SCALIVO – Customer Service That Cuts Costs, Not Quality

As a Managing Director at SCALIVO, I’m part of a passionate, talented team dedicated to helping ecommerce brands across Europe thrive.

At SCALIVO, we specialise in delivering multilingual, 24/7 written customer service designed to reduce costs while maintaining exceptional quality. By leveraging cutting-edge tools and a people-first mindset, we provide fast, reliable support that scales with the needs of our clients—offering seamless, brand-aligned customer interactions at a fraction of the traditional cost.

Our innovative approach focuses on cost-effective, per-closed-ticket pricing, ensuring clients benefit from transparent, predictable costs with no surprises. Whether managing 5,000 or 50,000 tickets per month, we deliver scalable solutions that enhance customer satisfaction, improve operational efficiency, and strengthen brand loyalty.

What sets SCALIVO apart is our commitment to people. As part of a remote-first team, primarily based in Ukraine, I contribute to a culture that prioritises quality, empathy, and efficiency. Together, we ensure every interaction leaves a lasting, positive impression on our clients’ customers.

Managing Director

Sander Bohlen

Consulting and coaching on all topics around startup B2B Sales and people related stuff: lead generation, pitching, presenting, negotiation, founder relationships, hiring etc.

Sales Consulting/Coaching

Podigee – Podcast Hosting & Analytics

Chief Revenue Officer

Dept Agency

Head Of New Business at Dept

LEROI Consulting (part of Dept)

VP of Sales

Aumago GmbH

Chief Sales Officer

mySwissChocolate.ch & chocogreets.com

Director Sales

Weeklymize.com

Founder | Sales & Marketing

Adspert | Bidmanagement GmbH

Head of Sales

alaTest

Senior Sales Manager D-A-CH

Hi, I’m Sander—Managing Director at SCALIVO. We help Europe’s top e-commerce brands reduce customer service costs without compromising quality.

At SCALIVO, my co-founder Stephen Delisle and I lead a skilled team that delivers multilingual, 24/7 written support. We focus on cutting costs, improving efficiency, and building customer loyalty by combining smart tools with human expertise. The result? Exceptional customer experiences at a fraction of the usual cost.

Our transparent, per-ticket pricing ensures predictable costs and consistent quality across European languages. With scalable, modern solutions, we replace outdated customer service models, enabling businesses to grow without being tied to long-term contracts. Our remote-first team, based mainly in Ukraine, operates efficiently and ethically to deliver real results.

I thrive on driving growth, solving complex problems, and helping businesses achieve operational excellence.

Outside of work, I’m a proud partner of my girlfriend and father of our son. I’m also fly fishing enthusiast. When I don't work or spend time with my family, I am likely wading through a trout stream, ideally somewhere high up in the Alps! I’m equally passionate about electronic music production and release from time to time techno tracks on obscure labels.

Other notable work related highlights:

★ Played an integral role, as a Sales leader, in helping several companies to achieve significant growth.
★ Designed and implemented successful sales strategies for several bootsstrapped startups.
★ Hired many top performers in various roles over the years.
★ Established long lasting partnerships with various enterprises and thousands of SMBs over the years.

I love meeting people and learning new things so feel free to send me an invitation to connect.

Let's connect! → scalivo.co / sander@scalivo.co / +49 160 946 964 00

Dayforce

As the Country Manager Sales DACH at Dayforce, covering Germany, Austria, and Switzerland, I lead a high-performing sales team focused on delivering Payroll, Workforce Management—including Scheduling—and Human Capital Management software. Our goal is to help global companies digitize and streamline their people processes to drive efficiency and growth.

With a strong background in leading both commercial teams and military units, I bring a strategic go-to-market mindset and a passion for building high-performing teams. I firmly believe that technology has the power to humanize work—especially for blue-collar employees—by reducing administrative burdens, enabling them to focus on meaningful tasks, and boosting overall productivity and efficiency.

I am convinced that global organizations can only unlock the full potential of their workforce by harmonizing their people processes. This approach not only increases efficiency and productivity but also helps retain their most valuable asset—their people.

Country Manager Sales DACH

Workday

As a results-oriented Global Account Director I identify and develop new relationships with key prospects for Workday. 

I am responsible to lead, coordinate and guide cross-functional teams like Account Based Marketing, SDR, Business Consultants, PreSales, Service Executives, Enterprise Architects, external Partners and Alliances and many more through complex and difficult salescycles. While ensuring exceptional Sales Experience and satisfaction along the whole Salescycle and beyond I always align the goals and strategies of my employer with prospects needs and challenges with a strong GTM Strategy. 

Whats my apporach?
Strong modern leadership coupled with strategic out-of-the-box thinking is key to overcome obstacles and challenges. As a leading role model in terms of ownership and accountability I encourage the whole team to bring exceptional performance on a high quality. 

What is my credo? 
To improvise, adapt and overcome complex situations to reach new heights. 

Achievements FY23:
Successful Net New Win of a DAX40 Large Enterprise after 5 months in Workday

Achievements FY24: 
Goal Assignment 100% 
Successfull Net New Win of a very large multinational Retailer.

Achievement FY25:
Participated at Global High Potential "Activate Program"
Successfull Net New Win of a very large global German Discounter

Director Global Accounts HCM Platform

plusserver

Leading, Mentoring and coaching a successful Large Enterprise - Sales team that strongly focus on the deep value for prospects, customers and partners - that is what I love to do. As the Director of the Field-Sales Team in DACH for plusserver I am responsible for driving net new business and the customer base throughout complex sales cycles and buying centers. 

The fundament by creating strong salesteams is to establish a positive salesculture which is focused on highvalue activities to drive Sales and Pipelinegrowth. This works really well with a combo of classy salesbasics like phonebased outbounding combined with today’s digital and social selling skills. Align this with the companies strategy, automate demandgeneration and include Product Management and the magic will happen. If you align all activities with prospects and customers needs and relevance, you will win. 

These marketfocused activities only have the goal to bring value and new business perspectives to existing and future customers while giving the best experience in every single touchpoint.

By supporting, coaching and leading the Team in various situations, my common target is to lead by example, hit and overachieve goals, help through obstacles, align businessunits and win together as one joint team. 

How? 
Drive integrity, be authentic, stay calm, adapt the situation, take ownership, anticipate risk and lead into success while always having fun and celebrate success ;-)

Achievement:
FY 2021 (Corona)
179% Net Monthly Recurring Revenue Goal Achievement
40% Growth with 50% less SalesReps
70% Overachiever in Team FieldSales RockStars🎸🌟

Director Sales Enterprise DACH Cloud Computing (IaaS; PaaS)

ATOSS Software AG

Managing and building a strong newsales and Inside Sales Accountmanagement team in DACH with Focus on Midsized Companies. My goal always is to meet and exceed sales quota while bringing deep value for customers and partners. The fundament by creating successful salesteams is to hire the right personality with a strong sales attitude, connect them with the whole organization and drop them at the point of Sales very quickly. By supporting, coaching and leading in various situations my common target is to achieve my SalesReps goals and drive success. For me the supreme discipline in being a sales-leader is, to align every single decision strongly with operational and strategic business goals and combine them with the employees and clients needs. How? Drive integrity, be authentic, stay calm, anticipate risk and lead into success.

Achievement: 
FY 2020 (Corona)
121% Revenue Goal Achievement 
45% above Year Before 
Increase of Average Deal Size: 42% 

FY 2019
100% Revenue Goal Achievement 
 29% above Year Before
Increase of Average Deal Size of 30%

Director Sales Mid-Market DACH Workforce Management Cloud Solution

Leading and building a SBS team of young Sales Professionals from the scratch who partner with ADP customers and prospects in order to optimize their international workforce by tailoring innovative and leading global Payroll and HCM Solutions to their toughest HR-related challenges.

Team Achievement:
2 Presidentclub Achievers out of the team

Personal Achievement: 
ADP Presidentsclub (Salesmanager) 2018 (146%)

Manager Sales SMB HR-Cloud & BPO & Inside Sales

Representing ADP in the Mid Market in Northern Germany. Responsible for our key clients and building new business relationships with prospects. Passion: Supporting companies to re-organize their HR-Organization into a modern and strategic thinking HR-Department. Main Goal: Streamline national & international HR-processes to decrease direct & indirect HR Costs with outsourcing the global risk & compliance.

Achievement: 
ADP Presidentsclub 2016 (186%)
ADP Superstarts 2017 (Q1 Bestperformer)
ADP Presidentsclub 2017 (138%)

District Manager Mid-Market Human Capital Management Cloud

Bundeswehr (German Federal Armed Forces)

Army Officer (Captain)

HR kann es sich nicht leisten, in Silos zu denken – schon gar nicht zwischen Blue- und White-Collar-Mitarbeitenden.

Wirklicher Impact entsteht dann, wenn HR Core, Payroll, Zeitwirtschaft und Schichtplanung auf einer einheitlichen Plattform zusammenkommen und so alle Mitarbeitenden unterstützt, vom Büro bis zur Werkhalle, weltweit.

Als Country Manager DACH bei Dayforce helfe ich Unternehmen dabei, HR-Prozesse wirklich integriert zu gestalten: global skalierbar, lokal relevant und mit dem klaren Ziel, die gesamte Belegschaft zu stärken.

taplio

The Battle

Sander Bohlen

Tobias W. Goers ツ

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