Robert Pallas

Devtailor

Devtailor is a product development company in Estonia. We produce future-proof software and hardware solutions for clients with a portfolio of over 100 projects. 

Our experiences range from IoT to financial technologies. Intelligent lockboxes allow in-trunk package delivery, car rental, theft protection and other mobility services. We build mobile banking apps and develop a payment service provider moving Bitcoins and Litecoins for strongly regulated industries.

Co-Founder, Product Leadership

I helped starting up startups as the lead developer building products and consulting how to create lean startups and agile businesses. 

Main technologies used: Angular, Node, Flutter, iOs, Android, PostgreSQL, Docker, Amazon Web Services.

Co-Founder & Lead Developer

Paype Solutions

Designing and developing mobile loyalty platform API-s and database layer. 
Start-up management.
B2B sales.
Technical partner integrations.
PostgreSQL, Node.js.

Backend Engineer

iGame Ltd

Integrated payment and gaming systems for online casinos.
Managed deployments across multiple brands and projects.
Set up and maintained logging solutions. 
Developed custom interfaces and user interactions.

Software Developer

I help European sports companies with early and growth stage digital product planning, development and tech leadership. 

I started programming in middle school 23 years ago and built a career as an engineer and software development team leader. As a startup co-founder, software leader and product consultant total number of project contributions lost count after 100.

My strength is product execution. There is always a way to solve a problem, and there are always problems for innovators to tackle.

In 2015 I co-founded development company Devtailor. We are a product team unit offering RnD, business and tech know-how. 

If you want to chat, send me a connection request on LinkedIn.

Partner & Growth

I turn 38 today.

At 37, it felt like being 17 again with 20 years of extra experience.
A mix of rediscovery and rebuilding.

I worked on 8 projects across e-commerce, AI, sports, payments and gaming.
Tried a lot, failed a lot, learned a lot.

As a birthday gift to myself I signed up for the Tour de France for amateurs. 
170 kilometers, 4 iconic climbs, 5400 meters of elevation.
Mid-life crisis officially confirmed.

Family life stayed full with 3 kids: the first off to school, her 4yo brothers turning every day into an adventure.
We somehow ended up with a cat, now asleep on my lap.
She wasn’t my idea, but she chose me anyway.

At 38 I want to be like an 18-year-old with 20 years of extra experience.
Fewer projects. Greater focus. All in.
And more LinekdIn?

How did your last year change you?

I help e-com leaders enrich product data with AI agents | CEO, CTO, speaker in AI, Web3, sports

BrainStorm Creative Agency

Design and implement remote solutions to help startups and tech companies simplify operations.

Support business growth by streamlining project management and delivering tailored services.

Optimize workflows and processes to enhance efficiency and achieve business goals.

Collaborate with cross-functional teams to ensure alignment with client objectives.

Use advanced digital tools and data-driven insights to offer smart, effective solutions.

Empower businesses to succeed by improving scalability, productivity, and client satisfaction.

Founder

Hello Infantry

Improved the "cancellation due to 'condition/quality' rate" from 13% to 5.5% in less than a year.

Led a team of 13 staff members to increase workplace engagement and enhance customer service metrics and productivity.

Managed a team of 10 employees to achieve weekly sales goals of $35,000 to $40,000. Assisted with sales, inventory, training, and scheduling for a staff of 20 employees.

Assisted with sales, inventory, training, and scheduling of 13 employees; created weekly/quarterly staffing forecasts, resulting in on-budget success.

Conducted system integration, user acceptance, and quality assurance testing for enterprise implementations with up to 12,000 global users.

Quality Assurance Supervisor

Accelerant Sales Group

Achieved sales targets exceeding 10-20% through excellent customer service, salesmanship, and dynamic presentation skills.

Achieved 70% of the resolution time goal by ensuring timely and professional responses to all complaints, requests, and queries received.

Facilitated daily professional development classes for clients after completing extensive training hours.

Assisted with onboarding and professional development for a marketing team. Conducted employee reviews for a team.

Executed numerous short-term projects for professional development and community service.

Sales Professional

ibex.digital

Consistently met and exceeded sales quotas set by management, achieving strong sales each quarter.

Gained valuable knowledge in sales, marketing, service, and business development through intensive training.

Ranked as the top performer among competitors in terms of overall sales.

Contributed to a significant increase in brand loyalty by focusing on relationship management practices.

Played a key role in increasing monthly sales revenue through strategic efforts.

Helped the team achieve sales goals using my extensive knowledge of retail products and services.

Exceeded individual sales targets by a significant margin.

Sales Management Specialist

ePlanet Communications Inc

Completed a customer service representative program for several weeks.

Successfully resolved a high volume of customer issues daily, resulting in significant improvements.

Improved customer service reviews and maintained an excellent customer service fill rate.

Provided outstanding customer service and successfully sold multiple products.

Created a database to resolve customer and product queries efficiently, ensuring consistent and reliable service while increasing efficiency.

Cultivated strong customer relationships and resolved service requests in a timely manner, leading to a notable increase in yearly sales.

Coached and developed a team of sales and customer service representatives, fostering their growth and success.

Customer Service Executive

Sainsbury's

Managed and accounted for a large number of transactions while providing customer service support.

Supported a team by keeping their workflow organized, which helped maintain effective customer service.

Led a team and oversaw site operations and customer service for an extended period.

Collaborated with a team to enhance machine efficiency and improve the customer experience regarding parts and service ownership.

Trained a team in customer service, sales, and product quality.

Nominated for the 'Service Champion' award and achieved the highest customer service ranking among multiple branches during my employment.

Customer Service Team Lead

I help startups, B2B, and tech companies grow with remote services and digital strategies | 🔔 for growth tips and tech insights

I help startups and software companies simplify their projects and reduce stress with smart remote solutions.

My mission is to make work easier, faster, and more organized so businesses can focus on growth and success.

As the founder of Brainstorm Creative, I have extensive experience collaborating with tech companies and startups to solve challenges and deliver results.

I take the time to understand each business's unique needs and tailor solutions that work best for them.

If you're looking for support to manage projects more effectively or streamline your processes, let's connect. I’m here to help your business thrive with efficient and innovative remote solutions.

Thank you,
Ehsan Vohra

taplio

The Battle

Robert Pallas

Ehsan Vohra

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