dear digital

With dear digital we want to help e-commerce companies grow in Europe by being the best possible partner for them. We offer both digital marketing and development services.

As a Technical Lead I focus on creating the best performing websites for our e-commerce clients.

Co-Founder

Jaswig

*Aquired by fully*

- Starting a company from scratch
- Building supply chain
- Building website with e-commerce capabilities
- Setting up connected ERP system
- Successful crowdfunding campaign launch
- Building sales partnerships
- Sales pipeline and sales management
- Brand building
- Selling Jaswig to large US based ecommerce company, Fully

An ergonomic furniture startup changing the way we learn, educate and work. We make standing desks that help you and your kids create a more healthy and active lifestyle.
We stand up for our future.

Co Founder

Fully

Fully is a B Corp. For us, B Corp certification means an opportunity to grow and learn with a community of like-minded businesses; companies that not only take responsibility for our own social and environmental impact, but also seek out suppliers and manufacturers who do the same.

Member of Fully's B Corp Committee

- Launch, set up, maintenance and growth  of fully customised multi currency Shopify Plus store
- Launch, set up, maintenance and growth of fully customised international and multi currency Magento 2 store
- Set up and maintenance and customisation of Netsuite ERP system
- International SEO
- Connecting ERP and e-commerce platforms for automated invoicing in multi country VAT setup
- Implementation of fraud detection tools
- Front end and back end project management
- Localisation of website in different language

The idea behind Fully is simple: Movement is good. When you move, when you are fully in your body, you feel more present, engaged, and alive. More of you shows up to work, to relationships, to life. This is where to find desks, chairs and things that help us move, work and live more fully.

Systems Coordinator

Le Signal de La Grave

Le Signal de La Grave is a non profit that wants to drive sustainable development in the 12th century village of La Grave, France. We launched a crowd fund campaign to build some momentum and will now support sustainable grass roots initiatives.

Stays.green

The most beautiful silk flower bouquets and curated artificial plants. 

Fast shipping, right to your door. One time purchases or subscriptions.

Sticker Pet

Sticker Pet makes custom products of your pet.
1% of the turnover goes to charity.
Check it out on stickerpet.com.

Bombay Studio

*Merged with dear digital*

Help shape, launch & scale ecommerce brands internationally. We also invest.

We can guide you from idea to a beautiful site, scale you from a local to an international business and let your systems work together seamlessly.

Generation T 2015

Generation T is a Belgian initiative powered by sustainability network The Shift and youth organisation Act4Change, aiming to build a community of youngsters with a heart for sustainability. Share your ideas, take action with us and show us the role you play in the transition to a more sustainable society.

Member of Generation T

Ghent University

PhD research on scour around offshore monopiles at Coastal Engineering, Bridges and Roads.

PhD student

Bubble Post

*Aquired by bpost* 

Environmentally friendly last mile delivery in European city centers. Making use of warehoused at the edges of cities and developing custom logistics software to optimize delivery routes and schedules.

Sam is the Co-Founder and the Shopify enthousiast at dear digital - a leading Belgian agency specialising in scaling European e-commerce businesses.

With a strong background in engineering and e-commerce, Sam is a trusted partner for growing online brands and organizations.  His weapons of choice: Shopify and Odoo that merge data-driven analytics with innovative approaches. The result is a scalable set up that generates tangible growth and greater brand recognition.

Starting his career as an entrepreneur after a little detour in academia during his pursuit of a PhD in Civil Engineering, Sam played on his passion for innovation and automation. He rocketed his way through a variety of successful businesses, like:

🚲 Co-founding Bubble Post, a logistics company later acquired by bpost
👩🏼‍🚀 Co-founding Jaswig, later acquired by Fully, which landed him two prestigious awards and put him on the European e-commerce map
🛒 Co-founding dear digital - a leading Belgian e-commerce agencies
💙 Co-founding a couple of e-commerce brands and a project to take over a ski area in France

He quickly distinguished himself by delivering exceptional results for clients across various industries, generating an impressive portfolio of completed projects.

You can expect a tailored and results-driven approach when working with Sam and his team at dear digital. This ensures you stay ahead of the competition and achieve your business objectives. As Technical Lead, he makes sure the right tools are integrated in the most efficient and profitable way. He's a big advocate of the MACH-architecture. Sam's expertise and his team's dedication to delivering exceptional outcomes make them invaluable partners.

If you are looking for a visionary tech expert with considerable resources to help scale your business and drive your success in the e-commerce world, connect with Sam and book a call with his team. Click here to schedule a call: https://calendly.com/john-galeyn/meet-dear-digital

Samuel Rieder

Deloitte

Change & PMO specialist

Thanks to my digital marketing expertise, I could further specialise in project management, stakeholder contact, documenting and implementing workflows & thus improving business operations. 
👉 50% of my time is spent on improving workflows, researching new trends & tools and documenting the internal & external processes & 
👉 50% focus on project & stakeholder management. 
My responsibility overarches the 3 main services in the marketing department: digital advertising, performance creatives & klaviyo flows.

Key responsibilities include:
▪️ Process optimisation and documentation: Building process optimisation that improves my team's efficiency & implementation by 80%.
▪️ Digital Strategy and Vision: My expertise has continued to grow since my previous positions and applied to Operations and workflows.
▪️ Data-Driven Decision-Making: I am skilled in qualitative reporting and used data analysis skills to understand customer behaviour and continuously optimise campaigns.  
▪️ Project Management & Coordination: Extension to my previous position, where I oversee larger, overarching projects (internal & external). Main tasks include: goal setting, scoping, planning & risk assessing.  Concrete action plans, clear communication and prioritisation are key.
▪️ Collaboration and partnerships: I ensure that communication & responsibilities spread across different teams, departments and partners are streamlined and effective.
▪️ Industry and platform exploration: My practical experience in a fast-changing environment (start-up company) ensures continuous innovation in optimal use of tools and platforms within the company and external learning about other programs.

Client portfolio: Qallo, nami, Delcon, BRAUZZ., Foodprepper, Ray, Insentials, …

Operations Manager - Digital Marketing

Performance is always important, but we think further: what does your business need. 
My function has evolved from pure performance marketeer to general e-commerce marketeer as multiple aspects are taken into account next to only performance. 

As a e-commerce marketeer my main focus is to help e-commerce businesses to scale thanks to our e-commerce strategy & consultancy and advertising efforts.

Key responsibilities:
▪️ Digital Strategy and Vision: Developing digital visions and strategies, including objectives, action plans and key performance indicators. On top, I conduct a full business case of each of my clients & show them how the online business results are prognosed to evolve over time taking into account their organic efforts. 
▪️ Project Management - As an experienced team leader and main client contact, I have proven to be able to plan, adjust and implement my digital projects efficiently and purposefully. Utilized tool stack: Notion, Google Sheets, MIRO, Loom.
▪️ Digital Marketing: Managing key marketing platforms for E-commerce such as Meta, Google Ads, GA4, Pinterest, TikTok, Looker studio,...
▪️ Data-Driven Decision-making: Qualitative reporting leads to value creation. In this role we focused on e-commerce value & on actions that create the most impact for this e-commerce business.
▪️ Coordinating internal teams, partnerships & coaching new colleagues

Client portfolio: WONDR, StickerPet, KRIKET, Hedgren, ...

E-commerce marketeer

As a e-commerce performance marketeer my main focus is to help e-commerce businesses to increase their performances thanks to advertising efforts that are recommended.

Key responsibilities:
▪️ Digital Strategy and Vision: Developing digital visions and strategies, including objectives, action plans and key performance indicators.
▪️ Project Management - As an experienced team leader and main client contact, I have proven to be able to plan, adjust and implement my digital projects efficiently and purposefully. Utilized tool stack: monday.com, Google Sheets, MIRO, Loom.
▪️ Digital Marketing: Managing key marketing platforms for E-commerce such as Meta, Google Ads, GA4, Pinterest, TikTok, Looker studio,...
▪️ Data-Driven Decision-making: Qualitative reporting leads to value creation. In this role we focused on e-commerce value & on actions that create the most impact for this e-commerce business.
▪️ Coordinating internal teams, partnerships & coaching new colleagues

Client portfolio: Crimibox, Buddybites, De Kaasconnaisseur, BRAUZZ., ...

E-commerce performance marketeer

Semetis

During my time at Semetis I have first of all built my hard skills in 
1) the main advertising platforms such as Meta, Pinterest, Google Ads, TikTok Ads, programmatic advertising;
2) other advertising/reporting related tools: Google Analytics, Google Tag Manager and Supermetrics reporting and
3) strategy & project management implementation via Asana, Trello, Excel for mediaplans & roadmaps

Furthermore, I also honed my soft skills related to stakeholder communication, team communication, project management & taking leadership.
My key responsibilities consist of:
▪️ Digital Strategy and Vision: Planning, managing and analysing digital campaigns with clear objectives.
▪️ Project Management - From A to Z. Excellent retention of overview and follow-up increased efficiency and communication by 30%.
▪️ Digital Marketing: Strong build-up of know-how of all advertising platforms.
▪️ Data-Driven Decision-making: qualitative reporting leads to value creation.
▪️ Coordinating internal teams, clients & coaching new colleagues: driving overall stakeholder satisfaction close to a maximum score.

Client portfolio: DreamLand, Collect&Go, Colruyt Group, Colruyt Jobs, mozzeno, Vertbaudet, ...

eBusiness Analyst

Thomas Cook

Marketing Intern

Thanks for taking a  👀  at my profile, here below you can find a short introduction.

Passionate digital operations professional with a background in marketing, specialising in project management, stakeholder contact, documenting and implementing workflows. Experienced in business strategy and media planning with a strong focus on data and performance. Strongly believes in innovative solutions to drive growth and success in business structures. With 5 years of experience in project and campaign management, digital strategy and e-commerce marketing, I took on a change management position (March 2024). 

Feel free to connect, you can reach out via dm or via e-mail (jiawenchristine@gmail.com) 📩.

taplio

The Battle

Samuel Rieder

Jiawen Chen

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?