SCALIVO – Customer Service That Cuts Costs, Not Quality

As a Managing Director at SCALIVO, I’m part of a passionate, talented team dedicated to helping ecommerce brands across Europe thrive.

At SCALIVO, we specialise in delivering multilingual, 24/7 written customer service designed to reduce costs while maintaining exceptional quality. By leveraging cutting-edge tools and a people-first mindset, we provide fast, reliable support that scales with the needs of our clients—offering seamless, brand-aligned customer interactions at a fraction of the traditional cost.

Our innovative approach focuses on cost-effective, per-closed-ticket pricing, ensuring clients benefit from transparent, predictable costs with no surprises. Whether managing 5,000 or 50,000 tickets per month, we deliver scalable solutions that enhance customer satisfaction, improve operational efficiency, and strengthen brand loyalty.

What sets SCALIVO apart is our commitment to people. As part of a remote-first team, primarily based in Ukraine, I contribute to a culture that prioritises quality, empathy, and efficiency. Together, we ensure every interaction leaves a lasting, positive impression on our clients’ customers.

Managing Director

Sander Bohlen

Consulting and coaching on all topics around startup B2B Sales and people related stuff: lead generation, pitching, presenting, negotiation, founder relationships, hiring etc.

Sales Consulting/Coaching

Podigee – Podcast Hosting & Analytics

Chief Revenue Officer

Dept Agency

Head Of New Business at Dept

LEROI Consulting (part of Dept)

VP of Sales

Aumago GmbH

Chief Sales Officer

mySwissChocolate.ch & chocogreets.com

Director Sales

Weeklymize.com

Founder | Sales & Marketing

Adspert | Bidmanagement GmbH

Head of Sales

alaTest

Senior Sales Manager D-A-CH

Hi, I’m Sander—Managing Director at SCALIVO. We help Europe’s top e-commerce brands reduce customer service costs without compromising quality.

At SCALIVO, my co-founder Stephen Delisle and I lead a skilled team that delivers multilingual, 24/7 written support. We focus on cutting costs, improving efficiency, and building customer loyalty by combining smart tools with human expertise. The result? Exceptional customer experiences at a fraction of the usual cost.

Our transparent, per-ticket pricing ensures predictable costs and consistent quality across European languages. With scalable, modern solutions, we replace outdated customer service models, enabling businesses to grow without being tied to long-term contracts. Our remote-first team, based mainly in Ukraine, operates efficiently and ethically to deliver real results.

I thrive on driving growth, solving complex problems, and helping businesses achieve operational excellence.

Outside of work, I’m a proud partner of my girlfriend and father of our son. I’m also fly fishing enthusiast. When I don't work or spend time with my family, I am likely wading through a trout stream, ideally somewhere high up in the Alps! I’m equally passionate about electronic music production and release from time to time techno tracks on obscure labels.

Other notable work related highlights:

★ Played an integral role, as a Sales leader, in helping several companies to achieve significant growth.
★ Designed and implemented successful sales strategies for several bootsstrapped startups.
★ Hired many top performers in various roles over the years.
★ Established long lasting partnerships with various enterprises and thousands of SMBs over the years.

I love meeting people and learning new things so feel free to send me an invitation to connect.

Let's connect! → scalivo.co / sander@scalivo.co / +49 160 946 964 00

tabya GmbH

CoFounder, CEO

Die EntwicklerQuelle

Geschäftsführer

TechAlamal

Co-Founder

Deutsche Telekom Individual Solutions & Products GmbH

Between December 2015 and July 2017 the company name was DT RSS GmbH.

Junior Project Manager

T-Systems

Development of an Excel based calculation programme (VBA)

Dual Student Pricing Management

Intern Portfolio Management UK

Deutscher Bundestag

Internship

Seit meinem Einstieg in die digitale Welt im Jahr 2014 baue ich maßgeschneiderte Softwarelösungen für den Baumittelstand. Während dieser Anfangsphase meiner Karriere entfachte meine Leidenschaft für Prozessdigitalisierung und die Baubranche, was zur Gründung von tabya! führte – mit unserer Vision die Baubranche auf ihrem Weg zu einem papierlosen und vollständig planbaren Bauen zu unterstützen. Ich bin überzeugt, dass eine innovative Baustellenlogistik der Schlüssel zur Zukunftsfähigkeit der Baubranche ist.

Meine Rolle als Early Adopter digitaler Trends ermöglicht es mir, zukunftsweisende Lösungen zu entwickeln, die die Baubranche revolutionieren. Ich bin stolz darauf, Herausforderungen durch tiefgreifende Analysen in virtuelle Erfolgsprozesse zu verwandeln und werde von meinem Team für meine schnelle Auffassungsgabe und Umsetzungsstärke geschätzt.

Neben meiner Begeisterung für Technologie, ziehe ich meine Motivation aus der Überzeugung, dass Digitalisierung das Potenzial hat, das Unmögliche möglich zu machen. Meine Arbeit ist meine Leidenschaft, und ich bin stolz darauf, die Baubranche in das digitale Zeitalter zu begleiten.

Tobias Müller

taplio

The Battle

Sander Bohlen

Tobias Müller

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?