SCALIVO – Customer Service That Cuts Costs, Not Quality

As a Managing Director at SCALIVO, I’m part of a passionate, talented team dedicated to helping ecommerce brands across Europe thrive.

At SCALIVO, we specialise in delivering multilingual, 24/7 written customer service designed to reduce costs while maintaining exceptional quality. By leveraging cutting-edge tools and a people-first mindset, we provide fast, reliable support that scales with the needs of our clients—offering seamless, brand-aligned customer interactions at a fraction of the traditional cost.

Our innovative approach focuses on cost-effective, per-closed-ticket pricing, ensuring clients benefit from transparent, predictable costs with no surprises. Whether managing 5,000 or 50,000 tickets per month, we deliver scalable solutions that enhance customer satisfaction, improve operational efficiency, and strengthen brand loyalty.

What sets SCALIVO apart is our commitment to people. As part of a remote-first team, primarily based in Ukraine, I contribute to a culture that prioritises quality, empathy, and efficiency. Together, we ensure every interaction leaves a lasting, positive impression on our clients’ customers.

Managing Director

Sander Bohlen

Consulting and coaching on all topics around startup B2B Sales and people related stuff: lead generation, pitching, presenting, negotiation, founder relationships, hiring etc.

Sales Consulting/Coaching

Podigee – Podcast Hosting & Analytics

Chief Revenue Officer

Dept Agency

Head Of New Business at Dept

LEROI Consulting (part of Dept)

VP of Sales

Aumago GmbH

Chief Sales Officer

mySwissChocolate.ch & chocogreets.com

Director Sales

Weeklymize.com

Founder | Sales & Marketing

Adspert | Bidmanagement GmbH

Head of Sales

alaTest

Senior Sales Manager D-A-CH

Hi, I’m Sander—Managing Director at SCALIVO. We help Europe’s top e-commerce brands reduce customer service costs without compromising quality.

At SCALIVO, my co-founder Stephen Delisle and I lead a skilled team that delivers multilingual, 24/7 written support. We focus on cutting costs, improving efficiency, and building customer loyalty by combining smart tools with human expertise. The result? Exceptional customer experiences at a fraction of the usual cost.

Our transparent, per-ticket pricing ensures predictable costs and consistent quality across European languages. With scalable, modern solutions, we replace outdated customer service models, enabling businesses to grow without being tied to long-term contracts. Our remote-first team, based mainly in Ukraine, operates efficiently and ethically to deliver real results.

I thrive on driving growth, solving complex problems, and helping businesses achieve operational excellence.

Outside of work, I’m a proud partner of my girlfriend and father of our son. I’m also fly fishing enthusiast. When I don't work or spend time with my family, I am likely wading through a trout stream, ideally somewhere high up in the Alps! I’m equally passionate about electronic music production and release from time to time techno tracks on obscure labels.

Other notable work related highlights:

★ Played an integral role, as a Sales leader, in helping several companies to achieve significant growth.
★ Designed and implemented successful sales strategies for several bootsstrapped startups.
★ Hired many top performers in various roles over the years.
★ Established long lasting partnerships with various enterprises and thousands of SMBs over the years.

I love meeting people and learning new things so feel free to send me an invitation to connect.

Let's connect! → scalivo.co / sander@scalivo.co / +49 160 946 964 00

42Frontiers

42Frontiers empowers Private Equity and Growth investors to maximize returns through expert Technology, AI, and Data advisory. We provide actionable and comprehensive Tech Due Diligence as well as impactful Value Creation services.

Our team bridges the gap between technology and business, enabling investors to move quickly and confidently without needing to be tech or AI experts. We cater to all sectors and levels of tech maturity, from conventional industries to AI-first companies, ensuring tailored solutions for each unique investment.

Partner

DEPT®

We are a pioneering technology and marketing services company that creates end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. 

Our team of 3,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture. We are committed to making a positive impact on the planet and since 2021 have been Climate Neutral and B Corporation certified.

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech & marketing. We facilitate our pioneering spirit by investing in innovation, by leveraging our proprietary tech, data and knowledge platforms for all our clients worldwide.

Our culture is ’big enough to cope and small enough to care. Simply put we can work for any brand in the world, but with the speed, agility, flexibility and personal relationships of a boutique agency. Join us! www.deptagency.com

FP&A Manager

* Successfully managed the transition of the business unit to Dept

Director Of Operations

* Implementation and management of all financial processes
* Management of the Operations and HR team (5 FTE)
* Responsible for monthly, quarterly and annual reporting
* Leading of financial due diligence process with sub sequent sale of the company

Vice President Finance

Head of Finance

Kanzlei Dr. Sievert

- Comprehensive supervision and support of foreign trade and customs cases (tariff classification, customs regulation, commercial law), written and oral communication with all affected parties (clients, courts, customs offices)
- Accounting
- Employment law

Legal Consultant

University of Hamburg

School of Business, Economics and Social Sciences
Chair for Capital Markets and Management

Student Assistant

PKG-Entwicklungsgesellschaft mbH

- Provider of event management solutions for commercial demand
- Operation and expansion of a subsidiary
- Disciplinary responsibility for 6 employees, 2 trainees und ~50 mini-jobbers

Pferdestall Kultur GmbH

- Concept development and setup of administrative structures
- Company wide introduction of DATEV self services accounting, controlling, ERP, human resources administration, liquidity planning
- Administration of six cultural venues in Hamburg, Berlin and Leipzig
- Shared disciplinary responsibility for up to 22 employees, 4 trainees and ~150 mini-jobbers

Head Of Finance

- Concept development and setup of calculation models for value assessments during business transfers in the insurance sector

taplio

The Battle

Sander Bohlen

Fritz Thomas Schultz

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?