Strengthen Your Change Leadership with a Coach You Can Trust |Forbes Contributor |Accenture Alum |Former NU Adjunct Faculty

Empowering Leaders to Navigate Change and Drive Results

With over 20 years of experience guiding executives across industries, I've honed my expertise in leadership development, change management, and high-performance team building. My journey from competitive tennis to global change initiatives at Accenture and other global firms has taught me the critical importance of adaptability, resilience, and strategic communication in today's volatile business landscape.

Key focus areas:

 - Elevating leadership potential through personalized coaching
 - Mastering Change Leadership to drive sustainable transformations
 - Enhancing executive presence and inclusive leadership skills

My approach combines structured frameworks with agility, utilizing assessments, workshops, and hands-on coaching to deliver rapid, measurable progress. Drawing from my academic work at Northwestern University and insights from the Forbes Coaches Council, I provide leaders with practical strategies to navigate complex challenges and inspire their teams.

Ready to elevate your leadership and drive impactful change? Let's connect.

Email: smschwan@evolvingstrategies.com
Phone: +1.312.371.7263
Schedule a call: https://calendly.com/sandyschwan

Sandy Schwan

RTS Financial

• Vendor & AR Management: Successfully acquired new B2B clients and maintained existing
business relationships, resulting in a 15% increase in revenue. Implemented efficient AR
portfolio maintenance and back-end reconciliation processes.
• Contract Negotiation: Negotiated favorable contract rates, concessions, and agreement
terminations, resulting in a 10% decrease in costs and improved profitability.
• Regulatory Compliance: Ensured compliance with legal contracts, implemented contract
reviews, and mitigated potential impediments, reducing legal risks by 20%.
• Stakeholder Leadership Engagement: Delivered high-level presentations to key stakeholders,
summarizing essential KPIs and influencing board-level decision-making.
• Process Improvement: Implemented strategic marketing and recruitment efforts, driving 20%
annual sales growth. Continuously refined processes to enhance productivity and efficiency.

Project Manager Business Development

MEAN Girls Empowerment | Mentoring Program

• Program Development: Designed and implemented programs tailored to the specific needs and interests of girls in the target age group, resulting in a 25% increase in program participation.
• Mentoring and Support: Provided guidance and support to program participants, fostering personal growth and promoting positive self-esteem.
• Event Coordination: Organized and managed events, workshops, and activities, including guest speakers and field trips, to enhance program engagement.
• Evaluation and Reporting: Monitored program effectiveness, collected data, and prepared reports to measure outcomes and impact.
• Budget Management: Managed program budgets, tracked expenses, and ensured financial accountability, resulting in a 10% reduction in program costs.

Program Manager

Enterprise Holdings

• Vendor & Supplier Relationship Management: Conducted thorough risk assessments of vendor contracts, resulting in a 15% reduction in potential liabilities and ensured compliance with legal requirements and regulatory standards.
• Regulatory Complaints Handling: Developed and implemented a regulatory complaints management process to address and resolve compliance issues in a timely manner, maintaining adherence to regulatory standards.
• Stakeholder Communication: Effectively communicated contract breaches to stakeholders, facilitating prompt resolution and minimizing financial impact. Collaborated with branch managers to de-escalate resolved risks and ensure ongoing compliance checks.

Project Manager- Risk Management

Enterprise

• Vendor & Supplier Relationship Management: Demonstrated proficiency in understanding contracts for suppliers, resulting in a 15% increase in vendor compliance and performance.
• Regulatory Complaints Handling: Implemented a system for tracking and addressing regulatory complaints related to vendor interactions, ensuring compliance with industry regulations and the standards.
• Key Performance Indicator Management:Monitored and measured KPIs and SLAs, leading to a 25% improvement in operational efficiency and customer satisfaction.
• Stakeholder Communication:Implemented seamless communication with key stakeholders and senior leaders, resulting in a 30% increase in strategic alignment and decision-making.

Senior Sales Consultant

• Management Development: Successfully led a team of 15 employees, achieving a 15% increase in branch revenue through efficient operations and customer service excellence.
• Vendor & Supplier Relationship Management: Demonstrated expertise in understanding contracts for suppliers, resulting in a 10% cost savings through optimized vendor agreements.
• Regulatory Complaints Handling: Established protocols for managing and resolving regulatory complaints from customers, ensuring adherence to regulatory requirements and enhancing customer satisfaction.
• Key Performance Indicator Management: Monitored and measured KPIs and SLAs, leading to a 20% improvement in operational efficiency and customer service quality.
• Stakeholder Communication:Established effective communication channels with key stakeholders and senior leaders, resulting in a 25% increase in collaboration and strategic alignment.

Branch Manager

• Contract Regulations: Spearheaded the understanding of supplier contracts, KPIs, and SLAs, resulting in a 20% increase in supplier compliance and performance.
• Stakeholder Communication: Implemented a streamlined communication strategy with key stakeholders and senior leaders, leading to a 15% reduction in response time for issue resolution.
• Regulatory Complaints Handling: Implemented a procedure for addressing regulatory complaints from customers and stakeholders, leading to improved compliance and service quality.
• Key Performance Indicator Management:Monitored and measured KPIs and SLAs, achieving a 25% improvement in operational efficiency and customer service excellence.

Assistant Branch Manager

Alcorn State University

- Assisted in the preparation and submission of grant proposals, resulting in 10% increase in successful funding.
- Conducted research on potential funding opportunities, leading to 20% increase in identified funding sources.
- Compiled and organized relevant information in grant databases, improving accessibility and efficiency in grant management by 10%.
- Assisted in the coordination and scheduling of meetings and events related to grants and contracts, ensuring timely execution and 75% increase in attendance.
- Assisted in the preparation and review of grant budgets and financial reports, ensuring accuracy and compliance with funding guidelines.
- Monitored and tracked grant expenditures, resulting in reduction in overspending and ensuring compliance with funding guidelines.
- Collaborated with faculty and staff to gather necessary documentation and information for grant applications, improving the quality and completeness of submissions.
- Provided administrative support for grant-related activities, such as photocopying, filing, and data entry, increasing efficiency.
- Assisted in the preparation of progress reports and grant-related correspondence, ensuring timely submission and increase in clarity and professionalism.
- Maintained confidentiality of sensitive grant-related information, ensuring compliance with privacy regulations and protecting the integrity of the grant process.

Work Study Student- Contracts and Grants

Northern Trust

• Regulatory Compliance: Successfully pass any internal or external audits related to compliance and regulatory guidelines.
• Detailed Orientated: Achieve a high level of accuracy in data entry with minimal errors.
• Adaptability and Flexibility: Demonstrate proficiency and adaptability in learning new skills required for
ad-hoc projects.
• Organization and Time Management: Maintain an organized and efficient document management
system

Cooperative Education Student

In my last role as a Project Manager, my role was to develop and implement new projects that could help my company expand its portfolio and generate more revenue. 

To achieve this, I leveraged my analytical skills and expertise in acquisition analysis, which enabled me to evaluate potential deals, conduct due diligence, and negotiate contracts with prospective clients and partners. 

In addition to this, I was responsible for communicating effectively with internal and external stakeholders, where I presented the value proposition and benefits of our services and solutions. 

This required me to have excellent communication and interpersonal skills, as well as the ability to build and maintain strong relationships with key stakeholders.

To enhance my skills and knowledge in business administration and management, I am currently pursuing a Master of Business Administration degree at Indiana Institute of Technology. 

This program has helped me strengthen my emotional intelligence and leadership abilities, essential for creating a positive work environment and motivating my team.

I have also obtained multiple certifications from the Project Management Institute, demonstrating my proficiency and competency in project management, business process analysis, and risk management. 

These skills have been honed during my six years of management experience in various roles and industries. In these roles, I have consistently motivated my teams, assessed risks and outcomes, and facilitated risk reviews and audits.

In summary, I am passionate about creating and growing, and I believe in giving back whatever I receive from the world. 

My skills, experience, and education make me a valuable asset to any organization looking to expand and grow its business.

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Sandy Schwan

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