SCALIVO – Customer Service That Cuts Costs, Not Quality

As a Managing Director at SCALIVO, I’m part of a passionate, talented team dedicated to helping ecommerce brands across Europe thrive.

At SCALIVO, we specialise in delivering multilingual, 24/7 written customer service designed to reduce costs while maintaining exceptional quality. By leveraging cutting-edge tools and a people-first mindset, we provide fast, reliable support that scales with the needs of our clients—offering seamless, brand-aligned customer interactions at a fraction of the traditional cost.

Our innovative approach focuses on cost-effective, per-closed-ticket pricing, ensuring clients benefit from transparent, predictable costs with no surprises. Whether managing 5,000 or 50,000 tickets per month, we deliver scalable solutions that enhance customer satisfaction, improve operational efficiency, and strengthen brand loyalty.

What sets SCALIVO apart is our commitment to people. As part of a remote-first team, primarily based in Ukraine, I contribute to a culture that prioritises quality, empathy, and efficiency. Together, we ensure every interaction leaves a lasting, positive impression on our clients’ customers.

Managing Director

Sander Bohlen

Consulting and coaching on all topics around startup B2B Sales and people related stuff: lead generation, pitching, presenting, negotiation, founder relationships, hiring etc.

Sales Consulting/Coaching

Podigee – Podcast Hosting & Analytics

Chief Revenue Officer

Dept Agency

Head Of New Business at Dept

LEROI Consulting (part of Dept)

VP of Sales

Aumago GmbH

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mySwissChocolate.ch & chocogreets.com

Director Sales

Weeklymize.com

Founder | Sales & Marketing

Adspert | Bidmanagement GmbH

Head of Sales

alaTest

Senior Sales Manager D-A-CH

Hi, I’m Sander—Managing Director at SCALIVO. We help Europe’s top e-commerce brands reduce customer service costs without compromising quality.

At SCALIVO, my co-founder Stephen Delisle and I lead a skilled team that delivers multilingual, 24/7 written support. We focus on cutting costs, improving efficiency, and building customer loyalty by combining smart tools with human expertise. The result? Exceptional customer experiences at a fraction of the usual cost.

Our transparent, per-ticket pricing ensures predictable costs and consistent quality across European languages. With scalable, modern solutions, we replace outdated customer service models, enabling businesses to grow without being tied to long-term contracts. Our remote-first team, based mainly in Ukraine, operates efficiently and ethically to deliver real results.

I thrive on driving growth, solving complex problems, and helping businesses achieve operational excellence.

Outside of work, I’m a proud partner of my girlfriend and father of our son. I’m also fly fishing enthusiast. When I don't work or spend time with my family, I am likely wading through a trout stream, ideally somewhere high up in the Alps! I’m equally passionate about electronic music production and release from time to time techno tracks on obscure labels.

Other notable work related highlights:

★ Played an integral role, as a Sales leader, in helping several companies to achieve significant growth.
★ Designed and implemented successful sales strategies for several bootsstrapped startups.
★ Hired many top performers in various roles over the years.
★ Established long lasting partnerships with various enterprises and thousands of SMBs over the years.

I love meeting people and learning new things so feel free to send me an invitation to connect.

Let's connect! → scalivo.co / sander@scalivo.co / +49 160 946 964 00

Gnosis 

Senior Partnerships and Growth Manager

Herocast

herocast.xyz is the #1 open source Farcaster client for pros and teams.

Within 4 months: 
Led product discovery that turned a prototype into the #1 open source client of the Farcaster Ecosystem
Closed partnerships with top tier Web3 brands  
Achieved a 15% week-over-week growth rate

Core Contributor

CENT

Cent is one of the first web3 social & NFT platforms. Cent famously tokenized Jack Dorsey's first Tweet.

I onboarded the world’s first e-commerce brands to tokenize RWAs directly from Shopify, managed GTM campaigns and represented the voice of the user during product development.

Chief Operating Officer

Head of Partnerships

Tacit

Acquired by Cent.

We set out to build the first marketplace for tacit knowledge – the biggest untapped knowledge resource in the world. After a pivot we repurposed the product to become white label referral & reward engine for Web3 companies.

Co-Founder & CEO

Entrepreneur First

Cohort Member

Postera Capital

Advising Postera Capital on crypto-specific branding, marketing and user acquisition.

Advisor

Monospace – Brand Design

Advising monospace on startup-focused branding tools for B2B and B2C multi-channel brands.
Developing sales and content strategies.

Business Development Advisor

Augmento

Acquired by Germany's first BaFin regulated cryptocurrency fund.

augmento.ai was the world’s sentiment AI trained on crypto specific data.

Augmento empowers crypto investors to make better, data-driven decisions. 
Our AI detects complex human emotions and trends in large amounts of text data from social media and online news. Insights based on this data help investors to evaluate online communities and build winning strategies based on market sentiment.

Key responsibilities: 
Product development
Marketing 
Analytics

CPO & Co-Founder

Augmented Intelligence Institute

Augmented Intelligence Institute is a research provider supporting high-level decision-makers with data-driven market insights gained from social media and other online sources. Since 2015 we are developing machine learning algorithms measuring crowd opinions and sentiments on social media.

Stealth Mode Startup Company

Business development (venture within real estate)
Market research
Brand development 
Web development
Online marketing

Entrepreneur In Residence

Enjoy building & growing Web3 ventures. Built and sold 2. 
Good at getting processes from 0 --> 1.

Say hi: https://bijan.ws/

taplio

The Battle

Sander Bohlen

Bijan Farsijani

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