dear digital

With dear digital we want to help e-commerce companies grow in Europe by being the best possible partner for them. We offer both digital marketing and development services.

As a Technical Lead I focus on creating the best performing websites for our e-commerce clients.

Co-Founder

Jaswig

*Aquired by fully*

- Starting a company from scratch
- Building supply chain
- Building website with e-commerce capabilities
- Setting up connected ERP system
- Successful crowdfunding campaign launch
- Building sales partnerships
- Sales pipeline and sales management
- Brand building
- Selling Jaswig to large US based ecommerce company, Fully

An ergonomic furniture startup changing the way we learn, educate and work. We make standing desks that help you and your kids create a more healthy and active lifestyle.
We stand up for our future.

Co Founder

Fully

Fully is a B Corp. For us, B Corp certification means an opportunity to grow and learn with a community of like-minded businesses; companies that not only take responsibility for our own social and environmental impact, but also seek out suppliers and manufacturers who do the same.

Member of Fully's B Corp Committee

- Launch, set up, maintenance and growth  of fully customised multi currency Shopify Plus store
- Launch, set up, maintenance and growth of fully customised international and multi currency Magento 2 store
- Set up and maintenance and customisation of Netsuite ERP system
- International SEO
- Connecting ERP and e-commerce platforms for automated invoicing in multi country VAT setup
- Implementation of fraud detection tools
- Front end and back end project management
- Localisation of website in different language

The idea behind Fully is simple: Movement is good. When you move, when you are fully in your body, you feel more present, engaged, and alive. More of you shows up to work, to relationships, to life. This is where to find desks, chairs and things that help us move, work and live more fully.

Systems Coordinator

Le Signal de La Grave

Le Signal de La Grave is a non profit that wants to drive sustainable development in the 12th century village of La Grave, France. We launched a crowd fund campaign to build some momentum and will now support sustainable grass roots initiatives.

Stays.green

The most beautiful silk flower bouquets and curated artificial plants. 

Fast shipping, right to your door. One time purchases or subscriptions.

Sticker Pet

Sticker Pet makes custom products of your pet.
1% of the turnover goes to charity.
Check it out on stickerpet.com.

Bombay Studio

*Merged with dear digital*

Help shape, launch & scale ecommerce brands internationally. We also invest.

We can guide you from idea to a beautiful site, scale you from a local to an international business and let your systems work together seamlessly.

Generation T 2015

Generation T is a Belgian initiative powered by sustainability network The Shift and youth organisation Act4Change, aiming to build a community of youngsters with a heart for sustainability. Share your ideas, take action with us and show us the role you play in the transition to a more sustainable society.

Member of Generation T

Ghent University

PhD research on scour around offshore monopiles at Coastal Engineering, Bridges and Roads.

PhD student

Bubble Post

*Aquired by bpost* 

Environmentally friendly last mile delivery in European city centers. Making use of warehoused at the edges of cities and developing custom logistics software to optimize delivery routes and schedules.

Sam is the Co-Founder and the Shopify enthousiast at dear digital - a leading Belgian agency specialising in scaling European e-commerce businesses.

With a strong background in engineering and e-commerce, Sam is a trusted partner for growing online brands and organizations.  His weapons of choice: Shopify and Odoo that merge data-driven analytics with innovative approaches. The result is a scalable set up that generates tangible growth and greater brand recognition.

Starting his career as an entrepreneur after a little detour in academia during his pursuit of a PhD in Civil Engineering, Sam played on his passion for innovation and automation. He rocketed his way through a variety of successful businesses, like:

🚲 Co-founding Bubble Post, a logistics company later acquired by bpost
👩🏼‍🚀 Co-founding Jaswig, later acquired by Fully, which landed him two prestigious awards and put him on the European e-commerce map
🛒 Co-founding dear digital - a leading Belgian e-commerce agencies
💙 Co-founding a couple of e-commerce brands and a project to take over a ski area in France

He quickly distinguished himself by delivering exceptional results for clients across various industries, generating an impressive portfolio of completed projects.

You can expect a tailored and results-driven approach when working with Sam and his team at dear digital. This ensures you stay ahead of the competition and achieve your business objectives. As Technical Lead, he makes sure the right tools are integrated in the most efficient and profitable way. He's a big advocate of the MACH-architecture. Sam's expertise and his team's dedication to delivering exceptional outcomes make them invaluable partners.

If you are looking for a visionary tech expert with considerable resources to help scale your business and drive your success in the e-commerce world, connect with Sam and book a call with his team. Click here to schedule a call: https://calendly.com/john-galeyn/meet-dear-digital

Samuel Rieder

Shopify Project Manager

I worked to support the successful use of our website for our customers and our e-commerce team by troubleshooting issues in Magento and Netsuite and looking for strategic recommendations to increase both performance and conversion rate by using tools like Google Analytics 4 and ContentSquare or talking with Fully global stakeholders. 
I provide oversight of the backlog of tickets containing these strategic recommendations in Jira, prioritizing them correctly for short- and long-term success. I also lead internal quality assurance protocols to ensure those new functions of the website operate optimally and as expected. And in the end, I provide high-level training to internal team members around the use of our e-commerce platform, particularly as it relates to complex and/or new features and functionality.

Digital Product Coordinator

As an E-Commerce Associate, I was responsible for putting new products on the websites - 6 storefronts with different languages - and publishing content to inform and engage. 
I handled basic HTML/CSS updates, product builds and maintenance, price changes, CMS pages, and other front-end updates on our Magento website. 
I worked closely with the rest of the marketing department to determine requirements, schedule work time and determine appropriate deadlines. I created and managed website banners & popups in Justuno to inform customers of active sales and helped create customer emails in Rejoiner.
I worked cross-functionally with Systems and Supply Chain Logistics departments to keep the website up-to-date with product specifications, availability and pricing. 
Together with a marketing digital producer, I prioritized my own work schedule, based on the priorities of marketing and the rest of the company.
Furthermore, I helped get the right people to my created landing pages with Google Ads and Meta Ads.

E-commerce Associate

Aptica Belgium

Taking care of the e-commerce branch of Aptica through various platforms: Shopify, bol.com and Amazon. On one side optimizing the owned media by improving the user experience, content marketing and SEO. On the other side, using paid media to capture valuable leads: using Facebook & Instagram ads, SEA and advertising on bol.com and Amazon.
I also helped support the retail stores of Brilconcept with graphic design using Adobe Photoshop and InDesign creating social media posts and physical banners.

Digital Marketing Officer

SUPERNØVA.

Internship at supernøva, a digital transformation office in Ghent. During 3 months I was actively involved in all digital projects and I was appointed project lead on 1 specific client. As a project manager, I was responsible for the execution of the strategy, the quality of the project and following up on budgets and deadlines. I have seen and learned many aspects of digital marketing; (1) web building in WordPress with GDPR plug-ins and Tag management, (2) data recruitment campaigning with advanced use of excel functions, (3) audience activations via Linkedin, Google Ads & retargeting, Youtube, Facebook and Instagram, (4) email marketing in Mailchimp and Flexmail and much more.

Trainee

Tereos

Vakantiestudent

Dogs & Drinks vzw

Running the Google Ads and setting up a new campaign to keep the brand of Dogs & Drinks top of
mind, generate website visitors and drive traffic to the new e-commerce platform during COVID.

Student/stagiair

HIIT@WORK

Brand awareness campaign through social media, both paid and organic. SEO and content marketing on their website.

Creative Therapy

Setting up a campaign and strategy to attract investors to invest in the new product of Creative Therapy; through events, digital and physical marketing.

Studentenjob in het laboratorium waar ik administratieve taken uitvoerde.

Administratief medewerker bij de dienst Veiligheid

With over three years of professional experience, my proficiency lies in managing e-commerce platforms and digital projects, currently spearheading initiatives at dear digital. My core competencies encompass strategic planning, data-driven optimization, and cross-functional team leadership. These align seamlessly with dear digital's mission to enhance online retail experiences. I bring a diverse perspective to the team, driven by a commitment to excellence and a deep understanding of digital marketing tools and platforms.

In my recent role at Fully, I excelled in enhancing website functionality and user experience, employing tools like Google Analytics 4 and ContentSquare to make data-informed decisions. I successfully managed a backlog of strategic recommendations in Jira, executed quality assurance protocols, and conducted extensive training for internal stakeholders. This hands-on experience with Magento, coupled with my skills in Amazon Seller Central and Facebook Ads, has been instrumental in driving performance and conversion improvements for our e-commerce operations.

taplio

The Battle

Samuel Rieder

Brent Van den Steen

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