Sam French CIPD

Robert Walters

Manager - HR

Parkwood Holdings plc

HR Manager

School Lettings Solutions

Regional HR Business Manager

North Hertfordshire College

General Manager - Learning and Development

University of Hertfordshire

HR Project Assistant 

Former HR Manager now matching HR Professionals with exciting job opportunities.

As a passionate HR professional with a keen interest in talent management, I have transitioned from a successful career as a Human Resources Generalist to an HR Recruitment Manager role within the fast-paced and exciting staffing and recruiting industry.

Leveraging my extensive expertise in organizational development, process change management, training and development, performance management, recruitment, HR projects, employee relations, and internal communication, I am dedicated to delivering innovative and impactful solutions. 

With a Master's degree in Business and Management from Aston University and a CIPD Level 5 in HR Management, I am constantly seeking new opportunities for growth and development, currently pursuing my CIPD Level 7. 

Let's connect and discover how we can collaborate to bring your HR and talent initiatives to new heights!

eMed Digital Healthcare (previous Babylon)

•	Partnered with the VP People, Global Clinical Services to foster an innovative organisational culture, emphasising strategic thinking, data-driven insights, effective communication, and relationship cultivation to drive positive transformation.
•	Remained committed to creating an inclusive and engaging workplace, actively contributing to the organisation's success by attracting, retaining, and nurturing top-tier talent.
•	Developed an all-encompassing DEI (Diversity, Equity, and Inclusion) plan that emphasized fair treatment and the recognition of individual distinctions, promoting awareness via bias training, and advocating for marginalized communities, illustrated by the implementation of varied hiring committees and data-informed decision-making.
•	Developed and executed an engagement strategy that boosted employee satisfaction, motivation, and commitment, utilising engagement surveys, team-building activities, and open communication channels to ensure employees felt valued and heard; also introduced a dynamic DEI calendar that guided monthly business engagement activities rooted in DEI principles.
•	Assumed responsibility for mitigating people-related risks throughout the employee life cycle, ensuring rigorous compliance with regulatory bodies, including the Care Quality Commission (CQC), through ongoing training, protocol implementation, and staying abreast of evolving regulations.
•	Pioneered groundbreaking leadership development programs to identify and nurture emerging leaders, combining formal learning with resources such as PCN funding and the Apprenticeship Levy, supplemented by LinkedIn learning courses.

Senior People Partner

Amazon

•	Pioneered a transformative HR strategy across the UK's largest warehouse operations and the LCY Node, steering over 9000+ employees towards peak performance and unified labor relations, by liaising between HR and senior leadership, boosting employee engagement and operational excellence.
•	Forged strategic alliances both internally and externally, acting as the linchpin between various departments and pivotal external entities such as ACAS and trade unions, thereby crafting a robust network that strengthened organisational resilience and stakeholder trust.
•	Engineered a revolutionary reduction in unplanned absences, plummeting from a staggering 21% to an exemplary 7%, through strategic partnerships with senior operational managers, thereby enhancing workforce stability and propelling the organisation towards unprecedented operational efficiency within a year.
•	Cultivated a fertile ground for talent growth and diversity, advising senior leaders with sage wisdom on navigating the complex landscape of workforce dynamics, which led to a flourishing ecosystem of career progression opportunities and a solid succession planning framework, deeply rooted in DEI principles.
•	Established a culture of excellence and continuous professional development among a dedicated team of 6 HR professionals, balancing workload distribution with targeted coaching, thus ensuring the achievement of ambitious organisational KPIs while championing career advancement and skill enhancement.

Senior Human Resources Business Partner (temp)

•	Played a pivotal role in the successful launch of the LCY3 site, establishing crucial HR protocols and processes that expedited the rapid and effective integration of more than 200 employees each day, guaranteeing the site's operational preparedness and smooth initiation.
•	Managed a team of 20 HR Associate Partners, operating across a 24/7 schedule, by fostering skill enhancement and career progression, thereby achieving outstanding KPIs and targets through effective workload distribution and dedicated coaching.
•	Promoted upward mobility within the workforce within the Fulfilment Centre, securing permanent HR positions for 8 employees and facilitating the ascent of 4 HR Associate Partners to HR Partner roles, alongside propelling an individual to an Area Manager position, exemplifying a commitment to nurturing internal talent.
•	Provided HR guidance and support to 6 Operations Managers and 26 Area Managers, converting intricate HR information into implementable plans, thus fostering an environment of uniform decision-making and superior operational performance.
•	Led the in-house recruitment spectrum with unparalleled diligence, from crafting compelling job postings to overseeing interview panels and integrating new hires, while adeptly managing three step-up pools and conducting over 20 external recruitment panels, significantly enhancing talent acquisition and placement.
•	Conducted detailed examination and integration of statistics and data across various reporting platforms, producing enlightening reports that supplied Operation Management meetings with strategic advice, facilitating evidence-based decision-making and pinpointing opportunities for enhancement.

HR Business Partner

Sainsbury's

•	Led the integration of key retail outlets into the Sainsbury's conglomerate through the Argos Transformation initiative, handling severance and legal transfer challenges in compliance with ROI and the UK legal standards.
•	Directed a team of 15 Change Managers, nurturing an environment of superior performance and creativity, guaranteeing that project outcomes aligned with exacting financial, scheduling, and logistical criteria through robust stakeholder engagement and cooperation.
•	Forged alliances with executive leadership, labor unions, and industry experts, incorporating considerations of Employee Relations, Compensation, Hiring, and Talent Development into project plans, thereby strengthening corporate unity.
•	Excelled in dynamic and uncertain environments, articulating precise project goals and judiciously managing assets to diminish layoff expenses and bolster employment figures, demonstrating flexibility and critical thinking prowess.
•	Advocated for an integrated project management methodology, ensuring the fluid amalgamation of company divisions and external partners, thus enabling a synchronised and effective implementation of change directives.
•	Served as a visionary leader and representative, aligning the identities and principles of Argos and Sainsbury's, thus capturing the core of significant organisational evolution and laying the groundwork for a lasting legacy.

Group HR Change Manager

•	Led transformative enhancements and organisational change across a network of 64 retail outlets and an e-commerce fulfillment center in London, facilitating the adoption of cutting-edge personnel policies and system reforms, instrumental in securing an impressive annual revenue of approximately £70 million.
•	Initiated strategies that resulted in a notable 5% increase in customer satisfaction levels and a 1.5% reduction in staff absence expenses, illustrating the significant impact of these implementations on both service excellence and fiscal performance.
•	Developed and executed the innovative "Bringing ER to Life" educational initiative for supervisory staff, bolstering HR assistance and promoting a culture of ongoing learning and professional development, thus improving the quality of employee relations organisation-wide.
•	Employed detailed analyses of HR and payroll data to guide and refine staffing and workforce scheduling strategies, leading to enhanced operational efficiencies and superior achievement of key performance indicators across the region.
•	Exhibited outstanding leadership in providing guidance, mentorship, and instruction on ER matters, positioning myself as a key contributor to enhancing managerial capability and strengthening organisational adaptability.
•	Merged management actions with corporate goals through effective partnership with executives and key players, customising approaches to address the varied demands of the employee base and guaranteeing smooth execution of critical projects.

Regional HR Change Manager(Business Partner)multisite-total of 64 supermarket and convenience stores

•	Elevated store performance by fostering a dynamic and fast-paced retail environment, leading to significant achievements in challenging conditions over a 9-year tenure as Deputy Store Manager.
•	Demonstrated exceptional decision-making skills by confidently navigating complex situations with limited information, ensuring continuous progress under pressure.
•	Initiated and executed strategic actions independently, driving substantial goal achievement and adeptly managing setbacks to maintain forward momentum.
•	Cultivated a culture of excellence and resilience, successfully overcoming obstacles through proactive problem-solving and determination.
•	Inspired and guided team members to excel, leveraging leadership skills to transform challenges into success stories and enhancing overall team performance.

Deputy store manager

Produce Manager

Customer Service Manager

C/outs Team Leader

Pizza Express

My role was to manage the business on daily basis. I was a first point of contact with customers and our suppliers. I took part in creating menus, scheduling, training, cash handling, etc.

Assistant Manager

When I got in HR over a decade ago, I didn't realize how perfectly it suited my innate strengths. As a curious Store manager movable by empathy yet analytically inclined, I discovered a profound sense of satisfaction in addressing workforce challenges and creating solutions centered around people. An early succession planning win led to a new discovery - nurturing talents is my calling.

My quest to fuel transformations that help organizations and people thrive together has transported me along an incredibly rewarding 14-year journey from frontline leadership into senior HR roles with retail giants like Sainsbury's and healthcare disruptors like Babylon Health. I pinpoint and extract strategic opportunities within these companies to uplift employee experience and ignite latent potential.

One milestone assignment had me steering an engagement strategy that incorporated bias training and data-driven hiring decisions, receiving recognition for advancing diversity, equity and inclusion. My proudest and most tangible success though stems from revolutionizing labor relations across the UK's largest warehouse. By bonding analytical insights with bridge-building between business units, I catalyzed a hard-won yet seismic shift - slashing unplanned absenteeism from 21% to 7% in just 12 months.

While I thrive on developing innovative talent solutions, my true fulfillment comes from rallying stakeholders through compassionate communication, nourishing talent through continual coaching, and protecting employee interests during turbulent transitions. I've come to realize that this whole endeavor is a team sport - we rise together by leading from the heart. My purpose now is paying it forward by guiding other leaders towards the sunlight uplands of work powered by people.

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Sam French CIPD

Maja Dobrzynska Assoc CIPD

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