Commonwealth Bank

Head of Diversified Account Management, Transaction Banking Solutions 

Australian Institute of Company Directors

Member

Blockchain Australia

Meals with Impact

Meals with Impact exists to help women of migrant and refugee backgrounds feel more confident working in Australia’s hospitality industry through hands-on training, paid work, and a pathway to meaningful, sustainable employment.

Member/Advisor - CBD Project Steering Committee 

Advisor

Westpac Institutional Bank

The leadership of the Customer Life Cycle Journey for Corporate and Institutional (enterprise) clients across Australia. The customer life cycle journey involved bringing the sales, implementation, relationship management and service teams together to ensure we provided the best experience for our clients.

Head of Corporates, Client Engagement - Global Transaction Services

I was appointed to develop and execute the strategic approach for the public sector in New South Wales. This business encompassed our client management, business development, innovation and transformation teams that had been specifically selected to deliver an exceptional customer experience.

Head of Public Sector NSW - Global Transaction Services

I led the Solution Consulting business in the Institutional Banks Sales Division. This business was responsible for providing advisory services, technical sales support, and dynamic thought leadership to the bank’s clients and sales teams.

Head of Solutions Consulting - Global Transaction Services

Rubix

Rubix lets individuals and businesses connect with one another directly through flexible and attributable contribution based earn mechanics. Being community-led ensures that benefits are reinvested back to those that participate. No shareholders with competing agenda, simply globally connected contributors working towards a common mission.

Contributor

Westpac Group

ABLE’s mission is to advocate for all people with visible and invisible disabilities and their carer’s, ensuring Westpac is an accessible & inclusive place to work.

Chair - ABLE Executive Committee 

I redesigned the Solution Engineering/Advisory business within the Institutional Banks Product Group, this business was responsible for delivering advisory services, sales support, and guidance to the bank's four business banking segments, each with over 100 transactional banking sales executives nationwide. I spearheaded a major transformation effort, prioritising stakeholder relevance and value delivery. The team's core focus areas encompassed client acquisition and retention, client discovery and solution design, payments and industry advisory, as well as proactive stakeholder engagement.

Head of Solutions Engineering & Payments Advisory

Felton Global Logistics

Designed the transformation plan for 40-year-old global freight business. I prepared the business for sustainable growth by digitising the business and reducing costs, whilst retaining its customer-centricity.

During my tenure at this private company, I developed and led various initiatives across the business. These initiatives were key to driving outcomes in line with the company's goals.

They included:
- Company Restructure: Key Roles & Teams
- Brand Refresh
- Online Channel Development
- Collateral Enhancement
- Supplier Negotiations
- Finance Transformation

General Manager

Ryan Hodges, an accomplished banking and finance executive, brings a wealth of experience in the dynamic payments and tech sector. With expertise spanning strategy, sales, customer experience, and service design, Ryan is uniquely positioned to drive innovation in today's rapidly evolving payment landscape. 

Ryan's deep understanding of emerging trends enables him to harness cutting-edge advancements, driving growth while anticipating industry changes. Skilled at integrating emerging tech with evolving customer preferences, Ryan excels at delivering exceptional experiences. His consistent leadership in spearheading strategic initiatives and navigating complexity underscores his results-oriented approach. With a strong grasp of emerging technology and an unwavering focus on customer satisfaction, Ryan is poised to redefine value in financial services.

Ryan Hodges GAICD

Origin Energy

* Forecasting models for Future Energy business lines
* ELT design and build using Redshift and Lava
* Business report development using Tableau

Origin Zero Analytics Lead  

Housing Australia

* CRM migration business analysis and testing 
* ELT code and testing using Azure ADF
* Business line report development
* Scoping data model uplift

Data & Reporting Manager

Reserve Bank of Australia

Contract role to support the roll out and testing of a data transformation program. 
* Model rebuilds using R 
* Data transformation testing
* Business insight dashboards using Tableau

Senior Business Analyst - Transformation

Data Army

Contracted to assist Data Army with a CRM migration and single customer view project. Role included:
* Stakeholder management
* Requirements gathering and documentation
* Identity dedupe model development 
* ELT code development using DBT
* Testing - DEV and UAT

Senior Business Analyst - Data Migration

CoreLogic Australia

Senior analytics role, supporting CoreLogic's climate risk, valuations and financial services solutions. Also provided quant support to the Research team on both adhoc projects and white papers including CoreLogic's annual 'Women in Property' report, Coastal Risk report and Impact of Greenspace on Pricing report.

Senior Professional, Climate & Valuation Risk Modelling

Senior analytics role supporting the Westpac Group account as well as providing adhoc analytical
support for the Research team and other Banking & Finance clients.

Senior Professional - Analytics

Polynomial Solutions

Analytics Contractor 

Veda

The product manager role involved working closely with the Analytics and Development teams
to design, execute and commercialise new consumer data products. The role also included RFP
preparation and pricing, development of training programs and sales collateral and leading the VMS
content marketing program by writing white papers and articles on marketing analytics topics.

Product Manager - Data and Insights 

St George Bank

Managed the campaign reporting program for St George, including development and QC of campaign
reports, standardisation of campaign reporting system. Also provided portfolio analysis support for the
Mortgages product team to assist in pricing and portfolio balancing

Senior Analyst - Research and Analytics 

pollinate

Senior role supporting clients across FMCG, Health, entertainment, energy and finance sectors. The
role involved taking client briefings, presenting findings to clients, designing survey instruments, carrying out analysis including choice modelling, prediction and segmentation.

Senior Quantitative Researcher

American Express

Lead analyst responsible for Asia Pacific customer experience research program. Also provided analytic support to Six Sigma projects across the cards business.

Customer Research Specialist - JAPAC

Senior data professional with extensive expertise in delivering business insight, predictive analytics and high impact data visualisations. Also experienced in financial modelling, scenario analysis and economic analysis. Constantly curious. Passionate about using data to solve social equity and environmental problems.  Parent, puppy wrangler, cat servant. All opinions my own.

taplio

The Battle

Ryan Hodges GAICD

Anna Russell

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