Robin Daniels

Chief Business Officer @ Zensai #HumanSuccess & #AI | 3xCMO | 2.5xIPOs 😆 | Ex @Salesforce @WeWork @LinkedIn @Box @Matterport | LinkedIn Top Voice | Creator of Epic Teams | Dad | Runner | Made in Denmark 🇩🇰

Hi, I'm Robin Daniels, The James Bond of B2B, at least according to one legenday VC 😆

I'm an experienced executive focused on growth, marketing, GTM, product innovation, and leadership development to deliver epic results through ground-breaking, fun, and highly differentiated activities, while empowering people and teams to do the best work of their lives. 

I'm Chief Business Officer for Zensai (zensai.com) - where I run Product, Marketing, Partnerships, and GTM.

Throughout my career I've held executive leadership roles in high growth companies of all sizes, including Matterport (IPO) WeWork (near IPO), Salesforce, LinkedIn, Box (IPO), Veritas, and Vera (acquired).

My areas of expertise include growth strategy, product innovation, marketing, product marketing communications and media, GTM strategies, org design, leadership development, innovation management, mergers & acquisitions, top-level leadership, category-creation, brand building, public speaking, and sales transformation.

Here's more about my life story and journey during the last two decades: https://www.linkedin.com/pulse/roadmap-life-love-happiness-robin-daniels/

I spent over 20 years in the US and UK, but I'm from Copenhagen, Denmark and an avid runner and movie nerd.

Founding Member & Advisor

byFounders is an early stage venture fund actively investing in tech startups across the Nordics and Baltics. Made up of some of the region's most accomplished entrepreneurs (Zendesk, Unity, Skype, and more), the byFounders Collective invests in and supports the next generation of globally ambitious founders. I help byFounders portfolio companies with deal sourcing, go-to-market strategy, business development, and fundraising advice.

AI usage in our Learn365 platform has gone up 172% year over year to help our customers learn in the flow of work 🚀 

Our customers are seeing more engaged employees with personalized AI-powered learning paths that we made so every person can experience growth, development, and momentum in their lives in a way that's perfect for them.

Super excited to see Fosway Group, David Wilson and Fiona Leteney recognize how much love, innovation, and focus we put into delivering a platform that our customers love 💙 

Thank you for the partnership and the recognition. I know everyone at Zensai appreciates this 🙏 

Onwards and upwards!

Studied and trusted by EMEA’s learning leaders, the 2026 9-Grid™ for Learning Systems is out today. 

The research shows that the market is growing but uncertainty and complexity remain; nevertheless, vendors are continuing to focus on AI-enabled functionality.

Revealing the market and solution trends in the learning systems market, the 2026 9-Grid™ report shows that:

- While AI is the top priority for the coming year – alongside skills, according to Digital Learning Realities 2025 – staples such as compliance and regulatory training are still critically important but have ceded the spotlight to AI due to the market-wide effectiveness of their delivery in modern learning. 
- The proliferation of AI sees face-to-face, cohort-based learning achieve premium status, with the research noting that “…leadership judgement, surgical precision, craftsmanship, [and] complex negotiation” remain capabilities that need observation and social interaction.

Fiona Leteney, Senior Analyst at Fosway Group, commented on the report’s learning experience insight: "It’s official: The LXP as a standalone category of learning system is finally behind us. Organisations still care deeply about the learning experience, but what used to be differentiators like personalised recommendations, intuitive UX, seamless content access, are now baseline expectations. AI is accelerating this shift, and even potentially transforming the traditional ‘Netflix style’ front door of learning into adaptive, conversational experiences where AI coaches and tutors guide learners in real time."

Myself and Fiona Leteney will take questions on the research in a live online ‘Ask the Analyst’ session on 19 March 2026 at 3pm GMT. Register for your free place here.

There are other market analysis models, but there’s only one 9-Grid™. Examine it today to accelerate your buying knowledge.

The links can be found in the comments below.

#Learning #LearningSystems #AI

Thanks for the great conversation about purpose, sleep, exercise, and happiness. I loved it Eric Bomyea - keep doing awesome work.

Podcaster | B2B Brand Director | Yoga Instructor

You don’t need a perfect sleep routine. You need portable anchors.

You already know the sleep science: 

Same bedtime. 
Same wake time. 
Dark room. 
No screens. 
Total consistency.

But your life moves.

Travel. 
Clients. 
Team dinners.
New beds. 
Different time zones.

So when the routine breaks, you feel behind.

In my conversation with Robin Daniels, he shared two anchors he protects wherever he is:

Sleep as a priority — even when it’s imperfect.
Daily physical regulation — move the stress out.

Two commitments that can travel with you. That reframed how I think about living dynamically, not perfectly. 

If your day goes sideways tomorrow, what would you still protect?

https://lnkd.in/gjpvNeF9

Open video: Stop Chasing Perfect. Lead a Dynamic Life (Without Burning Out) | Robin Daniels on youtube.com

Stop Chasing Perfect. Lead a Dynamic Life (Without Burning Out) | Robin Daniels

PatientPoint®

EVP, Operational Excellence

Tucson Electric Power

Manager, Customer Experience and Advocacy

OFFOR Health

Brought in initially as Chief Administrative Officer with a leadership team to drive an agressive turnaround. Quickly moved to this expanded role leading Business Development, Customer Success, Clinical Operations, Preadmission Testing, and eventually Product and Logistics.

Interim Chief Operating and Transformation Officer

MOFI (Boutique Design Firm)

Key leader for a highly creative CEO, ensuring planning and execution of priority projects. Led the design and production of print assets, communications, websites, training, and presentations.
•	Created customer engagement programs including social media, conferences, outreach, and ethnographic research to produce journey maps, personas, and engagement strategies
•	Created buzz and CEO visibility, launching the The Combustion Chronicles, currently in the top 3% of podcasts globally; promoted CEO’s book, Kiss Your Dragons one of Amazon’s top sellers
•	Ensured safety for a premier entertainment company, leading design for onsite Covid-19 testing, including signage / wayfinding, site layout, and staff processes, facilitating 1,000+ tests weekly
•	Delivered high customer satisfaction, leading the production teams that ideated and created innovative campaigns and programs

Chief of YES! (Chief Operations Officer)

AnitaB.org

Managed all aspects of Grace Hopper Celebration (GHC) Call for Participation including recruitment, training, management, support of 600+ chair and committee volunteers, and over 800 individual sessions
•	Ensured a robust attendee experience for 27,000+ attendees, volunteers, and speakers
	 - Increased YoY content submissions by 40% and diversity of speakers and content 
	 - Ensured on-time delivery of all content, online schedules, printed guides, and conference signage 
•	Created high attendee engagement and 83% mobile application adoption (highest in GHC history), managing development, testing, rollout, and analytics 
•	Increased attendee satisfaction and decreased issue management cycle time 50% by streamlining the speaker management process

Senior Manager, GHC Content

Intuit

Progressive career beginning as a front-line agent, to facilitator, and various leader roles. Primarily focused on tax services with an emphasis on compliance and strategy, while building Intuit's first remote employee program. 
Key Roles:
•	Care Leader – TurboTax CPA Select: Drove 77 Net Promotor Score (NPS) and 3X growth, increasing contract staff to over 800 remote tax professionals, leading customer research, and providing guidance on product features 
•	Group Manager – New Business Customer Care: Delivered 90% service quality scores by implementing innovative mobile applications, driving employee engagement, and ensuring customer satisfaction with world-class performance, attaining 77 NPS and 96% contact resolution
•	Group Manager – Tax Services: Architected seasonal workforce, growing to over 1,300 remote employees in 48 states, identifying and retaining 100% of high-performance managers and 90% of high-performance employees, delivering a 16-point NPS improvement, and 24% customer conversion

Various Roles

In my early career at Intuit, I was fortunate to be part of an organization that prioritized both customers and employees. This experience profoundly influenced my professional journey and ignited my commitment to paying it forward. I've always relished tackling challenges head-on and forging meaningful connections with people.

During my tenure at Intuit, I had the privilege of ensuring that end-user needs were at the forefront of product design and delivery. I find immense joy in putting myself in the shoes of customers to deeply understand their desires and requirements.

At AnitaB, I excelled at proactively addressing issues before they could arise—a monumental task, considering my role involved coordinating content for over 800 sessions, serving 27,000+ attendees, and collaborating with 600+ session leaders and volunteers.

My time at MOFI saw me as the 'Chief of Yes!'—I became adept at finding innovative ways to overcome obstacles, whether launching a podcast, editing and publishing our CEO's latest book, or mastering any necessary tools to drive projects to completion.

At OFFOR Health, my responsibilities continually expanded. I specialized in immersing myself in each area I tackled, engaging with employees to gain insights into their experiences, identifying challenges, and seeking opportunities for operational enhancements that not only improved the well-being of employees and patients but also bolstered the bottom line.

My superpower lies in assembling teams of like-minded disruptors to tackle substantial issues and dismantle barriers, both for staff and customers. I'm passionate about nurturing talent, paying it forward, hiring for potential and mindset, and getting hands-on to accomplish goals. Ultimately, my focus remains unwavering: enhancing the customer and employee experience.

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Robin Daniels

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The Battle

Robin Daniels

Beth Roberts

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Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Robin Daniels's LinkedIn Performance

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