SCALIVO – Customer Service That Cuts Costs, Not Quality

As a Managing Director at SCALIVO, I’m part of a passionate, talented team dedicated to helping ecommerce brands across Europe thrive.

At SCALIVO, we specialise in delivering multilingual, 24/7 written customer service designed to reduce costs while maintaining exceptional quality. By leveraging cutting-edge tools and a people-first mindset, we provide fast, reliable support that scales with the needs of our clients—offering seamless, brand-aligned customer interactions at a fraction of the traditional cost.

Our innovative approach focuses on cost-effective, per-closed-ticket pricing, ensuring clients benefit from transparent, predictable costs with no surprises. Whether managing 5,000 or 50,000 tickets per month, we deliver scalable solutions that enhance customer satisfaction, improve operational efficiency, and strengthen brand loyalty.

What sets SCALIVO apart is our commitment to people. As part of a remote-first team, primarily based in Ukraine, I contribute to a culture that prioritises quality, empathy, and efficiency. Together, we ensure every interaction leaves a lasting, positive impression on our clients’ customers.

Managing Director

Sander Bohlen

Consulting and coaching on all topics around startup B2B Sales and people related stuff: lead generation, pitching, presenting, negotiation, founder relationships, hiring etc.

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Podigee – Podcast Hosting & Analytics

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Dept Agency

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mySwissChocolate.ch & chocogreets.com

Director Sales

Weeklymize.com

Founder | Sales & Marketing

Adspert | Bidmanagement GmbH

Head of Sales

alaTest

Senior Sales Manager D-A-CH

Hi, I’m Sander—Managing Director at SCALIVO. We help Europe’s top e-commerce brands reduce customer service costs without compromising quality.

At SCALIVO, my co-founder Stephen Delisle and I lead a skilled team that delivers multilingual, 24/7 written support. We focus on cutting costs, improving efficiency, and building customer loyalty by combining smart tools with human expertise. The result? Exceptional customer experiences at a fraction of the usual cost.

Our transparent, per-ticket pricing ensures predictable costs and consistent quality across European languages. With scalable, modern solutions, we replace outdated customer service models, enabling businesses to grow without being tied to long-term contracts. Our remote-first team, based mainly in Ukraine, operates efficiently and ethically to deliver real results.

I thrive on driving growth, solving complex problems, and helping businesses achieve operational excellence.

Outside of work, I’m a proud partner of my girlfriend and father of our son. I’m also fly fishing enthusiast. When I don't work or spend time with my family, I am likely wading through a trout stream, ideally somewhere high up in the Alps! I’m equally passionate about electronic music production and release from time to time techno tracks on obscure labels.

Other notable work related highlights:

★ Played an integral role, as a Sales leader, in helping several companies to achieve significant growth.
★ Designed and implemented successful sales strategies for several bootsstrapped startups.
★ Hired many top performers in various roles over the years.
★ Established long lasting partnerships with various enterprises and thousands of SMBs over the years.

I love meeting people and learning new things so feel free to send me an invitation to connect.

Let's connect! → scalivo.co / sander@scalivo.co / +49 160 946 964 00

Telesense Kommunikation GmbH

Leitung des Callcenters , der Kundenberatung und der IT Abteilung.

General Manager Operations

Oracle

Senior Account Executive

The Hackett Group

- Specialist in consulting, and Finance topics. Focused on advising CEOs, CFOs and Executives on improving cash flow, working capital and optimising cost structures. Currently working as Associate Consultant in Management Consulting, for the Working Capital practice, and the global head of Private Equity.
at The Hackett Group (REL) Frankfurt.
 
Specialties: Net Working Capital Management: Receivables, Payables Management, Inventory Optimization; Cash Flow Forecasting; Change Management; Restructuring & Turnaround Management; Cost Optimization; Procurement Cost Reduction, Logistics and Supply Chain Cost Reduction and Optimization. Reverse Factoring and Supply Chain Finance Implementations.

Business Development, Consultingsales, Finance Management Consulting 

Responsible for Business Development and Consulting. 
Marketing campaigns, creation, execution and rating of Campaigns, Events, Networking. Sales and Tech Networking.

Business Development Consultant

Apple Operations Europe

Phone Support first and 2nd. Level. Troubleshooting iPhones, iPads, iPods and iMac, MacBooks
PC Computers.
Selling from the Apple Online Store, Selling APP's,Meeting KPI's,
Delivering outstanding customer service,Overachieving for Sales Results.

IOS Advisor / CPU Advisor

BMW Riller & Schnauck

ISR and Event Management, POS Sales aid, Sales of BMW Cars. Z4, X5, X1,X3, BMW 1,3,5,7

BMW Student Job

Do what you can with what you have- that’s great.

My personal interests include Cars, Music, Cinema, Organic Food.

taplio

The Battle

Sander Bohlen

Michael Repnow

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