VirtualMQ

Business Advisor

Virtual Global Leadership Podcast | Global Leadership Community

Virtual Global Leadership Podcast aims to gain perspectives and insights from Global Leaders on some of the world's unique and common challenges on 'The Future of Work', Career Growth, Startups, Failures, and Personal Finance.

Founder

The Enabler Consulting 

Top 5 Accomplishments: 
Mentoring Startups at: 
Google for Startups | 91springboard's - Women Entrepreneurship Program - 2023
CIBA's Forge Me Program - 2023 | Mentor at Startup India

Consulting following startups on business strategy and learning & development
PiratesAlert | Patlex Business Solutions | Fabulous. Media | YouSpire | MechKonnect
Nudge Passion | Wrapping Happiness | Pickaverse

Consulting the following educational institutes:
Pillai’s College of Arts, Commerce, and Science  |MGM Institute of Biomedical Sciences 
H. & G. H. Mansukhani Institute of Management Studies |Dy Patil School of Pharmacy
Western College of Business and Management

Advising the following technology business incubators:
Runway Incubator | Jagriti Enterprise Center

Some of the topics I regularly speak on virtual and on-ground events:
Developing an Entrepreneurial Mindset | 13 reasons why investors invest in ideas
Top 5 reasons why startups become successful  Creating an investor pitch deck
Leveraging the global ecosystem Creating a secure atmosphere to succeed

Centre for Incubation and Business Acceleration

Deputy Head

91springboard

Community Manager

Amber Mobile Limited

Founders Office

Trip Par Chalo

Consulting and Coaching leaders to take informed decisions| Exploring flexible working as a way of life

The evolution of productive work methods, such as remote and hybrid work, inspires me to contribute to leadership, teams, organizations, and initiatives that are location-independent. This approach enables me to work efficiently and in a disciplined manner. Engaging with leaders from diverse countries and cultures enriches me, satisfying my eagerness to understand multidimensional perspectives on critical global focuses like the future of work, career growth, global well-being, and startups.

I am a staunch believer in peer-to-peer learning as the quickest way to acquire knowledge, skills, and networks. I regularly host a #Virtual Global Leadership Podcast featuring global leaders on LinkedIn.

I enjoy being a coach, consultant, or mentor based on the needs of leaders and startup founders I consult with, aiming for their next-level growth in both professional and personal realms. This versatility in roles and the ability to provide meaningful insights for positive shifts in their paths are skills honed during my time at the Centre for Incubation and Business Acceleration, a technology business incubator.

In 2023, I served as a #virtual mentor for Google for Startups - Women Entrepreneurship Program & Centre for Incubation and Business Acceleration Forge Me Program. I derive great fulfillment from conducting virtual tailor-made training programs for various academic institutions and incubators, helping illuminate their blind spots and inspiring action towards achieving their business or personal goals.

Additionally, I serve as a #virtual advisor to IMT Ghaziabad and Runway, both esteemed business incubators.

Creating a safe space for leaders and businesses to freely express themselves and explore potential collaborations for business or shared interests is another area where I find fulfillment. My motivation for community building is rooted in my experiences with 91springboard, a leading coworking space company in India.

I manage 'The Enabler,' a #virtual forum with over 80 leaders, and produce a #Virtual Global Leadership Podcast.

Spending quality time with my wife and family brings me immense joy and inspiration, encouraging me to make meaningful contributions to the world.

Helping professionals to manage their insecurities and anxieties is profoundly rewarding for me, enabling them to face the world with confidence and clarity.

If my journey resonates with you, I welcome the opportunity to engage in conversation through LinkedIn or via email at sagarchandni@gmail.com.

Sagar Chandni

Nordion Energi

Market Analysis:
Conducting thorough market research to identify trends, opportunities, and challenges. This involves analyzing market data, customer behavior, and industry dynamics.

Strategic Planning:
Developing and executing marketing strategies aligned with company goals and revenue targets. This includes creating comprehensive plans for product launches, campaigns, and long-term growth.

Product Positioning:
Defining and enhancing the positioning of our current product portfolio. Ensuring that our offerings stand out, are well-differentiated, and provide clear value to our target audience.

Customer Engagement:
Collaborating with cross-functional teams to engage key customers. Understanding their needs, pain points, and preferences. Identifying potential gaps in our product offerings and addressing them effectively.

Competitive Analysis:
Monitoring and analyzing competitors’ activities. Providing valuable insights to inform our strategic decisions. Understanding our competitive landscape and adapting our approach accordingly.

Sales Tools and Product Introductions:
Ensuring the creation of compelling and relevant marketing materials for our products. This includes impactful presentations, digital content, and sales collateral.

Sales Support:
Working closely with the sales team to provide marketing support. This involves training sales representatives, equipping them with effective materials, and assisting in customer engagement initiatives.

Defining Overall Value Proposition and Go-To-Market Tactics:
Crafting a clear and compelling value proposition for our products. Determining how we position ourselves in the market and the strategies we use to reach our target audience.

Sustainability Focus:
Proactively addressing relevant sustainability trends across the entire value chain. Considering environmental, social, and ethical aspects in our marketing efforts.

Product Manager

Tjejzonen

As a volunteer at Tjejzonen, I provide support by actively listening to girls aged 10-25 who are seeking assistance for various reasons. The volunteer commitment involves two-hour evening sessions every other week.

Volontärarbete

Resurs Bank

Develop targeted strategies for different customer segments to optimize market positioning.
Creation of tailored approaches for customer acquisition, retention, and satisfaction.
Implement strategies that align with the company's goals and resonate with diverse consumer preferences.
Identified growth opportunities through data analysis and interpretation.
Generate comprehensive reports and visualizations to effectively communicate insights and recommendations.
Established a customer-centric thinking culture through collaboration with markets and functions.
Collaborated with cross-functional teams to translate insights into actionable strategies.
Presented strategic recommendations to key stakeholders

Project Manager Insight & Action

Axis Communications

Supported the implementation of the Global End Customer framework and governance structure.
Collaborated on Sales process improvements, ensuring seamless integration of solutions for the KAM community.
Maintained up-to-date global Salesforce guidelines, including dashboards and End Customers' intranet pages.
Led process enhancement initiatives, optimizing system utilization to bolster KAM organization support.

Global End Customer Specialist

Forecasted demand trends, contributing to accurate inventory planning and minimizing excess stock costs.
Aligned production schedules with sales forecasts, enhancing supply chain efficiency and reducing lead times.
Collaborated cross-functionally to streamline communication between sales and operations.
Managed inventory turnover by implementing data-driven strategies.

Sales and Operations Planner

Processed and executed on various vendors both run rate and project orders.
Handling and evaluation of shipping discrepancies 
Developed order fulfillment processes to successfully meet goals
Coordination between the customer and internal departments
Evaluated and implemented a new case service management system

Regional Customer Order Specialist

Örenäs Slott

Expertly organized and executed weddings and conferences, ensuring seamless and memorable events for clients.
Collaborated with vendors, clients, and teams to plan event logistics, manage budgets, and exceed expectations.
Provided personalized guidance to clients, translating their visions into successful, stress-free occasions.

Sales and Booking Agent

Fingerprint Cards

Orchestrated end-to-end supply chain activities for segment Smartphone Asia, optimizing inventory levels and ensuring on-time product availability. 
Analyzed demand forecasts and historical data to create accurate production and procurement plans. 
Project member of volume planning and execution of Project: Lenovo X3 and X3 Youth

Sales and supply chain planner 

Supported sales team with accurate quotes, bids and contracts, ensuring prompt delivery.
Maintained CRM database, updated customer information for streamlined communication. 
Coordinated meetings, managed inquiries, and facilities efficient sales processes

Sales and Office Assistant

Scandic Hotels

- Revenue management  
- Invoicing and coordination between internal departments
- Organized professional gatherings and meetings according to a client's needs and preferences

Group and Conference coordinator

Melba Webshop

- Creation of marketing material such as newsletters, campaigns
- Monitored marketing campaigns' progress and results to gather data to help improve performance
- Maintained homepage
- Delivered graphic, written, or verbal presentations and reports of findings, statistics, and insights
- Assisted in creating and updating content on multiple platforms, including website, social media accounts, blogs, and emails

Marketing and administrative assistant

Eventpersonal

- Hostess to different types of events
- Sampling

Hostess

Pinky Webshop

- Managed and directed the company through primary goals and objectives
- Creation of business plan and arrangement of financing
- Reviewal of sales
- Development of marketing strategies and business opportunities
- Budgeting
- Creating newsletters & campaigns
- Social Media

Small Business Owner

Jag är en erfaren strateg inom customer experience med ett starkt fokus på att omvandla kundinsikter till långsiktig affärsnytta. Min passion är att skapa kundcentrerade lösningar som inte bara förbättrar kundresan utan också stärker hela organisationens kommersiella utveckling och lojalitet. Jag trivs bäst i verksamheter som prioriterar kundfokus och långsiktiga relationer och har en solid bakgrund i att driva strategier som förbättrar både kundnöjdhet och affärsresultat.

Genom att arbeta tvärfunktionellt, med ett helhetsperspektiv på kundens resa, har jag lett samarbeten mellan produktutveckling, marknadsföring och försäljning för att säkerställa att alla delar av organisationen är synkroniserade och fokuserade på att skapa bästa möjliga kundupplevelse. Jag har stor erfarenhet av att använda kundinsikter från NPS, CSAT, CES och CLV för att informera och förbättra strategiska beslut och skapa konkreta åtgärder som driver förändring och affärsutveckling.

Jag är resultatdriven och ser till att alla delar av företaget arbetar mot ett gemensamt mål för att höja kundupplevelsen och stödja affärstillväxt. Jag brinner för att integrera CX i företagets övergripande strategi för att säkerställa att kundfokus genomsyrar verksamheten på alla nivåer, från produktutveckling och marknadsföring till försäljning och kundsupport.

Med en stark kommersiell förståelse och en lång erfarenhet av att förbättra kundupplevelser på alla nivåer i organisationen, har jag lett förändringsarbete och utvecklat lösningar som bidrar till både kortsiktiga och långsiktiga resultat.

När jag inte arbetar med att optimera kundupplevelsen, gillar jag att nätverka, utvecklas professionellt och resa för att ta del av nya perspektiv och lärdomar.

taplio

The Battle

Sagar Chandni

Viktoria Engman

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