Sandy Zhen

Recruiting & Coaching by Zhen Inc

Founder & Sales Recruiter (US & Canada only)

MeazureUp

Sales hire #2 while joining company as employee #14
Sold to mid market & enterprise segment, large chain businesses across Canada & the U.S

Account Executive

Ritual.co

#1 AE ranking among a team of 9 account executives 
Broke company record of most closed won deals in month of October 2020, 420% above quota. 
Acting as a quasi-sales manager to other AEs
Major contributions in sales playbook & cold calling scripts 
Mentored and coached incoming sales hires 
Acted as the liaison between the sales function and product & marketing team

Jobillico | You'll be happier

Jobillico is a recruitment network partnered with Google Jobs and the Canadian Job Bank to create a better match between companies and job seekers. My role is to entice HR professionals to complement their existing hiring tools with the platform that is home to 10,000 hiring companies and 3 million job seekers. 

- Prospecting with inbound leads provided by marketing research team 
- Self initiated 30% of leads through research
- Average of 80-100 outbound calls / day to qualify leads  
- Book appointments for the Account Executive team 
- Average of 45-60 appointments booked per month

Sales Development Specialist

HomeStars

HomeStars is a network for homeowners to post reviews for contractors, separating the best businesses from the worst. I worked with service professionals in the home industry to build their reputation online with their past customer reviews. Happy to have served 120+ clients among small, medium and enterprise businesses to improve their SEO, advertise through word of mouth and generate more work projects! 

- Products; Brand Builder Program & Lead Driver Program 
- Prospecting; average of 100 outbound calls / day to find potential clients                      
- Educate clients on word of mouth advertising through reviews on HomeStars.com 
- full cycle sales from prospecting, closing & providing tips to succeed on platform
- Upsell subscription services with add-ons
- Negotiating subscription prices using least amount of discounting possible 
- Annual attainment of 122% above target

Virgin Mobile Canada

Acting Manager

Top Performers Award Winner (Presidents Club)

Worked for one of Canada's best cellular services provider, a Bell company. Every day my duties included helping members with their account inquiries, billing issues, technical errors and sold cellular devices, home internet and new rate plans. 

- Educate new customers on the Virgin Mobile LTE network 
- New activation monthly attainment 100-135% 
- Review existing customer accounts & discussed renewal options 
- Upgrade sales monthly attainment 150-200%
- Upsell & cross-sell to exceed multiple metrics of accessories and warranties 
- Resolve customer complaints & discovering sales opportunities in difficult situations 
- Member Experience follow up; Ensure customer satisfaction through callbacks while pitching additional products 
- Cold called customer database to generate in-store traffic & referrals 
- Mentored and trained new hires
- National recognition for best member experience through customer surveys
- Consistently remained in Canada's top 2% best sales rep

Retail Sales Consultant

Cash management
Sell bank accounts, credit cards & travel insurance 
Promote RBC Mortgages & refer to mortgage specialists
Provide preliminary advice on diverse investments & referred clients to financial advisors

Client Service Representative

WOW! mobile boutique

Sell mobile devices and monthly rate plans for Koodo, Fido, Rogers & Telus 
New activation & renewal sales 
Post-Sale Calls - checking in with customers regarding purchases and in-store experiences

Sales Representative

Wilfrid Laurier University

Research Assistance in departments of social and developmental psychology 

- Aided graduate students with literature reviews 
- Conducted social experiments & data analyses 
- Brainstormed methods to recruit participants 
- Coordinate schedules for research studies 
- Tutored students in social psychology & statistics 
- Proctored 2-3 exams/ semester

Research And Teaching Assistant

ACTV8 Marketing

Encourage customers to apply for the President's Choice Financial Mastercard 
Attach balance protection plans to sales

Contact: sandy@recruitingcoachingbyzhen.com

Recruiting - I recruit top sales talent for companies across Canada & the U.S. I have a successful track record of placing SDRs and AEs into companies within 30 days. DM me to inquire about having me assist with finding rock star talent. 


My Super Powers: Mentoring & Connecting People
📌[MENTORSHIP/SALES ADVICE]  
Being in sales for 5+ years, I still have so much to learn but have a hand full of tips and tricks that keeps me employed in the sales tech space. Happy to mentor any emerging sales professionals or trade sales secrets with veterans 🙋🏻‍♀️ 🌟 
[INTRODUCTIONS TO PEOPLE IN MY NETWORK]
📌 I genuinely enjoy connecting people with each other to further their possible synergies. Happy to make someone’s day by introducing you to someone that could help your professional or personal goals 

🚀 [FUTURE GOALS] 🚀 
My ultimate goal is to be a founder of my own software company one day. In the past 4 years, I have been qualitatively designing a sales training software. I often day dream about the day it launches and the number of sales professionals it can help! With this goal, networking to build a large following on Linkedin is important. I help as many people as I can to curate relationships and connections that will aid my software launch in the future. Super open to connect and chat with anyone in various industries, roles or backgrounds. I am open minded to talk to anyone as I love creating opportunities. Firm believer in an equal give and take interaction to network. The best way to network is to help people. 🙏🏻

I love sales, entrepreneurship and all things that fall under hustles 💪🏻 much enjoy meeting new people and discovering their passions as well. what’s your passion? Let’s connect and chat (I accept all invites)

Turning Stone Enterprises

Group Sales Manager

Convention, Catering & Sales Services Manager

3 Willows Event Center

Leveraging my event management experience, I co-led team and managed daily operations, including budgeting, scheduling, staffing, venue branding, and hiring for seamless functioning. To summarize costs and revenue, I analyzed P&L for each event. I maintained updated reports of all evaluations to retrieve information easily when required, I ordered/purchased required material to maintain appropriate stock levels throughout event cycle. I oversaw all business relationships and interactions via CRM. While monitoring payment and schedules as well as troubleshooting all issues, I created event contractual agreements and signed contracts by all parties. I leveraged keen attention to detail while drafting grant applications, business plans, and profit projections.

Key Accomplishments:
► Developed building designs/structures and operational policies to ensure sustainable business growth.
► Contributed remarkable efforts in venue startup from scratch during COVID-19 as the youngest adult by developing and deploying robust strategies.
► Motivated Marketing Developer to develop social media platforms and stimulate audience engagement.
► Directed all factors of business plan development with a meticulous focus on achieving desired outcomes.
► Researched CDC & NYS guidelines to maintain open communication with clients, satisfy customers, and book events during pandemic.
► Fostered lucrative relationships with vendors and negotiated pricing on favorable terms and conditions, aimed at controlling costs and driving service excellence.
► Initiated outreach with prospects by researching potential clients to assess needs, propose best suitable solutions, and grow customer base.
►Designed and implemented marketing strategies to boost awareness.
►Spearheaded all facets of event from conception to planning roadmaps, estimating costs, administering budget, and successful execution in line with defined requirements along with supervising additional event planners and designated events.

Operations Manager

Boondocks Restaurant and Bar

While working as Assistant Manager, I met and surpassed customer expectations by booking, scheduling, and organizing events in accordance with specified guidelines, scope, timelines, and budget. Through proactive conflict management and resolution, I encouraged employees and mitigated negative impacts on work. I coordinated daily operations management to streamline all processes. I determined and solved all issues with utmost professionalism. I remained compliant with safety policies and procedures while handling cash to minimize risk of loss.

Key Accomplishments:
► Screened, interviewed, and recruited staff to fill vacant positions with competent employees.
► Facilitated achievement of productive goals by directing, coaching, and building a team of more than 50 employees.

Assistant Manager & Event Coordinator

In this role, I oversaw employee and restaurant operations during allocated shifts for stabilizing daily processes and accelerating
staff productivity. To realize maximum guest satisfaction and encouraged repeat business, I established an entertaining and
pleasant environment and ensured the provision of exceptional service to guests. I collaborated with team members throughout the shift to complete assigned tasks within stringent time constraints along with managing front-of-house and back-of-house operations, using effective multitasking skills.

Key Accomplishments:
► Promoted to Assistant Manager for demonstrating utmost dedication toward work excellence.
► Developed revenue-generating work environment to motivate staff and boost revenue.

Supervisor

Server

Services Manager with expertise in initiating business, aligning output with core values, and unlocking staff potential. Accomplished in client facing roles, leadership, community engagement and event management.

Dedicated hospitality professional with a passion for cultivating memorable guest experiences. My journey began in the vibrant world of hospitality, where I honed my skills in guest relations, operations management, and team leadership.

Driven by an entrepreneurial spirit, I ventured into the startup scene, where I thrived in dynamic environments, wearing multiple hats and navigating the challenges of building something from the ground up. This experience instilled in me a mindset of innovation, adaptability, and resilience.

Currently, I bring my diverse background to the realm of group sales, where I specialize in forging strategic partnerships and crafting tailored solutions to meet the unique needs of corporate clients and event planners. Leveraging my expertise in hospitality and startup dynamics, I strive to exceed expectations and drive growth in every interaction.

I am passionate about fostering meaningful connections, whether with clients, colleagues, or industry peers, and am always eager to collaborate on projects that push boundaries and elevate standards. Let's connect and explore how we can create impactful experiences together.

taplio

The Battle

Sandy Zhen

Tori Scott

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