingcoachingbyzhen.com

Recruiting - I recruit top sales talent for companies across Canada & the U.S. I have a successful track record of placing SDRs and AEs into companies within 30 days. DM me to inquire about having me assist with finding rock star talent. 


My Super Powers: Mentoring & Connecting People
📌[MENTORSHIP/SALES ADVICE]  
Being in sales for 5+ years, I still have so much to learn but have a hand full of tips and tricks that keeps me employed in the sales tech space. Happy to mentor any emerging sales professionals or trade sales secrets with veterans 🙋🏻‍♀️ 🌟 
[INTRODUCTIONS TO PEOPLE IN MY NETWORK]
📌 I genuinely enjoy connecting people with each other to further their possible synergies. Happy to make someone’s day by introducing you to someone that could help your professional or personal goals 

🚀 [FUTURE GOALS] 🚀 
My ultimate goal is to be a founder of my own software company one day. In the past 4 years, I have been qualitatively designing a sales training software. I often day dream about the day it launches and the number of sales professionals it can help! With this goal, networking to build a large following on Linkedin is important. I help as many people as I can to curate relationships and connections that will aid my software launch in the future. Super open to connect and chat with anyone in various industries, roles or backgrounds. I am open minded to talk to anyone as I love creating opportunities. Firm believer in an equal give and take interaction to network. The best way to network is to help people. 🙏🏻

I love sales, entrepreneurship and all things that fall under hustles 💪🏻 much enjoy meeting new people and discovering their passions as well. what’s your passion? Let’s connect and chat (I accept all invites)

Germaine J Muirhead

Germaine J Muirhead Consulting

Marketing Consultant

Social Saturday Squad

Germaine has been involved in various social networking group where he has built and influence various LinkedIn account from 1000 to 14,000 LinkedIn followers in 2022.  

Germaine has generated new LinkedIn followers in the following groups: Recruiters, job seekers, C-Level executives, Directors, Managers, Freelancer, Aspiring Entrepreneur and leading expert in Sales organizations.  

Germaine was featured in LinkedIn News for his expertise in mass layoff and optimizing your LinkedIn account.

Germaine established 5 step process on how to optimize your LinkedIn account. Here are Germaine's recommendation: 1. Creating LinkedIn posts 2-3 per week, 2. Commenting on other people post, supporting a job anniversary, job loss or major event, 3. Using #hastags to spread your message out to other people, 4. Join network that will help you be more discovered on LinkedIn 5. Provide your expertise on LinkedIn to your audience so they can learn from your post

Member

Sun Life

▪	Researched key decision makers and stakeholders and completed detailed cold calling for over 40-50 dentist/paramedical client’s daily, ranging from small business owners to Enterprise clients consisting of 1-100 employees; presented marketing solution or SASS, to generate brand awareness and drive client growth
▪	Managed full sales cycle from prospecting to booking appointments for virtual (Zoom) and telephone calls; created engaging and customized presentations to address client requirements for a successful close, managing existing accounts and prospecting potential new business
▪	Managed sales leads through Salesforce, Microsoft Word, Excel and PowerPoint, Avaya Phone System, to pull trends and analysis, identify client ROI, territory marketing presence and high potentials
▪	Closed a multilevel facility (5 locations) that included 75 employees; through robust prospecting, relationship building and management (within 15 touch points) and provided value add service excellence to support client business objectives
▪	Communicated with internal departments located across Canada/Asia such as Sales, Marketing, Operations and Management, to contribute overall sales strategies, customer value proposition & marketing plans

South Shore Fleet Management Inc 

•	Generated and researched leads for the company through prospecting sources like Tradeshows, Yellow Pages, Kijiji, Homestar, LinkedIn, Colleges/Universities, Facebook, Google, Referrals 
•	Develop, hire, recruit, mentor and train a roster of 30 self-employed Taxi Drivers, Operation Manager, Fleet Manager, General Labor Workers, & Interns
•	Created company’s Google Page to fully utilize digital platform for potential consumer to find location of operations
•	Created a sales team to acquire new business through SPIN selling, created monthly goals plans for reps and implemented effective strategies to manage existing business 
•	Managed external relationships with Marketing Agency to promote taxi top build board advertising for clients; “Humber College, Ashley Madison, Justeat.ca Bullfrog Insurance, 411.ca, Borrowell, Kijiji” which resulted on average 110% in sales & brand awareness increase for clients

Business Development Manager

AlarmForce Industries Inc.

•	Received inbound leads, web leads, & referrals from prospect and convert them into customer by educating them on the product and services 
•	Over achieved sales target by 170% in 2015, 136% in 2016 & top 5 sales rep in the organization 
•	Generated over $45000 annually in revenue & 1138 new customer acquisition yearly
•	Received Employee of the Month for Jan 2016 becoming number 1 sales rep on the floor for North America, building relationship in different department & displaying core value 
•	Generate contracts, Referral form & inputting them on database 
•	Worked in an Entrepreneurial environment to managed deals & communicate with different department in North America

Inside Sales Representative

Yellow Pages / Pages Jaunes – Canada

•	Generated and researched leads for the company through prospecting sources like 411.ca, Kijiji, Homestar, Manta, Yelp, Metro, Toronto Star/Sun, Facebook, Google and Association
•	Created Google Page and helped monitor Google Analytics for Small to Medium Business Enterprise in order to generate advertising dollar to determine effective ROI for clients  
•	Educated clients on impression, leads and calls for their Google AdWords Campaign to understand Digital Marketing Platform 
•	Educated business owners regarding online, print and mobile products to demonstrate the value of Yellow Pages 360 solution to fully utilize their marketing budget to generate revenue 
•	Generated over $120,000 annually in sales which resulted in 130% YTD result 
•	Over achieved sales target by 130% in 2013 which resulted in being named employee of the month and recognized throughout the sales channel for most sales for all of Canada in my department 
•	Communicated with company departments located across North America such as Sales, Marketing, Operations and Management to utilize clients advertising program to increase awareness of their brands and services

Account Manager

Influence Marketing

•	Received employee of the month recognition for demonstrating strong selling ability and marketing insights on consumers trends 
•	Sold over 100 units of consumers products to retail stores during a promotional weekend 
•	Conducted qualitative marketing research on consumer feedback
•	Involved in distributing and promoting various consumer brands like: Kraft and Maple Leaf
•	Analyzed the current trend of demographic groups such as: Baby Boomers, Generation X & Y

Brand Ambassador

Voysus

•	Promoted up/cross-sales of over $100 worth of telecommunications products to each client 
•	Participated in the creation and modification of sales scripts by providing creative suggestions and feedback to my department 
•	Resolved over 10 consumer complaints daily in order to increase consumer satisfaction
•	Produced a satisfying consumer experience by understanding client expectations, exceeding sales targets and providing an accurate, prompt and efficient service
•	Analyzed consumer needs and sales objectives to make prompt decisions. For instance, I tracked over 50 consumer’s spending habits through CRM which, combined with a solid knowledge of our products, allowed me to develop efficient selling techniques to be applied by the department

Vital Links Ice-Cream and Event Marketing

•	Generated profit for the company by establishing a net income over $250 which resulted in 400% R.O.I for the events and securing more events for the company 
•	Generated leads for clients through various marketing research techniques like Yellow Pages 
•	Recorded over 100 sales transactions through inventory sheets and handled cash/credit transactions

Sales Associate

Ontario Ministry of Government and Consumer Services

•	Administered over 100 direct deposit applications submitted by suppliers and employees daily with their banking information to be setup/updated in the government´s financial software (Oracle) 
•	Acquired a good understanding about the operations of the Central Control Unit and its positioning in the Procure-to-pay process and the support to the operations of other Ministries in Ontario
•	Analyzed supplier’s information and adjust records regarding their legal or “Operating as” name, business number, address, contact details, SIN, T4A/T4A-NR applicability, etc. 
•	Verified the status of direct deposit applications submitted by employees for expense claim reimbursement

Administrative Assistant

Business Development & Account Management Expert/Marketing Genius/Networking Guru/Community Builder

I am a marketing consultant with over 10 years of experience in sales, business development, and account management across various industries. I have a BBA in business, management, marketing, and related support services, and I specialize in marketing communications, sales and customer relationship management (CRM). I help businesses and professionals grow their online presence and reach their target audience through effective and engaging LinkedIn content and campaigns.

As a member of Social Saturday Squad, a social networking group, I have built and influenced various LinkedIn accounts, increasing their followers from 1,000 to 26,000. I was featured in LinkedIn News for my expertise in mass layoff and optimizing your LinkedIn account. I have established a 5-step process on how to optimize your LinkedIn account, covering topics such as creating posts, commenting, supporting, networking, and personal branding. My mission is to empower and inspire others to leverage LinkedIn as a platform for learning, sharing, and connecting.

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The Battle

Sandy Zhen

Germaine J Muirhead

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