Weedmaps

Senior AI Product Manager, Search and Personalization

Systems of Impact

AI Product Management Consultant

Product Manager Accelerator

Product Mentor

Mozilla

Achievements:
•	Led a 5-person cross-functional team to implement the first experimental design with AI/ML experimental capabilities at Pocket, a B2C social bookmarking product for storing, sharing and discovering web bookmarks.
•	$3M revenue growth by expanding Pocket Recommended content to international markets.
•	Managed the Go-to-Market (GTM) strategy for the B2C AI/ML home surface product, impacting 600k monthly active users (MAU), leading to an 8.18.% increase in customer engagement.

Responsibilities:
•	Managed 3 B2C AI/ML products, including a B2C AI/ML content delivery product, a cross-platform B2C AI/ML home surface product, and a B2C AI/ML international expansion product.
•	Led Product Roadmap, design, and MVP of B2C AI/ML platform in order to decrease machine learning model time to production.
•	Led the Product Roadmap for the B2C AI/ML content delivery product in order to decrease the bounce rate on the Home page.
•	Prioritized requirements for B2C product user onboarding by completing user interviews (Voice of Customer) to decrease Home bounce rate.
•	Wrote and prioritized User Stories, requirements, enhancements, and issues for a B2C AI/ML Pocket recommended content based on strategic, product, and business goals.
•	Set data-driven OKRs and KPIs in order to drive prioritization and roadmap decisions.
•	Collaborated cross-functionally to deliver B2C AI/ML Pocket-recommended content to new markets via Firefox New Tab (France, Italy, & Spain).

Staff Product Manager, Data Products & Machine Learning at Pocket

GameStop

Achievements:
•	Collaborated with the Product Details Page (PDP) team to increase and improve the recommendations shown on the page, leading to a 30% increase in average order value.
•	Led a 12-person team to implement in-house recommendations using Google Cloud Platform (GCP) across the entire product catalog, leading to increased recommendation placement by 75%, engagement by 11%, and overall rec revenue by 10%.

Responsibilities:
•	Led the Product Roadmap for a B2C AI/ML personalization product in order to increase average order value (AOV).
•	Collaborated cross-organization to re-platform the pricing engine MVP and its go-to-market (GTM) rollout across 3500 stores, leading to an estimated 75% reduction in manual pricing and pricing exceptions.
•	Interviewed 12+ customers and studied e-commerce market trends to understand customer needs and converted them into actionable engineering-focused user stories.
•	Set data-driven OKRs and KPIs in order to drive prioritization and roadmap decisions.
•	Organized and led agile ceremonies to prioritize user stories, provide guidance, and drive progress.

Senior Product Manager - Recommendations

MGM Resorts International

Achievements:
•	Launched the first personalized content within MGM in collaboration with Microsoft which resulted in $500k in net new revenue over a 90-day period.
•	Launched a Recommendation-as-a-Service Product (RaaS) serving both external and internal customers.

Responsibilities:
•	Wrote user stories, requirements, and prioritized for a B2C AI/ML product in Azure.
•	Conducted Voice of Customer Interviews and studied hospitality trends to understand customer needs, and converted them to actionable engineering-facing user stories.
•	Collaborated cross-functionally across 8 lines of business and engineering channel partners to scope, build requirements, develop, and deploy a RaaS Product.

Senior Product Manager - Personalization & Loyalty

Achievements: 
•	Led a 2-person team to launch a 0 to 1 MVP for restaurant recommendations via email, leading to $50k in net new revenue over 30 days.
•	Launched the first personalized content within MGM in collaboration with Microsoft which resulted in $500k in net new revenue over a 90-day period.

Responsibilities: 
•	Conducted Voice of Customer Interviews and studied hospitality trends to understand customer needs, and converted them to actionable engineering-facing user stories.

Product Manager - Customer Insights & Growth

Lender Toolkit, LLC

- Worked with customers to refine their processes and improve delivery times by up to 20%
- Created implementation analytics with Engineering team using PowerBI to track delivery times
- Worked with Ellie Mae to build and implement new cloud based software platform for next-gen experience

Product Manager / Implementation Project Manager

Reflex Media Inc

- Wrote user stories and Implemented ML-powered moderation techniques to manage messages and reduce customer support burden for a marketing agency, reducing support moderation by over 90% through ML image classification and natural language processing (NLP).
- Initiated work with Data Science to implement machine learning systems to improve user recommendations and increase user engagement
- Initiated work to understand the Google Ad Manager platform to work with Data Science and Digital Marketing to implement site-wide analytics and improve site ad conversion
- Initiated Ownership of Messaging and User Engagement of the Seeking site, increasing member engagement by 13%
- Worked within the Atlassian ecosystem (JIRA/Confluence) and managed feature backlog and spec creation for Dev, including prioritization

Associate Product Manager

Workfront

- Developed user interview strategy to improve Digital Asset Management (DAM) product offering
- Developed metadata reporting structure to understand user metrics and usage
- Owned product from Ideation through initial Growth phase
- Increased from 20 base customers to 132 customers in 6 months with no marketing, a 560% increase

Product Related:
- Part of core team to establish/test/deploy new Digital Asset Management (DAM) offering via agile product management methodology
- Initiated/Completed Market research of asset management competition
- Created insights, personas, user stories, and prioritization from interview process to establish an MVP
- Launched white label beta product to 20 businesses for testing and feedback
- Developed implementation methodology and initial KPI measurements to report to executive management
- Revised Digital Asset Management (DAM) process upon feedback and analytics of usage

Design Consultant Related:
- Created and tested new ways to deliver implementations using lean/agile methodology improving certain implementation tier delivery times down to 60 days from 4 to 6 months
- Process Mapped and streamlined customer processes thru Lean Six Sigma methodologies and worked with the customer to build into the Workfront tool

Associate Product Manager / CX Design Consultant

- Worked with “At Risk” clients to re-engage Executive management and increase Workfront usage
- In a year’s time, worked with nearly $5M worth of Annual Run Rate (ARR) At Risk clients and only had a $180k reduction in ARR
- Worked within our strategic team to develop product offerings whose end results were pushed out to the entire company, adding 10 additional products for Sales to generate revenue
- Worked with executive management on user adoption strategies and built process around it for additional product offerings for Customer Success to reduce overall cost center
- Subject Matter Expert (SME) for End-to-End solution for Workfront, Proof HQ, and Workfront DAM for Customer Success and Ops departments

Strategic Services Consultant

Primary Residential Mortgage

- Created and Developed a Project Management Office (PMO), creating a new department within the company
- Developed training programs to improve project management culture within the enterprise
- Head of the Project Review Committee, other members include C-Level and SVPs
- Managed projects with budgets of $250k up through $25M+
-- Cross-departmental collaboration of 24 different departments (inc vendors)
-- Timelines that spanned from a few months up to 1.5 years
- Researched and procured new PPM/Work Management solution (AtTask).
- Developed and Launched AtTask/Workfront to company of 2000 users over the course of 6 months

PMO Project Manager

- Project Management of new programs, initiatives and revenue channels.
- Contract Negotiation with External Vendors and Investors.
- Review and interpret Investor/Agency/MI memos and determine impact to the corporation.
- Identify/implement opportunities to leverage systems to reduce risk associated with programs.
- Research and gather business and/or financial information, perform ad hoc analysis to support business decisions and provide feedback to executive management regarding results.
- Develop a thorough understanding of the business and its functions, processes and operations.
- Keep abreast of business and market trends, which may affect the organization.
- Research new investors, establish any requirements, determine market need, build out program, launch to company

Program Administrator / Product Manager

- Facilitate and manage the lock pipeline for Secondary.
- Analyze existing reports used by the Secondary Marketing team to ensure accuracy and completeness of data. 
- Identify issues with current reporting mechanisms, determine cause and recommend solution to ensure accuracy and completeness.
- Analyze the delivery and transaction functions to identify opportunities to become more efficient.
- Assists in identifying and implementing process improvements for secondary marketing functions.
- Supports the Capital Market team as needed to assist in the fulfillment of trades.
- Supports the Program Admin team on the implementation of new products.

Secondary Marketing Analyst

I help non-technical product managers struggling with costly mistakes and burnout by using AI to streamline their work and save them a day per week.

Are you a product manager without a technical background, struggling to keep up with routine tasks? I help you use AI tools to make your workday more efficient, so you can focus on what really matters.

Here's how I can help:

- Actionable Roadmap: Clear steps to integrate AI into your daily workflow.

- Efficiency Boost: Learn to streamline half of your daily tasks with AI, without needing to code.

- Increased Impact: Spend less time on repetitive tasks and more on driving results.

I’m Sam, a Senior AI Product Manager with over 8 years of experience. I’ve helped manage over 12 AI products, generating more than $250M in revenue. Now, I’m focused on empowering product managers like you to achieve more with AI.

Want to learn more? Send me a DM with "Streamline" or join my free community: https://www.skool.com/systems-of-impact/about

Sam Montoya

Globant

Sub-Portfolio Leadership: Leading an MM$ account group unit, executing and orchestrating multiple aspects of program delivery and accounts management while focusing on P&L dynamics and strategic growth.

Delivery & Operations: Driving multi-faceted global delivery of traditional and digital transformation programs, ensuring reliable operating efficiency and profitability targets.

Strategic Growth Focus: Driving strategies for revenue growth acceleration, stakeholder relationship cultivation, account development, and new client acquisition.

Relevant Skills & Understanding: Cloud Platforms~AWS and Azure, CX and Digital First Product Development, Generative AI & ML, Data Analytics, Automation, DevOps & CI/CD, Agile Project Management, Business Analysis, Financial Management, Contracts Management.

Senior Director, Delivery & Operations

As a GLG Network Member, I bring 20+ years’ of experience in the IT Services and Outsourcing industry to help clients solve some of their toughest business challenges around digital transformation, outsourcing, delivery and market insights.

GLG is the world’s insight network. It connects decision-makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Its network of experts is the world’s largest and most varied source of first-hand expertise.

Network Expert

Endava

Led a $MM portfolio of accounts for various financial services clients, implementing solutions across various technologies including Cloud, Data, Architecture, UX and Digital Transformation. 

Led entire business winning lifecycle from Pre-Sales to BAU Delivery, forging executive partnerships, delivering transformative solutions and exceptional client experiences.

Led GTM strategies, capability mapping, industry perspectives and opportunity vectors to accelerate account farming and new logo pursuits resulting in 2x growth.

Responsible for P&Ls, pricing and various aspects of Account Management.

Relevant Skills & Understanding: AWS, Azure, SaaS/Mobile Product Development, AI/ML (TTS, STT), IPA/Automation, DevOps, CI/CD, Agile Project Management, Business Analysis, P&L Management, Contracts Management.

Vice President Delivery

TEKsystems

Led Global Delivery for a portfolio of accounts providing software engineering and technology solutions for customers across North America.

Managed and directed teams in US, Canada, and India, and IT Delivery across various industry segments including Financial Services, Healthcare, Retail and Entertainment.

Built and maintained strong relationships with executive stakeholders, aligning delivery with customer objectives, resulting in high CSAT and >40% growth.

Established a strong governance framework to ensure proactive communication, risk mitigation and deliverable adherence, resulting in >30% increase in overall project success rate.

Delivery Partner, Practice Manager

CVS Health

Led the Govt. Services Enterprise Software Quality Organization, delivering critical regulatory and compliance programs and providing shared services for Medicare, Medicaid, HCA, and other government IT Programs.

Built an enterprise QMS utilized by >500 employees, improving executive oversight, cost of quality and SDLC visibility.

Led key quality program initiatives such as Datacenter Migration and Application Sunset/Rationalizaiton with a portfolio of 20+ applications.

Managed budgets, project financials, estimations, forecasts, utilization, CRs, RCA, KPIs and executive reporting for 4+ LOBs.

Director IT

Multivision Inc

Solution Architect, Program/Project Manager, Scrum Master and IT Consultant, working directly with
clients formulating strategies and advising on technology solutions.

Supported the world’s largest low-cost carrier airline in their website design modernization and launch.

Supported the world’s largest video game retailer in their test automation, performance testing and SQA initiatives.

Improved application performance by 20% for world’s largest oilfield services company.

Supported large-scale projects in Webservices, SaaS, Mobile, DataWarehouse, Mainframe, Legacy Mordernization  and Agile Transformation among others.

Principal Consultant

Sabre Airline Solutions

Led product lifecycle testing for global implementations across US, Asia, AU and NZ, for various airline product solutions.

Supported industry leading practices (circa 2004) such as Usability Testing, Agile Testing, Continuous Integration & Testing, Cross Browser Testing, API Testing and more.

Recognized for "Contribution to Legendary Quality" @2005

Recognized for successful product implementation @2006 and @2007

Quality Assurance Lead

Independent Consultant

Developer

As an IT Services and Consulting Leader, I blend my passion for technology and creativity with a track record in driving business success. My journey has been marked by empowering organizations, from ambitious startups to Fortune 500 giants, in harnessing transformative solutions for growth and change.

What sets me apart? A versatile approach across various industries, an unwavering commitment to team leadership and innovation, and a keen ability to translate complex ideas into understandable and impactful strategies. 

My expertise spans digital transformation, global delivery, business growth, and a suite of other vital areas aimed at propelling organizations forward.

But beyond skills and experiences, it's about relationships. My approach is rooted in deeply understanding client needs and fostering collaborations that are as productive as they are meaningful. From C-level executives to the front line, I build partnerships based on trust and mutual success.

Key Achievements:
🚀Led MM$ Legacy IT and Digital Transformation programs, including Digitization, Automation, Digital Platforms, Cloud, SaaS, and CX.  
🚀 >100% Revenue Growth, including Farming and New Logo acquisition through Strategic Account Management, Delivery Excellence, and Sales strategies (Outbound, ABM, Solution Selling etc.)
🚀Helmed MM$ P&L management, balancing Profitability with ~30% CAGR in portfolio growth.
🚀Generated >90% NPS in accounts across Hi-Tech, Retail, CPG, BFSI, Healthcare, and several others.

I'm not just looking to make an impact; I'm here to create a heritage of transformation and growth. 
If you're looking for an IT leader who can catalyze your organization toward growth and momentum, let's connect and explore the future together.

taplio

The Battle

Sam Montoya

Saurabh Gupta

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