Sandor Sommer

Glencoco

A marketplace connecting outbound callers with innovative companies looking to scale.

Contract 1099 Business Development Representative

Neurodivergent Selling

Podcaster

Brand30

Member

RightBound

Crescent City Solutions

Owner

KELLER WILLIAMS CCWP

One of the top producing agents in the Market Center. Leadership Council Member for two years. Mentored new associates and taught cold call prospecting methods and strategies for successful onboarding.

Leadership Council

Demaria Films

Executive Producer for Documentary Film, "The Key To Me." In collaboration with James DeMaria, Director. I can assure you that the success of this project was solely centered on James' expertise. I brought passion and relationships that provided financing.

Executive Producer

Charm City Kettlebells

Helped people get in the best shape of their life with the most efficient and intelligent processes.

Equifirst Lending

Account Executive with National Sales Division.  Outbound cold calling to branch managers/owners to create  opportunity for  a discovery call and then a branch presentation on helping the loan officers build an origination business with predictable revenue.


 Generated revenue by advocating loan solutions that would assist brokers and loan officers at Carteret Mortgage and Allied Mortgage in creating consistent revenue for their branch, and  books of business, while providing service that allowed them to grow their customer base. The main two tools to build our relationship was that I trained the LOs on retail loan origination. The better they did the more opportunity we had to serve them and thus create more revenue. We also had a very huge industry disrupter and is quaint now. the loan officers took ownership of their files and were interfaced with our underwriting engines so we didn't have to input any data. There branch did it all. It gave them a lot more ownership and strengthened the relationship to become unbreakable. It saved us a lot of resources and headaches as well. Total win win  

Managed pipeline of loans in our underwriting and processing departments.

 Broke quota every single month by average of 142%.

National Sales, Account Executive

Knox Financial Group

Top performer inbound mortgage origination. Specialized in guiding consumers through the debt consolidation process to position themselves for long term financial health.

Loan Officer

Results-driven Sales Development Representative with a proven track record at Rightbound.io, excelling in cold calling and consistently surpassing quota by 131%. Skilled in utilizing a comprehensive sales stack, including Salesforce, Outreach, and Vidyard. Experienced realtor at Keller Williams and successful entrepreneur, having managed a nationwide pet delivery service. Accomplished podcast host, ranked 13th in Mental Health category on Podimize, and a Brand 30 Cohort Member. Holds a Bachelor of Arts in Economics and completed a Tech Sales Bootcamp at Aspireship. Passionate about driving customer satisfaction and embracing challenges across diverse industries.

Sandy Sommer

Zendesk

Mid-Market Business Development Representative

Batelle

Have you ever been yelled at by a customer for 15 minutes straight?

I wasn't a customer support rep, I was a sales consultant. 

This wasn't a customer I'd sold to, or even a problem related to me.

She was feeling desperate and frustrated. 

Calling other reps awful names.

You know the feeling when an irritated customer threatens to shame your company on social groups full of your ideal customer profiles?

Yeah, scary. 

Short staffed. No one available to help.

Looked her up in our CRM. 

Not much info. No idea where it all went wrong.

We didn't have a playbook for this. Winging it.

Heart beating fast, called her on my personal cell.

You hear this story often: 

Customer has a problem. They share with a rep by submitting a ticket through the app. Then they send an email to a different rep. A text message exchange a few days later. Missed communication, problem goes unresolved.

Small company, growing faster than our home grown systems could adapt. 

- Different reps had different information.
- No where to log notes to stay in the loop in Gmail.
- In app messaging not saved to CRM.

Biggest problem? 

None of these communications were connected. 

If at all points of this customer's journey, 
all support and success reps had the same information:

- She wouldn't have had to repeat herself. 
- Issues could have been caught before they began. 
- Better internal communication about how to resolve the issue.

Being yelled at is hard. Front line customer support, customer success, sales. 

Save your front line heroes the stress and heart ache.

Are your customer communications integrated with each other?

Shouldn't they be?

Sales Consultant

★ Researched up-to-date therapeutic modalities to treat depression and anxiety
★ Developed curriculum to help client rebuild their life while treating severe depression
★ Designed a values-based system using Cognitive Behavioral Therapy and Dialectical Behavioral Therapy to improve client's mental health 
★ Built trauma recovery plans; improved client depression (PHQ-9) by 70% & anxiety (GAD) by 30%

Mental Health Life Coach

Got It

I balanced the reactive work of responding to inbound interested users with a creative and proactive approach to identify new opportunities from purchased lists of SMB leads.

★ Exceeded cold-call prospecting quota of 60 dials by 20%. Leads nurtured closed $28,000 in 6 months
★ Qualified inbound leads; booked 3+ demo calls a month. Converted 25% of meetings to subscribers
★ Nurtured 75+ B2B relationships (university tutoring department directors) in 6-12 month sales cycle
★ Developed playbooks & strategies to resolve objections using Gap Selling & Challenger Sales methods

☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲

About Got It

Democratizing Conversational AI: TrueNLP™ based Self Discovering, Self Training & Self Maintaining AI in the cloud

Sales Development Representative

Customer Support Representative

Corefact

- Crafted success plans based on client goals (# of inbound leads generated). Guided VIP clients (real estate agents) through customer journey with monthly check-ins to fine tune their print marketing plans
- Onboarded customers to product. Emphasized product features that best fit customer use cases to ensure faster return on investment. 
- Qualified customers for upsell opportunities based on existing spending patterns. Optimized lead scoring for inbound leads. Increased cross-selling and upsell to VIP clients by 15% month over month.
- Collaborated with sales development team on new business opportunities. Sold new products aimed at high-spend clients. 
- Documented internal quality assurance process. Created playbook for generating targeted outbound prospect lists for clients.

Corefact Corporation is a marketing and advertising company providing real estate products.

taplio

The Battle

Sandy Sommer

Hieu Nguyen

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?