SCALIVO – Customer Service That Cuts Costs, Not Quality

As a Managing Director at SCALIVO, I’m part of a passionate, talented team dedicated to helping ecommerce brands across Europe thrive.

At SCALIVO, we specialise in delivering multilingual, 24/7 written customer service designed to reduce costs while maintaining exceptional quality. By leveraging cutting-edge tools and a people-first mindset, we provide fast, reliable support that scales with the needs of our clients—offering seamless, brand-aligned customer interactions at a fraction of the traditional cost.

Our innovative approach focuses on cost-effective, per-closed-ticket pricing, ensuring clients benefit from transparent, predictable costs with no surprises. Whether managing 5,000 or 50,000 tickets per month, we deliver scalable solutions that enhance customer satisfaction, improve operational efficiency, and strengthen brand loyalty.

What sets SCALIVO apart is our commitment to people. As part of a remote-first team, primarily based in Ukraine, I contribute to a culture that prioritises quality, empathy, and efficiency. Together, we ensure every interaction leaves a lasting, positive impression on our clients’ customers.

Managing Director

Sander Bohlen

Consulting and coaching on all topics around startup B2B Sales and people related stuff: lead generation, pitching, presenting, negotiation, founder relationships, hiring etc.

Sales Consulting/Coaching

Podigee – Podcast Hosting & Analytics

Chief Revenue Officer

Dept Agency

Head Of New Business at Dept

LEROI Consulting (part of Dept)

VP of Sales

Aumago GmbH

Chief Sales Officer

mySwissChocolate.ch & chocogreets.com

Director Sales

Weeklymize.com

Founder | Sales & Marketing

Adspert | Bidmanagement GmbH

Head of Sales

alaTest

Senior Sales Manager D-A-CH

Hi, I’m Sander—Managing Director at SCALIVO. We help Europe’s top e-commerce brands reduce customer service costs without compromising quality.

At SCALIVO, my co-founder Stephen Delisle and I lead a skilled team that delivers multilingual, 24/7 written support. We focus on cutting costs, improving efficiency, and building customer loyalty by combining smart tools with human expertise. The result? Exceptional customer experiences at a fraction of the usual cost.

Our transparent, per-ticket pricing ensures predictable costs and consistent quality across European languages. With scalable, modern solutions, we replace outdated customer service models, enabling businesses to grow without being tied to long-term contracts. Our remote-first team, based mainly in Ukraine, operates efficiently and ethically to deliver real results.

I thrive on driving growth, solving complex problems, and helping businesses achieve operational excellence.

Outside of work, I’m a proud partner of my girlfriend and father of our son. I’m also fly fishing enthusiast. When I don't work or spend time with my family, I am likely wading through a trout stream, ideally somewhere high up in the Alps! I’m equally passionate about electronic music production and release from time to time techno tracks on obscure labels.

Other notable work related highlights:

★ Played an integral role, as a Sales leader, in helping several companies to achieve significant growth.
★ Designed and implemented successful sales strategies for several bootsstrapped startups.
★ Hired many top performers in various roles over the years.
★ Established long lasting partnerships with various enterprises and thousands of SMBs over the years.

I love meeting people and learning new things so feel free to send me an invitation to connect.

Let's connect! → scalivo.co / sander@scalivo.co / +49 160 946 964 00

DGC AG

Cyber Security Solutions Architect 

Regional Sales Manager 

Senior Specialist Sales - Germany & Poland

Onwelo

Onwelo is one of the fastest growing IT companies in Poland. In a short time, we have completed over 300 projects, enlarged our team to over 400 specialists, and opened 7 offices in Poland and one branch in the USA, Germany and Switzerland. We offer our services all over the world, adapting the cooperation model and project methodology to our clients. We currently support clients and our own projects in several areas, such as software development and testing, infrastructure and security, BI / DWH, Big Data and RPA, SAP, business analysis and project management.

Business Development Manager DACH

Wiko

Area Sales Manager

FIXIT S.A.

Business Development of the company services portfolio within DACH region.
Services active sales among Consumer Electronics and IT Vendors and the sales channel as well.
Building a brand and go to market strategy.
Account management of the company’s clients.

Barel Poland sp z o.o.

Introducing Kiano tablet brand within DACH area including key retail networks (Media Markt, 
Saturn,  Euronics, Expert, Aetka, Otto, Notebooksbilliger, Cyberport, Conrad Electronic).
Managing all sales & marketing activities in DACH region – account management, Distributor & Retailers training, presentations at fairs and exhibition.
Marketing & promotion activities design and execution

National Key Account Manager DACH

Debeka

Managing a wide portfolio of the Civil Service Customers in Germany regarding the insurance services provided by Debeka (clerks, prosecutor’s office employees, customs / chamber of duty employees, medical clinics employees and individuals).
Providing training & mentoring beginner insurance agents.

Regional Manager

DKM Impresja

Introducing velour decoration products by DKM into EU markets (ex. DIY retailer in DE & AT).
Building a portfolio of Customers & Business Partners.
Account management and presentation of the DKM products during fairs and exhibitions.

Export Manager DACH

Own Business Insurance Specialist

Intensive sale of the capital insurance policies to individuals as a certified agent (KNF license).
Building and managing a sale structure – recruiting new agents, providing training, mentoring.
Partnership with Ergo Versicherungsgruppe and Vienna Insurance Group.

Insurance Specialist

Praktiker

Managing up to 100 sale persons in the market.
Planning and executing marketing policy of the store.
Planning and ordering right assortment for the store.
Sale quota set for particular salesmen and supervising quota achieving.
Daily business supervision including hiring process.

Deputy Market Manager

Essanelle Hair Group

Green field company setup – Essanelle Hairdressing  saloon network in Poland (24 localizations).
Rental agreements negotiations with big shopping centers.
Recruiting of 300 employees.
Coordinating company activities in Poland – area of business planning, marketing plan, management, training center setup.

National Business Manager

Experienced Business Professional with 25 years of proven professional track in various industries;  strong background in Business Development German & Polish market; self-motivated Sales Professional with excellent communication skills.

taplio

The Battle

Sander Bohlen

Dominik Koryciorz

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