My favorite TV show is Friends and if you’ve seen the show, you are probably familiar with the iconic scene where Ross is screaming “pivot.” This scene always reminds me of the time one of my first managers in my professional career asked me to review some data in Excel and create a “pivot” table. I went back to my desk and panicked because I had no clue what that meant. Thank goodness for Google! Within the next year, I became one of the SMEs for Excel within our finance department. 

Once I understood how data, formulas, and reporting worked, I applied this knowledge to make my job tasks more efficient. This quickly developed into a passion for process improvement. 

My passion for process improvement turned into a thirst for knowledge. I prioritize collaboration with my peers and have pushed myself outside of my comfort zone to ask questions when I lack understanding. Being in the wireless communications industry, I moved out of finance and into project delivery to better understand our business and customers. The experience gained during this time has been pivotal in my career (see what I did there?). It has also helped me recognize the importance of communication, training, and consistency across an organization. 

My career continues to be a learning experience and I am grateful for the opportunities that have been available to me. I enjoy connecting with folks that are new to the industry as well as those who are more tenured. I’m always happy to share my experiences and act as a mentor to my peers.

Outside of work I enjoy running and have done a half marathon in 44 states. My goal is to complete one in all 50! I also enjoy playing with my 2 dogs, reading, and playing softball.

Samantha Love

Timothy (Tim) Hughes 提姆·休斯

Should have Played Quidditch for England

I’m writing this with tears in my eyes. Watching the changes, we help people make always makes me tearful. At the start of our blogging session today (which is the last as part of our social selling programme) one of the salespeople said, “I really don’t see the relevance of this.” By the end of the session, it was this person who was the first to publish their blog! And, what a blog it was.
 
This is why Adam and I set up the company. Not to do Linkedin training, nor to be just another marketing agency and not to transform only sales by using social. Here at DLA Ignite, we transform the whole organisation. Sales, Marketing, Human Resources, Internal Comms, Customer Service, all with social.
 
For me, it all started 15 years ago when I joined Twitter (now X)
 
Later, I was part of an ambitious sales transformation which took 4,000 sales people and tried to turn them into social sellers. We made mistakes along the way. We tried LinkedIn training. We tried About/profile writers and we even tried masterclasses but they all failed. Why? It is because, they didn’t create the mindset and habit change that’s vital to become social.
 
After this, there was my best-selling books, “Social Selling - Techniques to Influence Buyers and Changemakers” followed by a second, “Smarketing - How to Achieve Competitive Advantage through Blended Sales and Marketing” (both available on Amazon worldwide).
 
Finally, we a deep desire to transform lives as well as companies.
 
In sales, we transform people every day (through our Social Selling programs). Outside of this, we are also empowering and transforming people in roles across the Enterprise creating the classic, “more for less” scenario. The impact of this means that, “legacy process” competitors may never catch up.
 
So why the tears? To be honest, it doesn’t matter how many people and companies we transform. What matters is seeing people change their mindset and develop. This is very moving for me and all of us in the global team. We get one hell of a kick out of this!

Revenue Operations RevOps Leader

I'm the RevOps leader for DLA Ignite, we decided we needed to take an end-to-end view of the revenue generation business process.  This allows us to have driving predictable revenue, across marketing, sales, renewals, and expansion, all of which keeps the lifeblood of a company flowing.

taplio

The Battle

Samantha Love

Timothy "Tim" Hughes 提姆·休斯 L.ISP

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?