SCALIVO – Customer Service That Cuts Costs, Not Quality

As a Managing Director at SCALIVO, I’m part of a passionate, talented team dedicated to helping ecommerce brands across Europe thrive.

At SCALIVO, we specialise in delivering multilingual, 24/7 written customer service designed to reduce costs while maintaining exceptional quality. By leveraging cutting-edge tools and a people-first mindset, we provide fast, reliable support that scales with the needs of our clients—offering seamless, brand-aligned customer interactions at a fraction of the traditional cost.

Our innovative approach focuses on cost-effective, per-closed-ticket pricing, ensuring clients benefit from transparent, predictable costs with no surprises. Whether managing 5,000 or 50,000 tickets per month, we deliver scalable solutions that enhance customer satisfaction, improve operational efficiency, and strengthen brand loyalty.

What sets SCALIVO apart is our commitment to people. As part of a remote-first team, primarily based in Ukraine, I contribute to a culture that prioritises quality, empathy, and efficiency. Together, we ensure every interaction leaves a lasting, positive impression on our clients’ customers.

Managing Director

Sander Bohlen

Consulting and coaching on all topics around startup B2B Sales and people related stuff: lead generation, pitching, presenting, negotiation, founder relationships, hiring etc.

Sales Consulting/Coaching

Podigee – Podcast Hosting & Analytics

Chief Revenue Officer

Dept Agency

Head Of New Business at Dept

LEROI Consulting (part of Dept)

VP of Sales

Aumago GmbH

Chief Sales Officer

mySwissChocolate.ch & chocogreets.com

Director Sales

Weeklymize.com

Founder | Sales & Marketing

Adspert | Bidmanagement GmbH

Head of Sales

alaTest

Senior Sales Manager D-A-CH

Hi, I’m Sander—Managing Director at SCALIVO. We help Europe’s top e-commerce brands reduce customer service costs without compromising quality.

At SCALIVO, my co-founder Stephen Delisle and I lead a skilled team that delivers multilingual, 24/7 written support. We focus on cutting costs, improving efficiency, and building customer loyalty by combining smart tools with human expertise. The result? Exceptional customer experiences at a fraction of the usual cost.

Our transparent, per-ticket pricing ensures predictable costs and consistent quality across European languages. With scalable, modern solutions, we replace outdated customer service models, enabling businesses to grow without being tied to long-term contracts. Our remote-first team, based mainly in Ukraine, operates efficiently and ethically to deliver real results.

I thrive on driving growth, solving complex problems, and helping businesses achieve operational excellence.

Outside of work, I’m a proud partner of my girlfriend and father of our son. I’m also fly fishing enthusiast. When I don't work or spend time with my family, I am likely wading through a trout stream, ideally somewhere high up in the Alps! I’m equally passionate about electronic music production and release from time to time techno tracks on obscure labels.

Other notable work related highlights:

★ Played an integral role, as a Sales leader, in helping several companies to achieve significant growth.
★ Designed and implemented successful sales strategies for several bootsstrapped startups.
★ Hired many top performers in various roles over the years.
★ Established long lasting partnerships with various enterprises and thousands of SMBs over the years.

I love meeting people and learning new things so feel free to send me an invitation to connect.

Let's connect! → scalivo.co / sander@scalivo.co / +49 160 946 964 00

BCG X

Growth Principal & Venture GM

Driving topics around online marketing & growth in APAC as part of x.Growth

Lead Growth Architect

BCG Digital Ventures

BCG Digital Ventures is a corporate investment and incubation firm. We invent, build and invest in startups with the world’s most influential companies. We share risk and invest alongside our corporate and startup partners via a range of collaborative options.

Founded in 2014, we have major Innovation and Investment Centers in Manhattan Beach, Berlin, London, Sydney, San Francisco, New York and Tokyo, as well as BCGDV Hatches in Silicon Valley, Seattle and Mexico City, with more locations opening in the coming quarters. 

Our Centers and Hatches are home to a diverse range of entrepreneurs, operators and investors who are building businesses, creating and expanding markets and developing new technologies that benefit millions of people across the globe. For further information, please visit www.bcgdv.com.

Lead Growth Architect 

Senior Growth Architect

UP42

Building & launching UP42 - a new planetary perspective. 

!!!UP42 is hiring!!! >> https://up42gmbh.recruitee.com/

UP42 (www.up42.com) is an open platform and marketplace to build, run, and scale geospatial products. The platform opens up access to a variety of geospatial data and processing algorithms. UP42 brings together high-resolution satellite imagery, drone imagery, IoT data and more - serving as a marketplace for the exchange of geospatial data and processing algorithms. Developers and data scientists across all industries can access and supply ready-to-use data and processing blocks - in order to gain valuable geospatial insights and streamline their processes. The company was founded in Berlin in 2019 and is a subsidiary of Airbus Defence & Space.

Head of Marketing (interim)

HeyCar

We are building HeyCar, an online used car platform in partnership with Volkswagen Financial Services in Germany. HeyCar combines the best dealers and the best cars without hosting advertorials or fake inventory. Our aim is to tackle this market and to become one of the leading players in DACH region very fast. This is what others think about us: https://www.gruenderszene.de/allgemein/heycar-volkswagen 


If you want to help us growing, please visit https://hey.car/careers or PM me for more information.

Head Of Marketing

I am overseeing the overall campaign performance and product development. Aumago is the first display marketing service firm in the area of B2B businesses. We focus on campaigns in Central Europe and are able to perform efficient online marketing campaigns even for SMB businesses!

Head of Programmatic

ABOUT YOU GmbH

I managed the set up and the growth of all social media activities at ABOUT YOU.

Senior Manager Business Development

Luxodo GmbH

Transformation of marketing strategy into operational excellence.

Head of Marketing

Planning and execution of the overall online marketing activities. Activities include: Google Adwords & Analytics, E-Mail Marketing, Affiliate Marketing Management as well as onsite and offsite SEO projects.

Senior Manager Online Marketing

FanMiles

FanMiles is the first systematically fan loyality program worldwide. At fanmiles fans soon can show that they are the best fans of their topic!

Operative Manager (Member of the founding team)

The HUB Milano

Supporting the team of the HUB Milano in the day2day tasks as well as helping single members with specific tasks.

Intern

UBS Wealth Management

Internship within UBS's Ultra High Net Worth division. Working on corporate strategy topics.

Intern - UHNW Strategy & Institutional Wealth

My name is Maximilian Moritz Schuster and I am an online marketing professional who is able to plan, set up and manage large scale marketing operations.

My experiences span many topics such as Google Adwords, Analytics & DoubleClick, facebook marketing, social media management & monitoring, email marketing, affiliate marketing, SEO and much more!

I combine an analytical mind, an excellent education and a executive skill set. I am a self-motivated and structured communicator who wants to create sustainable and successful businesses. Success means for me to reach goals in time and to establish solutions that last longer than its underlying problems do.

My experiences abroad allow me to have a global perspective and I am especially interested in the Asian culture. I love to communicate and to get to know new people and cultural habits.

Any questions? Get in contact: www.moritz-schuster.de

taplio

The Battle

Sander Bohlen

Moritz Schuster

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