Titanflux ❯❯ Irresistible Work Environments.

🔹 Questions I answer:
– How to optimize operational tasks and roles for frictionless execution?
– How to contain personnel expenses and boost EBIT?
– How to turn staff expertise into exceptional customer service?

🔹 During 15+ years in world-class logistics companies, I have gleaned insights from over 20 countries and successfully led and consulted 8 and 9-figure P&Ls.

Always with a strong focus on customer-centric operations strategies and with a passion for operations & general management, process & technology management and organizational design.

With this holistic perspective, I support operational leaders to leverage the full (human) potential of their organization to succeed in highly competitive markets.

🔹 If you're ready to take your organization to the next level of operational efficiency and quality, then let's talk.

Simply select an appointment at www.titanflux.com/potential

In this free initial consultation (15 min), we will take a look at where you currently stand and assess the potential to develop a highly efficient organization that consistently delivers industry-leading service quality to your customers.

🔹 And if you have any questions, feel free to send me a LinkedIn message.

I look forward to hearing from you!

Managing Director

DSV - Global Transport and Logistics

DSV Global Transport & Logistics is one of the world’s largest providers of integrated freight forwarding, warehousing and logistics solutions. 75‘000+ employees operate some 1‘500 offices and logistics facilities in 90+ countries worldwide.

❯❯ P&L ownership: Grew annual revenue in the mid double-digit million range, with operations turned profitable, high staff engagement and a strong EBIT conversion ratio.
❯❯ General Management: Primary operations in Airfreight, Seafreight, Express, Trucking, Rail, Sales + facilitated activities in Human Resources, Finance, Procurement.
❯❯ Sales & Growth: Launched new products & services with existing and new customer segments.

General Manager | Branch Manager, Air & Sea Kehl

Panalpina

Panalpina was a Swiss global logistics company with approximately 15’000 employees in 500 offices, world-renowned for intercontinental air and ocean freight services and the associated supply chain management. Panalpina was acquired by DSV A/S in 2019. 

Within Air Freight Europe, strived for strong EBIT conversion through best-in-class efficiency (incl. continuous improvement), know-how and organizational customer focus.

❯❯ Leadership, Recruitment, Organizational Design: From 2014, built up the Systems & Processes organization from scratch. By delivering measurable results early on, it soon became a strongly rooted domain within the Air Freight division. Successfully completed several recruitment, operations and organization design projects throughout Europe.
❯❯ Process Management: Established and enforced standards that drive quality, eliminate rework, and enable the standardization of operational processes. All projects combined saved some 60’000 annualized hours in operations, every year.
❯❯ Project Management & Change Leadership: Interfaced with IT in order to provide operations with the right tools and enable staff to work effectively and efficiently (incl. automation & integration). Co-led the implementation of a large program with global scope, with successful project closures in numerous European countries and including Change leadership at operational and senior management levels.

Head of Air Freight Systems & Processes Europe

Ensured compliance with internal and external standards and policies, including Aviation Security and IATA Dangerous Goods. Risk management for shipments subject to restricted commodity policies and trade regulations.

❯❯ Commodity Risk Management: Pro-actively assessed and managed risk related to restricted commodity policies in close collaboration with the compliance and legal services departments. Enabled business in profitable niches and at 0 incident levels.
❯❯ Industry & Trade Compliance: Ensured compliance with internal and external standards and policies for 22 countries within the region Europe, including Aviation Security and IATA Dangerous Goods.
❯❯ Working in strictly regulated environments: Co-developed new global policies for the commodity group of “weapons, ammunition and military equipment”. In order to streamline the operational communication flows related to general commodity risk assessment, conceptualized a tool which resulted in significantly lower administration effort.

Air Freight Standards & Governance Manager Europe

Developed and executed the Global Air Freight Procurement program (PGAFS), an industry leading methodology. Advanced global Air Freight subcontractor management and provided market analytics & reporting.

❯❯ Procurement & Negotiation: Insourced an industry-leading bi-annual procurement program with total annual spending of several hundred million CHF, which was initially developed by Accenture. Stabilized and improved the process at -40% program duration, while consistently buying at the right service levels and below average market cost.
❯❯ Market Intelligence: Provided CFO-mandated senior management trainings in my focus regions North and South America (mainly US & Brazil).
❯❯ Forecasting & Analytics: Successfully developed a volume forecasting and steering process, yielding annual seven-digit incentive payouts from 40+ subcontractors.

Global Air Freight Tradelane & Procurement Analyst

Provided customers with leading freight services for Air Exports, Air Imports and Ocean LCL; handling all processes from Quotation to Invoicing.

Forwarding Agent

Trainee

Rouven Behge

Westbridge Solutions, LLC

As the Chief Executive Officer of Westbridge Solutions, LLC, I lead a dynamic, strategy-first advisory and management consulting firm dedicated to helping enterprise-level organizations unlock growth by aligning vision with execution. Since founding the company in 2014, I have worked with national and global clients across a variety of complex industries—including technology, healthcare, legal, private equity, non-profits and government—delivering strategic insights and operational frameworks that drive measurable results.

Under my leadership, Westbridge Solutions has evolved into a trusted partner for C-suite executives, senior leadership teams, and HR decision-makers seeking sustainable performance improvement. At the core of our approach is the PROI Framework™, a proprietary model I developed to guide organizations through strategic alignment across four critical pillars: People, Policies, Practices, and Procedures. This framework empowers businesses to optimize internal systems, enhance leadership capability, and build high-performing teams—ultimately creating the conditions for long-term success and scalable growth.

My role as CEO extends beyond oversight—I actively lead client strategy sessions, design enterprise-level transformation initiatives, and support business development opportunities that align with client goals and market dynamics. From organizational design and workforce planning to communication strategy and operational optimization, I bring a people-centered, data-driven, and solutions-oriented mindset to every engagement. My mission is to ensure our clients not only meet their objectives but exceed them—with clarity, efficiency, and impact.

Chief Executive Officer

Culture Incorporated, The Healthcare Trifecta, Global Fluency and Courageous Enough to Launch

"Culture Incorporated: An Innovative Approach to Cultural Competence, Diversity and Inclusion in the Workplace," "The Healthcare Trifecta: Conversations on the Intersectionality of Language, Illness and Culture" and "Global Fluency: 50 Tips on Creating a Culturally Competent and Inclusive Professional Environment"

Author

Global Fluency Magazine

Global Fluency Magazine is a space created by Founder and Editor-in-Chief, Berthine Crèvceoeur West, to invite readers to explore every aspect of Diversity, Equity, Inclusion and Belonging. Our goal is to spark authentic conversations through the presentation of eclectic perspectives from every walk of life and industry, as we seek to appreciate our differences, while leveraging our commonalities. Our mission is to intentionally lead with compassion, so we can engage with empathy and gain a deeper understanding of one another. Our vision is to live locally and think globally.

Editor In Chief, Global Fluency Magazine

Gwinnett Technical College

Adjunct Professor

The Global Fluency Podcast

The Global Fluency Podcast is a space that has been created to discuss all aspects of diversity, inclusion and cultural competence in business, education, government, the arts and healthcare. Our goal is to change the traditional and outdated Diversity and Inclusion paradigm. Join us in this space and let’s start having conversations that lead to more authentic professional and personal relationships.

Podcast Host

BC West Translations USA, LLC

Specializing in French and Haitian Creole translation, interpretation, transcription and voice overs

Certified Interpreter, Translation Consultant and Trainer

Culture Connect, Inc.

Trainer - Culture Connect CultureSmart Medical Interpreter Training
Facilitator - Cultural Competency and the Proper Use of an Interpreter

Trainer, CultureSmart Medical Interpreter Training Program

Powell Goldstein LLP

Project Coordinator, Human Resources Division

Reed Smith LLP

Translator, Interpreter and Executive Assistant to the Managing Partner

Barclays Capital

Administrative/Banking Assistant

I help organizations drive measurable growth through strategic alignment, high-performance leadership, and people-centered execution.

As the CEO of Westbridge Solutions, I lead a strategic advisory and management consulting firm that specializes in solving the challenges many enterprise leaders face but few can articulate—misalignment between vision and execution, disconnected teams, inefficient systems, and unclear communication.
Our mission is simple: help organizations operate at full capacity by optimizing how they lead, plan, and perform.
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🔷 Strategic Leadership at Scale
With over two decades of experience in business development, organizational strategy, and enterprise consulting, I’ve worked with senior leaders across industries to design scalable solutions that improve operational efficiency, enhance workforce productivity, and increase revenue.
Through our proprietary PROI Framework™—which aligns People, Policies, Practices, and Procedures—my team and I guide organizations through complex transformation and sustainable growth.
Whether you're leading a fast-scaling tech firm, a private equity-backed portfolio company, or a legacy healthcare institution adapting to market shifts, I help you create alignment between your strategy and your people—so your organization performs better, faster, and smarter.
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🔷 Westbridge Solutions: Strategy in Motion
At Westbridge Solutions, we provide executive-level advisory services that span:
•	Organizational Strategy & Performance
•	Enterprise Growth & Business Development Planning
•	Capability Expansion & Market Positioning
•	Multilingual Communication & Global Access Strategy

We serve enterprise clients across high-impact industries:
•	Technology
•	Private Equity
•	Legal
•	Healthcare
•	Government 
•	Manufacturing
•	Non-Profit

Our clients don’t hire us to fill a quota or run generic training—they bring us in when performance is plateauing, internal silos are costing them growth, or their workforce strategy needs a complete reset.
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🔷 How I Add Value
✔️ Align leadership teams around a unified strategic direction
✔️ Identify growth barriers and implement targeted business development strategies
✔️ Enhance workforce engagement through operational clarity
✔️ Streamline internal systems and processes for performance at scale
✔️ Guide executive teams through change, growth, and culture alignment

My approach combines big-picture strategy with ground-level execution.

taplio

The Battle

Rouven Behge

Berthine Crèvecoeur West, MA, EMBA, CDE®

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