Business Development @Chargebee | Passion met Profession | SaaS Sales |

Account Executive specialising in helping India's digital-native startups and scale-ups accelerate with AI-powered infrastructure.

With 8+ years of driving revenue across India's tech ecosystem—from seed-stage founders to unicorn engineering teams—I've built trusted advisor relationships by combining technical fluency, consultative selling, and a deep understanding of developer workflows.

What I Do:
- Drive revenue across a portfolio of mid-market accounts spanning fintech, SaaS, logistics, gaming, and Internet verticals.
- Navigate complex technical evaluations with CTOs and engineering leaders on AI/ML infrastructure—vector search for RAG implementations, semantic caching for LLM optimisation, real-time data requirements for conversational AI, real-time use cases for fast apps, etc.
- Educate technical buyers on the Enterprise architecture of Redis, Value proposition, Impact on app performance & revenue and POC-to-production scaling strategies

Track Record:
- Consistently exceed quota: 155% (Q2 FY26), 120% (Q1 FY26), 
- Top Global Rep at Chargebee (FY23): 158% attainment
- Closed multiple high-value deals with unicorns and high-growth startups

My Approach:
- MEDDICC + GAP selling methodologies 
- Multi-threading across founder, CTO, and engineering stakeholders 
- Cross-functional collaboration with Product, Engineering, and Marketing teams 

Let's connect if you're:
- Building fast AI-powered products/apps and looking for infrastructure for production scaling & performance
- Part of India's startup ecosystem (founders, VCs, accelerators, developer communities)
- Interested in discussing responsible AI adoption, LLM use cases, or India's tech landscape

📧 malasanerushikesh@gmail.com, rushikesh.malasane@redis.com

Rushikesh Malasane

Federico Presicci

Global Sales Enablement Manager

Crafting Sales Enablement Systems 📈 Turning Inconsistent Sales Execution into Scalable Success | Mindfulness & Emotional Intelligence in Sales | MEDDPICC Certified | ICF Business Coach | Meditation Teacher 🧘🏽‍♂️

Do you understand what “enablement” truly means and the value it can bring?

Ciao, I’m Federico 👋

Enablement isn’t just a function, strategy, or process.

It’s a mindset and a discipline that transforms how organisations empower customer-facing teams, support buyers, and align for growth.

Yet, too often, it’s misunderstood – boxed into narrow tasks like:

“Training delivery.”
“Content creation.”
“Sales tools management.”

But here’s the truth👇

Enablement exists to empower customer-facing teams to achieve meaningful business outcomes. 

It equips them with the training, resources, processes, support, and tools they need to produce high-quality outputs on which their job goals depend.

Enablement bridges the gap between potential and performance, providing a certain set of “means” for someone to achieve something.

Over the years, I’ve seen organisations invest heavily in enablement initiatives that fail to stick.

I know because I’ve made those mistakes too.

Early in my career, I focused on fixing performance at the individual level, only to realise that the system itself was holding people back.

I learnt the hard way that no amount of training or resources can succeed without addressing the foundational barriers within the organisation.

That’s where I come in.

I help founders, CEOs, and revenue leaders diagnose systemic blockers to performance and empower enablement professionals to amplify their impact.

Whether you’re just starting to explore enablement or scaling an existing function, I’m here to help.

Enablement, done right, can be your organisation’s competitive edge.

If you’re ready to unlock that edge, join me on this journey: follow my content, take one of my assessments, or reach out directly. 
_____

Subscribe to my sales enablement newsletter: https://federicopresicci.com/newsletter/

Check out my sales enablement blog: https://federicopresicci.com/blog/

Chief Editor & Enablement Strategist 

I am the leading creator and strategist for this blog which serves as a compass in the complex world of sales and enablement. 

Here, you will discover expert insights into tools, systems, frameworks, methodologies, and strategies to augment your capacity to nurture and upskill your sales teams.

Sales discovery is hands down one of the most important capabilities in the sales cycle.

It shapes how well reps understand buyers, how accurately they position value, and how confidently they move deals forward.

And yet, what makes discovery effective is rarely broken down into something reps can consistently execute in real conversations.

Reps are told to “ask good questions.”
To “dig deeper.”
To “uncover pain.”

But the structure behind great discovery often lives only in the heads of top performers.

---

That’s why – in partnership with Hyperbound – I created a Discovery Meeting Guide + Template that gives reps a clear structure for running strong first discovery calls.

It covers:

• A simple, repeatable discovery call flow
• Talk tracks for framing and setting the upfront contract
• A structured questioning model (open → probing → closed)
• How to weave value into the conversation naturally
• A closing framework to surface alignment, blockers, and next steps

In short: less improvisation, more intentional discovery.

This one-pager sits alongside my full guide on how to build world-class discovery training. 

The full guide goes deeper into:

🔹 Designing discovery training around observable behaviours
🔹 Breaking discovery into coachable components
🔹 Reinforcing skills beyond the classroom
🔹 Measuring impact, not just attendance

---

💭 How confident are you that your team runs discovery in a structured, repeatable way? 

If you’d like the discovery one-pager + template + full discovery training guide, drop “sales discovery” below and I’ll share everything.

✌️

#sales #salesenablement #salestraining

Building Enablement Systems for Scalable Revenue Growth 📈 | Strategy, Systems Thinking, and Behavioural Design | Founder, Enablement Edge Network 🌐

A month ago, I went through some of the hardest days of my life.

At the end of a normal working day, I was hit by sudden vertigo.

Within hours, it spiralled into something severe.

For three days, I couldn’t get out of bed. Barely able to eat and use the bathroom because any movement triggered violent vomiting.

The week after wasn’t much better. 

Luckily, one of my best friends was with me and helped me through it.

Try to imagine this: you stare at the room, and everything spins – fast, relentlessly, for hours. 

That’s when I understood what it really means to be powerless and incapacitated.

As someone who likes control, this was the ultimate emotional test.

Those days "broke" me.
Physically.
Psychologically.
In a way nothing else ever had.

And I’ll be honest – in the first days, fear crept in intensely. 

The kind of fear where you start wondering:

What if this doesn’t pass?
What if things don’t go back to normal?
What if this is it?

Being stuck in bed with nothing to do gives you time.
Too much time, maybe.

And that’s why I’m writing this.

Because when health is suddenly at stake, clarity arrives fast.

I wasn’t thinking about achievements, accolades, LI followers, or career. 

None of that mattered.

What mattered were different questions:

Was I moving in a direction that truly fulfilled me?
Was I experiencing the process – or just moving from one thing to the next?
Was I nurturing the relationships that actually matter?
Was I present enough with my parents and friends?
Was I acting with integrity and authenticity? 

I realised – again, but much deeper – that life is just a sequence of moments.

And rushing through them has no inherent purpose.

What are we rushing for, exactly?
Time is moving anyway.
Relentlessly.
Towards the only certainty we all share. 

This doesn’t mean giving up ambition; it means finding a better pace and rhythm – one that allows us to feel more grounded, nurtured, and aligned. 

Also, when you realise how quickly things can change, you also realise there isn’t always going to be a “later”.

Some changes can’t be postponed indefinitely.
Some conversations can’t wait.
Some truths become heavier the longer we avoid them.

---

One other thing.

After the worst had passed, the first food I ate was a rice cake, a carrot, and some celery.

For the first time, I truly tasted the rice in the cake. 
I noticed how fresh the carrot was.
How the celery hydrated every corner of my mouth.

I was just... there.

---

I’ve now almost fully recovered.

In the end, it seems this was caused by a virus that inflamed one of the nerves responsible for balance. 

This experience was brutal, but also illuminating.

While I was in bed, unable to do anything, all I wanted was to feel normal again.

I yearned to walk, eat, and sit upright without the room spinning.

The smallest things suddenly felt like everything.

Sometimes it takes losing the ordinary to understand its weight.

Don’t forget to cherish it, friends. 

💭

#life

Sales coaching is one of the most talked-about levers in sales performance.

And one of the least consistently executed.

Most leaders say coaching matters.
Most reps say they want more of it.

Yet in many teams, coaching ends up being:

❌ irregular
❌ reactive
❌ focused on numbers, not skills
❌ squeezed between meetings

So, the issue doesn't seem to lie in intent but in consistency and structure. 

---

The data on this is fascinating.

I went deep into 22+ recent research reports and studies focused specifically on sales coaching to extract the most decision-relevant statistics (2026 edition).

I am referring to numbers that show:

🔹 what effective coaching actually looks like
🔹 where most organisations fall short
🔹 how coaching quality links to performance
🔹 what high-performing teams do differently

...and help you answer questions like:

• How big is the real impact of coaching?
• How often should coaching actually happen?
• What do top managers focus on during coaching?
• Where do most coaching systems break down?

If you work in enablement, lead a sales team, or manage managers, this gives you:

✅ Evidence to justify investing in coaching systems
✅ Benchmarks to compare your current approach
✅ Insight into what to change first
✅ Data to move the conversation beyond “we should coach more”

Coaching should not be viewed as a standalone "tool." 

Instead, it should be an integral part of a solid performance system.

---

💬 What’s the biggest coaching gap you see in your organisation today?

If you’d like the sales coaching statistics one-pager + full report, drop “coaching statistics” below and I’ll share it with you.

✌️

#sales #salesenablement #salescoaching

Outbound becomes ineffective when teams try to scale effort before they build a system.

More messages, more calls, more sequences… 

...but no clear decisions about who deserves effort, when it’s actually the right moment to reach out, or how outreach should run across accounts and buying groups. 

That’s when activity grows, but pipeline doesn’t.

In today's B2B market reality, strategy and system thinking must come before execution.

So in partnership with lemlist – a leading multichannel prospecting platform – I put together the ultimate step-by-step guide on how to build a repeatable outbound system.

And I distilled the whole thing into a practical one-pager you can apply with your sales organisation and teams. 

---

Here’s what the guide + one-pager cover:

1️⃣ ICP definition and account prioritisation – How to identify the accounts that actually deserve outbound effort.

2️⃣ Account tiering and effort allocation – Structuring your universe so attention matches potential value.

3️⃣ Signal-led prioritisation – Using intent, triggers, and access signals to decide when timing is right.

4️⃣ Outbound coverage and operating rhythm – Start rates, active account caps, and buying-group coverage that teams can sustain.

5️⃣ Manual vs cadence-led outreach – Knowing when to open manually and when to rely on structured sequences.

6️⃣ Personalisation governance at scale – How to distribute high, low, and zero personalisation across stakeholders deliberately.

Outbound still works.

But it only becomes predictable when you treat it as a system of decisions rather than just a sequence of activities.

---

💭 Which part of outbound tends to create the most friction in your team today?

If you want the one-pager + full guide, drop “outbound system” below, and I’ll share it with you. 

#sales #outboundsales #salesenablement

The sales role has changed dramatically.

Automation and AI self-serve have absorbed more of the simpler transactional sale. 

For more complex deals, sellers now spend less time with buyers.

As a result, when they do, the moments carry more weight.

More stakeholders.

Higher expectations from buyers.

And yet…

In many organisations, sales training still looks like it did years ago.

Same formats.
Same assumptions.
Same idea that “a good session” = performance improvement.

The research tells a different story.

---

I put together a dedicated sales training statistics report (2026 edition), expanding on my wider enablement statistics work.

This time, I didn’t just use recent vendor research.

I also went into academic journals like:

• Journal of Personal Selling & Sales Management
• Industrial Marketing Management
• Journal of Marketing

Some of these studies are quite old.

But what’s striking is how relevant they still feel – because they describe a reality we’re still living in:

👉 The sales job evolves.
👉 Buyer expectations rise.
👉 Training must evolve with them – or it becomes noise.

---

Inside the report, the data helps answer questions like:

🔹 What actually makes sales training effective?
🔹 Why does most training fail to translate into behaviour change?
🔹 How do reinforcement and manager involvement change outcomes?
🔹 Where does training sit in the wider performance system?

If you work in enablement, lead sales teams, or design learning, this gives you:

✅ Evidence to ground training conversations in research
✅ Clarity on where training helps – and where it can’t act alone
✅ Insight into why “one-off events” rarely work
✅ Data to design training that supports real behaviour change

Remember that training alone is rarely the solution.

It’s one lever – and its impact depends on how the system around it works.

---

💬 What’s the biggest gap you see between how sales roles have evolved and how training is still delivered?

If you’d like the sales training statistics one-pager + full report, drop “training statistics” below and I’ll share it with you.

✌️

#sales #salesenablement #salestraining

In enablement interviews, knowing what to do helps.

Knowing what not to do helps even more.

Many capable candidates fail interviews because of small, repeatable mistakes they are unaware of that quietly weaken the way they come across.

Over the past few months, I spoke with and surveyed 25 enablement leaders and practitioners who have collectively sat on hundreds of interview panels (I’ll tag them in the comments).

Different companies.
Different roles.
Different seniority levels.

The patterns were remarkably consistent.

---

That’s what led me to document the 13 most common sales enablement interview mistakes as a way to make interviews clearer from both sides of the table.

What surprised me most?

These mistakes are rarely about enablement knowledge.

They’re about judgement under pressure.

They show up when candidates:

• default to abstract language instead of concrete experience,
• talk fluently but don’t ask meaningful questions
• describe activity without explaining impact
• rely on rehearsed frameworks instead of listening
• misread the role, the environment, or the dynamics in the room

In other words, the issue is almost never: “I don’t understand enablement.”

It’s usually: “I’m not sending the signal I think I’m sending.”

So I turned the insights into:

• A one-pager you can use as a pre-interview guardrail
• A full guide that breaks each mistake down into what it looks like, why it happens, and how strong candidates avoid it. 

---

💭 Which interview mistakes do you only notice after the conversation is over?

If you’d like the one-pager + full guide, drop below “interview mistakes” and I’ll share them with you.

✌️

#sales #salesenablement #salesenablementinterviews

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