Robin Daniels

Zensai

Working to elevate how people become more successful, happy, and fulfilled.

I lead:
- Product
- Marketing
- Pre-sales & Post-sales
- Category-creation

The company is growing at over 50% year over year, due to our award-winning Human Success Platform built for the Microsoft eco-system.

Chief Business Officer

byFounders

byFounders is an early stage venture fund actively investing in tech startups across the Nordics and Baltics. Made up of some of the region's most accomplished entrepreneurs (Zendesk, Unity, Skype, and more), the byFounders Collective invests in and supports the next generation of globally ambitious founders. I help byFounders portfolio companies with deal sourcing, go-to-market strategy, business development, and fundraising advice.

Founding Member & Advisor

Stage 2 Capital

The Go-To-Market Venture Capital Fund backed by elite GTM executives investing in and helping software companies scale sustainable revenue.

Limited Partner

Robin Daniels Inc.

Advisor, investor, and board member to a number of companies, including:

Beamery
N26
Uizard (acquired by Miro)
Singulate
Radious
Pult
Commsor
Cutover
Multiplier
ELO Health
Lative
Shouter
Doubble
Lighthouse (Formerly OTA Insights)
Rhombus Systems
Labster
Guide
Outfunnel
Synata

Advisor & Board Member & Investor

Sequoia Capital

Working with Sequoia on finding the next great founding teams.

Scout for Great Companies and Great Talent

Matterport

We took Matterport public on July 23rd, 2021. 

During my time at Matterport we saw:
- 500% subscriber growth
- IPO that 10x'ed the value of the company
- 2x revenue growth

Chief Marketing Officer (CMO)

WeWork

Led a global marketing team of ~400 people.

Key results include:
- Significant increase in lead quality which led to massive increases in revenue
- Activation of the community to share love for the brand
- Introduction of new products to the market

LinkedIn

Leader for the product, partner and transformation marketing teams for LinkedIn Talent Solutions.

This includes:
- LinkedIn Recruiter
- LinkedIn Jobs
- LinkedIn Talent Media
- LinkedIn Talent Insights
- Competitive and Market Intelligence
- Program and Innovation Management
- Evangelism
- Field Transformation and Enablement
- Partner Marketing

Global Head of Product, Partner, and Transformation Marketing

Help System Inc

I was CMO at VERA - Acquired by HelpSystems in December of 2020.

Chief Marketing Officer (CMO), responsible for Marketing and Business Development. Ran sales + marketing as CRO for a year.

Responsible for:
- Marketing
- Business Development and Partnerships
- Strategic Growth Initiatives
- Fund-raising
- Company Culture

Chief Marketing Officer at Vera (CMO)

Synata

Acquired by Cisco in 2017.

Advisor to the CEO on GTM.

Advisor

Chief Business Officer @ Zensai #HumanSuccess & #AI | 3xCMO | 2.5xIPOs 😆 | Ex @Salesforce @WeWork @LinkedIn @Box @Matterport | LinkedIn Top Voice | Creator of Epic Teams | Dad | Runner | Made in Denmark 🇩🇰

I'm an experienced executive focused on growth, marketing, GTM, product innovation, and leadership development to deliver epic results through ground-breaking, fun, and highly differentiated activities, while empowering people and teams to do the best work of their lives. 

I'm Chief Business & Product Officer for Zensai (zensai.com).

Throughout my career I've held executive leadership roles in high growth companies of all sizes, including Matterport (IPO) WeWork (near IPO), Salesforce, LinkedIn, Box (IPO), Veritas, and Vera (acquired).

My areas of expertise include growth strategy, product innovation, marketing, product marketing communications and media, GTM strategies, org design, leadership development, innovation management, mergers & acquisitions, top-level leadership, category-creation, brand building, public speaking, and sales transformation.

Here's more about my life story and journey during the last two decades: https://www.linkedin.com/pulse/roadmap-life-love-happiness-robin-daniels/

I spent over 20 years in the US and UK, but I'm from Copenhagen, Denmark and an avid runner and movie nerd.

PatientPoint®

EVP, Operational Excellence

Tucson Electric Power

Manager, Customer Experience and Advocacy

OFFOR Health

Brought in initially as Chief Administrative Officer with a leadership team to drive an agressive turnaround. Quickly moved to this expanded role leading Business Development, Customer Success, Clinical Operations, Preadmission Testing, and eventually Product and Logistics.

Interim Chief Operating and Transformation Officer

MOFI (Boutique Design Firm)

Key leader for a highly creative CEO, ensuring planning and execution of priority projects. Led the design and production of print assets, communications, websites, training, and presentations.
•	Created customer engagement programs including social media, conferences, outreach, and ethnographic research to produce journey maps, personas, and engagement strategies
•	Created buzz and CEO visibility, launching the The Combustion Chronicles, currently in the top 3% of podcasts globally; promoted CEO’s book, Kiss Your Dragons one of Amazon’s top sellers
•	Ensured safety for a premier entertainment company, leading design for onsite Covid-19 testing, including signage / wayfinding, site layout, and staff processes, facilitating 1,000+ tests weekly
•	Delivered high customer satisfaction, leading the production teams that ideated and created innovative campaigns and programs

Chief of YES! (Chief Operations Officer)

AnitaB.org

Managed all aspects of Grace Hopper Celebration (GHC) Call for Participation including recruitment, training, management, support of 600+ chair and committee volunteers, and over 800 individual sessions
•	Ensured a robust attendee experience for 27,000+ attendees, volunteers, and speakers
	 - Increased YoY content submissions by 40% and diversity of speakers and content 
	 - Ensured on-time delivery of all content, online schedules, printed guides, and conference signage 
•	Created high attendee engagement and 83% mobile application adoption (highest in GHC history), managing development, testing, rollout, and analytics 
•	Increased attendee satisfaction and decreased issue management cycle time 50% by streamlining the speaker management process

Senior Manager, GHC Content

Intuit

Progressive career beginning as a front-line agent, to facilitator, and various leader roles. Primarily focused on tax services with an emphasis on compliance and strategy, while building Intuit's first remote employee program. 
Key Roles:
•	Care Leader – TurboTax CPA Select: Drove 77 Net Promotor Score (NPS) and 3X growth, increasing contract staff to over 800 remote tax professionals, leading customer research, and providing guidance on product features 
•	Group Manager – New Business Customer Care: Delivered 90% service quality scores by implementing innovative mobile applications, driving employee engagement, and ensuring customer satisfaction with world-class performance, attaining 77 NPS and 96% contact resolution
•	Group Manager – Tax Services: Architected seasonal workforce, growing to over 1,300 remote employees in 48 states, identifying and retaining 100% of high-performance managers and 90% of high-performance employees, delivering a 16-point NPS improvement, and 24% customer conversion

Various Roles

In my early career at Intuit, I was fortunate to be part of an organization that prioritized both customers and employees. This experience profoundly influenced my professional journey and ignited my commitment to paying it forward. I've always relished tackling challenges head-on and forging meaningful connections with people.

During my tenure at Intuit, I had the privilege of ensuring that end-user needs were at the forefront of product design and delivery. I find immense joy in putting myself in the shoes of customers to deeply understand their desires and requirements.

At AnitaB, I excelled at proactively addressing issues before they could arise—a monumental task, considering my role involved coordinating content for over 800 sessions, serving 27,000+ attendees, and collaborating with 600+ session leaders and volunteers.

My time at MOFI saw me as the 'Chief of Yes!'—I became adept at finding innovative ways to overcome obstacles, whether launching a podcast, editing and publishing our CEO's latest book, or mastering any necessary tools to drive projects to completion.

At OFFOR Health, my responsibilities continually expanded. I specialized in immersing myself in each area I tackled, engaging with employees to gain insights into their experiences, identifying challenges, and seeking opportunities for operational enhancements that not only improved the well-being of employees and patients but also bolstered the bottom line.

My superpower lies in assembling teams of like-minded disruptors to tackle substantial issues and dismantle barriers, both for staff and customers. I'm passionate about nurturing talent, paying it forward, hiring for potential and mindset, and getting hands-on to accomplish goals. Ultimately, my focus remains unwavering: enhancing the customer and employee experience.

taplio

The Battle

Robin Daniels

Beth Roberts

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